Poor communications caused a 1 week delay in our closing, which in turn caused a delay in our sellers home purchase by a week. The seller then requested additional funds from us at closing for the delay. Veterans United did adjust to compensate for our additional cost and we are thankful for this.
I waited 53 years to use my VA loan and it was the right time to discover this benefit, that we can afford. VeteransUnited did all the organization and just followed the directions given.
The process was easy and I was walked through each step. You feel a connection with the loan team.
Bill and his team were timely, diligent, and professional throughout the entire process. I had all my questions answered and explained making my home-buying experience too easy. I’d highly recommend Veterans United and Bill to anyone!
This was an easy process for me and would do it again if needed.
They are very helpful all they way to the end
I would recommend the Veterans United in person instead of online not enough personal attention, exclamation or communication.
Response from Veterans United
Thank you for your honest response Michael. We are proud of the online loan approval process we've built, but completely understand the comfort of face-to-face communication as well. We offer many local branch options to best be able to serve Veterans in the manner to which they prefer.
I worked with other programs and I was able to determine just who was the best choice. Buying a house is serious business and getting a good deal when you don't have the experience is very scary. There are so many things that could happen in this process and without the proper representation you could get taken. Veterans United covered these doubts and made sure they were kept at bay.
Thank you for everything you do!