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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

199,228

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
149,423
4
39,561
3
6,521
2
2,023
1
1,700

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Showing all 70 Air Force service member refinance loan reviews from Arkansas

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5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
Would Recommend

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend

Awesome experience! Refinanced and reduced my monthly payment by more than $300.00.

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend

Refinance was very smooth. Justin was fantastic to work with and made the process very straightforward.

Loan Officer: Justin Darr

NMLS# 526292

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

I would not recommend using anyone else, ever. Veterans United makes everything so easy and the whole process is can be viewed on the website. I was able to view every step of my loan process and that gave me peace of mind.

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend

I highly recommend Veterans United

Loan Officer: David Kitchen

NMLS# 1325613

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jake Cowan

NMLS# 1884436

5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend

Loan Officer: Ashley Khederian

NMLS# 1018475

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5 out of 5 Stars
Would Recommend

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Thill

NMLS# 1504452

4.5 out of 5 Stars
Would Recommend

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend

Everyone we dealt with at Veterans United was so helpful and very friendly. They worked hard to get our refinance on our new construction done before the holidays so that we could enjoy them peacefully in our new home! I would definitely recommend them to anyone!

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Christopher was very helpful throughout the whole process and very informative. Thank you

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend

Loan Officer: Neal Roeder

NMLS# 35339

2 out of 5 Stars

Overall, my Loan got completed but the entire process took much longer than projected. I've used a VA loan 2 other times in the past (using brick and mortar lenders) and they went smoother and quicker than Veteran's United did.There were added fees added on that I gave proof should not be there (multiple times) yet they were still there at Closing. I was given a refund but that amount is still added to the loan and charged interest for 30 years. I had problems getting replies to emails as well which is disappointing during a time where I want to be "overly informed". I also had to re-accomplish steps that were at no fault of my own but because the process took too long so the information was now out of date. I was hoping for a smoother process but it was my worst VA Loan experience out of 3. In closing, they'll get the job done but don't have extremely high expectations.

Response from Veterans United

We're glad we were able to get the job done, and we're sorry it took longer than you expected. Please contact our Client Advocate team if you would like to further discuss the resolution of your concerns. We'll be reviewing your file to find out what went wrong and how we can make it better going forward. Thank you for taking the time to provide this feedback Billy.

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Mange

NMLS# 177094

4.5 out of 5 Stars
Would Recommend

From start to finish I was serviced with a professional attitude. We had a glitch towards the end and it was taken care of very well.

Loan Officer: Zach Roberts

NMLS# 1200238

3 out of 5 Stars
Would Recommend

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend

The entire team was very pleasant to work with! Helped me with all the paperwork and answered all my questions very quickly and professionally. I would absolutely recommend them to my friends and family. I wouldn't hesitate to work with them again! Thank you for all the hard wrok!!!

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend

I would recommend Veterans United. They are very professional and courteous. Great company.

Loan Officer: Matt Marstall

NMLS# 1247522

4.5 out of 5 Stars
Would Recommend

Loan Officer: Laura Christie

NMLS# 1126723

3.5 out of 5 Stars
Would Recommend

Loan Officer: Zach Gunter

NMLS# 99066

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More Reviews

See all 199,228 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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