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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

168,481

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
124,542
4
34,872
3
5,784
2
1,782
1
1,501

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Showing all 121 Army service member refinance loan reviews from Arkansas

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5 out of 5 Stars
Would Recommend

I did my research and everything kept pointing me to Veterans United! Now that I’ve used them for my initial loan and my refinance that lowered my payment substantially, I am very glad I decided to use them! If your a veteran, go with Veterans United!!! Ron Young

Loan Officer: David Kitchen

NMLS# 1325613

4.5 out of 5 Stars
Would Recommend

Loan Officer: Cooper Allen

NMLS# 170363

5 out of 5 Stars
Would Recommend

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend

Incredible work guys. Ty

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
Would Recommend

These guys go above and beyond. I was walked through the entire process and kept up to date throughout the loan process. I would highly recommend Veterans United.

Loan Officer: Matt Thill

NMLS# 1504452

5 out of 5 Stars
Would Recommend

Our loan team is very knowledgeable. They used that to guide us through the process. Other mortgage companies turned us down without telling us what the problem was or how to go about taking care of the situation. Our team guided us through this and walked us completely through the refinance process twice. We feel fortunate to have chosen them as our mortgage company. We feel they are the best company in the business.

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

Great to have somewhere to go that gets everything done for Veterans.

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

Rachel Bruce and her team kept us informed about everything we needed to do and what the team was working on, on our behalf. We did our tasks and the team worked theirs--GREAT outcome.

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

This group will do what ever it takes to make your home buying or building experience happen. Not one time did I ever have a question that wasn’t answered in a timely manner. They are a great group of people to work with and always thanking me for my service. Which to be honest really makes me feel good knowing I have people who care about my family’s and my service. Always up beat l, positive, and willing to bend over backwards to help. I never plan on leaving my home I just built but plan on using them again I’m the future in hopes of building a shop. Just have to talk with Bill or Abby to see if that’s possible. If it’s not they will still do what ever it takes to get me the info I need to make it happen. Again my experience with building was overwhelming but this team really made the process smooth as can be. Thank you from the bottom of my heart Bill, Abby, and everyone else at Veterans United Home Loan... God Bless!!Jason McKnight

Loan Officer: Bill Bales

NMLS# 1050803

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jesse Hamilton

NMLS# 1482517

4 out of 5 Stars
Would Recommend

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

Very transparent, no hidden fees.

Loan Officer: Shannon Matlack

NMLS# 982020

3.5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Fox

NMLS# 1599115

4 out of 5 Stars
Would Recommend

Great service. Closing costs are exspensive@

Loan Officer: Zach Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

Our objective was to refinance our home mortgage and to pay off several high interest credit cards and revolving accounts. Our personal loan specialist, Matt Thill courteously and professionally guided us through the entire online process so that we had no delays or hitches in accomplishing our goals. We strongly recommend Veterans United to anyone seeking any type of mortgage banking situation.

Loan Officer: Matt Thill

NMLS# 1504452

5 out of 5 Stars
Would Recommend

It’s no wonder every web site has veteran’s United in their top 5. You all earn it every step of the way

Loan Officer: Justin Benge

NMLS# 1524876

4 out of 5 Stars
Would Recommend

Loan Officer: Brian Jahnsen

NMLS# 28144

4.5 out of 5 Stars
Would Recommend

Veterans United was easy to deal with, and made the refinance as quick, and easy as possible.

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars
Would Recommend

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars
Would Recommend

You guys rocked my refi.

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

I wish the was an 11 button to select because veterns United is by far one of the best companies I have ever felt with!

Sr. Production Lead: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
Would Recommend

I would highly recommend Veterans United to anyone trying to secure VA loan. The hard-working, friendly staff were diligent in helping throughout the entire process. In addition, the use of their website and e-documents proved to be a hassle-free streamlined experience.

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend

Loan Officer: Moya Brown

NMLS# 1493916

0.5 out of 5 Stars

I have waited 3 long months to submit this review and I’ve been wondering what horrible things that I can say about my experience with Cooper Allen. Although my experience has been very bad. I’ve decided not to leave an ugly comment, I would just hope that whatever Cooper was going through during the process of our Loan, that he would not treat anyone else the same way. Cooper if you’re reading this, just try to treat your costumers with Importance, because we work hard for our money just like you!

Response from Veterans United

Armando, we appreciate you very much and thank you for giving us your feedback. It is our goal to provide outstanding customer service to every customer and we will be researching your experience further to determine ways we can look to improve. You may contact your Client Advocate team at anytime if you wish to provide more information or seek assistance.

5 out of 5 Stars
Would Recommend

Ryan Anderson was exceptionally helpful throughout the entire process. We are especially thankful for his assistance in helping us deal with an issue from a prior FHA loan and helping us get it cleared up.

Loan Officer: Dan Davis

NMLS# 59622

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See all 168,481 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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