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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

160,200

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
118,033
4
33,484
3
5,554
2
1,710
1
1,419

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Showing all 2,218 Navy service member reviews from California

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5 out of 5 Stars
Would Recommend

Loan Officer: Edward Kim

NMLS# 1838562

5 out of 5 Stars
Would Recommend

Excellent customer service. Any time i emailed or left message they always responded in a timely manner. They were very helpful and walked through everything. I highly recommend Rob, Alyssa and their team.

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

Working with Veterans United on a refinance was easy. Every step of the way was thoroughly explained to me and my questions were fully answered. I have no doubt that I will be a return customer.

Loan Officer: Caleb Batson

NMLS# 1435015

5 out of 5 Stars
Would Recommend

Both Mark Manos and Melody Tice went above and beyond any of my expectations throughout the home buying process and made me feel reassured and confident in all of the choices that I made. They would have my highest recommendation to any friends and family that are able to utilize a VA loan to utilize Veterans United.

Loan Officer: Mark Manos

NMLS# 1232372

5 out of 5 Stars
Would Recommend

Awesome experience!!! I had an awful experience with another lender not communicating and did not close on the date cited. The loan specialist wrote off my concerns with not closing on time. I felt I was being scammed. With Alix, I didn’t fell that way. Very informative with prompt responses! Awesome experience!!! I had an awful experience with another lender not communicating and did not close on the date cited. The loan specialist wrote off my concerns with not closing on time. I felt I was being scammed. With Alix, I didn’t fell that way. Very informative with prompt responses! Awesome experience!!! I had an awful experience with another lender not communicating and did not close on the date cited. The loan specialist wrote off my concerns with not closing on time. I felt I was being scammed. With Alix, I didn’t fell that way. Very informative with prompt responses!

Loan Officer: Alix Clowser

NMLS# 1415709

5 out of 5 Stars
Would Recommend
Photo submission from Florentino M.

This is one of the most important decisions in our lives! Making a decision to own a house is a hard one, but with all the help and information from Veterans United, it seems like an easy one to make. With the right information from our Loan Officer, we have the wise decision made!

Loan Officer: Mitch Carver

NMLS# 1598040

5 out of 5 Stars
Would Recommend

Veterans United changed our family's life for the better. By helping us buy a home our quality of life increased tremendously. We care for our traumatic brain injured son at home. He is totally incapacitated and wheelchair bound. We have faced tremendous challenges looking for rental residency without steps or with bedrooms downstairs. As well as a residency with hallways, doorways, entrances that are wheelchair friendly. Veterans United helped us get into a home that is wheelchair friendly and comfortable. Thank You VU for being an answer to our many prayers!

Loan Officer: Ashley Cook

NMLS# 1106948

5 out of 5 Stars
Would Recommend

Loan Officer: Joshua DeLeon

NMLS# 1540815

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend

My experience with Veteran’s United has been very easy and smooth process. I would definitely recommend them to anyone!

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
Would Recommend

I would love to thank Debbie and Dan for getting me a great house and making this process as pain and stress free as possible!

Loan Officer: Dan Hopkins

NMLS# 1525090

4.5 out of 5 Stars
Would Recommend

Brian and Shelbi were a great team to help us get through this process smoothly and quickly. We would definitely recommend them to any of our friends and family.

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend

Great experience with Veterans home loan United . Always professional and didn’t make me feel rushed at any point in the process.

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Loan Officer: Alix Clowser

NMLS# 1415709

4 out of 5 Stars
Would Recommend

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend
Photo submission from Christopher R.

Our VU team provided excellent service and support throughout our whole loan process, and for that I am truly grateful. Response time was always quick and answers were always provided when needed, which is important for us who were unfamiliar with the process.

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Every member of the team was great. As a first time home buyer on my own, they walked me through everything. Heading experiences from my friends, I was expecting lots of work and stress. Ryan, Jill and Samantha walked me through everything, answered every question, followed up with me, and were very patient and understanding of any situation. From waiting to my separation, walking me through to improve my credit, figure out the debt to income ratio, answering every question, finding the right home, accommodating to my schedule, going through papers, it was the easiest experience. I would not change a bit of this process, totally worth it. Not once I stressed about any document, inspection or signing. Fast, easy, friendly, and professional. Thank you guys!!

Loan Officer: Ryan Williams

NMLS# 1718322

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jason Gibson

NMLS# 1311102

3.5 out of 5 Stars
Would Recommend

Loan Officer: Chris Prenger

NMLS# 1155104

4 out of 5 Stars
Would Recommend

See above comments.

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

Ask for Ryan Herman. Great dude to work with, very clear and concise. Returned calls quickly and explained things easily. Definitely recommend!

Loan Officer: Ryan Herman

NMLS# 1154699

5 out of 5 Stars
Would Recommend

You will be so happy to use Veterans United for your home loan. They will treat you with respect, walk you through the whole buying experience and find you the home you want. We are so grateful and happy we used them.

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend

Everyone on the team we worked with was helpful and made the process extremely easy. They were very organized and efficient. I felt comfortable leaving everything in their hands and knowing they would contact me and keep my updated on the progress of the refinance. A much better experience than with our first lender! Have already recommended them to others!

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

Thought the process was going to be way more difficult!!! My team made things super smooth and they would be really fast at replying with all of the questions i had. Absolutely lucky to of had them all in my Team.

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
Would Recommend

We had a very positive/outstanding experience at VETERAN'S UNITED HOME LOANS. Our Loan Officer, Mr. Mark Manos, was outstanding throughout, This was our best ReFi and also the fastest. We have had a few.

Loan Officer: Mark Manos

NMLS# 1232372

5 out of 5 Stars
Would Recommend

Great overall experience. Really made the process of finding a home easy. If I ever need these kinds of services again, I'd definitely go back to you guys. So that should tell you all you need to know. Thanks.

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend

Buying a home can be stressful. Some loan companies treat you as if they are doing you a favor. Not Veterans United. They are sympathetic to your needs, They know the VA process so it isn’t complicated for you. They can complete the loan as fast as you can provide the needed documents. Take advantage of your veterans loan benefit and let Veterans United assist you.

Loan Officer: Mariano Dowgaluk

NMLS# 1104979

5 out of 5 Stars
Would Recommend

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend

Our experience with Veterans United is a strong indication of how a company can go the extra mile for the benefit of their customer and ensure full understanding by all parties. Due to the complexity of our financial situation the overall process was long, but very satisfying.

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
Would Recommend

Loan Officer: Camron Hermann

NMLS# 1247956

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See all 160,200 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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