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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

168,490

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
124,547
4
34,875
3
5,785
2
1,782
1
1,501

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Showing all 756 Air Force service member reviews from Arizona

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5 out of 5 Stars
Would Recommend

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend

Loan Officer: Katie Rose

NMLS# 860643

4 out of 5 Stars
Would Recommend

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

5 out of 5 Stars
Would Recommend

Loan Officer: Haley Denney

NMLS# 1501441

5 out of 5 Stars
Would Recommend
Photo submission from Jose F.

Lowest interest rate that wasn't even on the charts!! Thanks VU for your consistency and making my deal work... Loving my first home!

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Loan Officer: Ginny Young

NMLS# 187898

0.5 out of 5 Stars

Loan Officer: Ashleigh Quinn

NMLS# 342058

5 out of 5 Stars
Would Recommend

We appreciate the outstanding service we have received twice (2013 and 2019) from VUHL. We will recommend them to all.

Senior Loan Officer: Benjamin Long

NMLS# 1099960

1 out of 5 Stars

Find a new loan officer. Then offer to reimburse some of the cost of my vacation time I had to take due to your screw up.

Response from Veterans United

Hi Douglas, thank you for sharing this feedback with our Client Advocate team. We appreciate your point of view and understand how it can be frustrating when unexpected delays occur. Our commitment to serving you is ongoing and we will work hard to use this opportunity to improve. It is our goal to learn from mistakes, so please do not hesitate to contact us if you wish to discuss things further.

3.5 out of 5 Stars
Would Recommend

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend

Easy process. Mike was great - communication was easy!

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Loan Officer: Neal Roeder

NMLS# 35339

5 out of 5 Stars
Would Recommend

Once again, VU comes through shining!! They've walked us through a VA home purchase and now a refinance!! Unmatched customer service and professionalism! VU will be our lender for life!!

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend
Photo submission from Billye T.

If you're a first time home buyer, I would HIGHLY recommend Veterans United. Taylor and Natalie made the process so simple and the videos were super helpful! The VU website is user friendly. I was terrified of the home buying process and am now shocked at how simple it was...all thanks to my team :). Thank you Veterans United for changing our lives!

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend

Buying a home seems like a difficult task especially when you don’t know what your doing but having people you can depend on makes the whole thing a lot easier. For us Veterans United was who we depended on and we are glad we did.

Loan Officer: Jess Vomund

NMLS# 979223

5 out of 5 Stars
Would Recommend

A great business to work with along with their representatives.

Loan Officer: Eric Wessel

NMLS# 673643

5 out of 5 Stars
Would Recommend

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

Veterans United makes home buying and refinancing the best experience! I was surprised at the ease and timeliness off the process. You are always kept informed of the process. Thank you Veterans United!

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend

Loan Officer: Samantha Buckridge

NMLS# 1116562

5 out of 5 Stars
Would Recommend

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Dycus

NMLS# 1128622

4 out of 5 Stars
Would Recommend

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Would Recommend
Photo submission from Jayme S.

Brian and Danielle (and the rest of the team that I did not get the pleasure to speak with directly) were so great! The whole process was so easy, and they made sure I understood everything along the way. As a first-time home buyer, I was pretty nervous that it was going to be a difficult and confusing process.

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
Would Recommend

As a first time home buyer I was hesitant to trust people I did not know with my home loan. I found out about Veterans United from a news story on TV. From the moment I signed up, I felt like I was a top priority. I was not sure what to expect with my team being so far away, however at no time was that ever an issue. The entire team worked quickly and effectively communicated with each other and myself and at no point did I ever feel unsure of my decision. I cannot say enough, how thankful I am to have been able to use Veterans United, it took one of the scariest decisions of my life and turned it into the best experience I could have ever hoped for as a first time buyer. Thank you to my Veterans Unit team for your hard work and support. We love our new home and could not be happier!

Loan Officer: Tim Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend

Loan Officer: Debbie Rau

NMLS# 308629

4.5 out of 5 Stars
Would Recommend

Loan Officer: Nicole Heislen

NMLS# 1469125

5 out of 5 Stars
Would Recommend

Loan Officer: Haley Denney

NMLS# 1501441

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Campbell

NMLS# 1604496

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See all 168,490 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.