Bad customer service the worst in my life.
It was a whirlwind experience and Veterans United did an awesome job at getting the loan done. I have already recommended Veterans United to fellow veterans.
Theyre all amazing people and made me felt like I was family.
Any question, comment, or concern I had I was able to call up our Lender team and receive the answers I was looking for.
only reason i didn't give a 10 is because i had to keep sending in the same paperwork because of delays. not all entirely on their shoulders mind you but nothing had been changed except for the date of it.
The first time i dealt w/the company wasn't a good experience w/Nate, and after speaking w/Anne and working w/Brooke, I am happy that I have better impression.
Just an overall professional, well balanced, well refined, efficient system in place here. Thank you!
This for the very easy an exceptional experience with Veterans United everything came together nicely I was welding formed and they recommended the videos to help me even understand more about this very important step in my life
Veterans United did an outstanding job and exceeded my expectations. Both Joe's we're on the mark excellent communication excellent follow-up an immediate responses. Honestly this is the first time that I felt like I had any say in how my loan process went. I bought and sold a house at the same time and closed on the same day very difficult to do and Veterans United Team made it happen.
Veterans United offered competitive rates and first class service.
Even my Realtor said that Veterans United had the smoothest, simplest process that she has ever dealt with. I love the simplicity of the website and the entire process as a whole. Daren and his team at Veterans United showed me that buying a home doesn't need to be painful.
Excellent team and group to work with. Both Josh and Tony did amazing jobs
Everything was smooth and easy with them
Great to work with. Very helpful and answered all of my questions quickly in this new to me process quickly.
Andrew Beckett is a wonderful person to have on your team. He is very understanding of what the client is going through and knows answers to all the questions that come up. It was a pleasure to have him there when we needed him.Danielle Smalley was a great help to us also. What a wonderful person to keep us on track with our mortgage and be so kind in the process. Very few people like her in this world. Loved her. Thank you Danielle.
Moya was absolutely amazing over the entirety of the loan approval process. We are very impressed with her timely response professionalism. Moya was very attentive to our needs and she kept us updated on the status throughout.