Everything was smooth. Nothing stressful.
Everyone involved have been very helpful and responsive. All questions and concerns I had were handled quickly.
During PCS and ETSing, Veterans United showed incredible care and support for me every time. I was blown away by how quick and easy they were able to work with and made the entire process smooth. I loved all of the resources they provided and every staff member was awesome to work with. This was an amazing milestone in my life with transitioning out of the Army, and I feel very blessed and thankful to have had the Veterans United Team supporting me.
Veterans United overall was a very friendly and supportive company. They worked with me to get the budget I needed for my dream home. I truly appreciate all that they have done for us and getting our dream home!
Martin should get a promotion for his excellent customer service and kind patience as this was a very long and unusual process for us. He was there every step of the way to help us finish what needed to be done. Highly recommend him as a loan officer for anyone purchasing a property.
Just want to reiterate that we had almost giving up on buying a house and Alice got us more than we had asked for and ensured we closed ahead of schedule. She took it upon herself to rectify our situation and get us our house. She has excellent people skills and an immense knowledge of her profession. She deserves a raise!
This was my third time with Veterans United and it was great yet again. They don't leave you in the dark on anything!
Veterans United Home Loans is awesome! I am so grateful they help veterans like me!
Great overall. The automated process at VU is outstanding.
Was very appreciated all the help receive from Adams and I look forward to continuing working with him in the near future
Any journey to a new home can be an obstacle course through the minefields of legal processes.
However, with an experienced guide, even a minefield can be navigated with ease.
Such was our journey to our new home, thanks to the learned team of professionals that we were blessed to work with.
Response from Veterans United
Michael, we are sorry if we didn't provide you the outstanding customer service we strive to achieve for each of our veterans. A member of our Client Advocate team will be in touch to learn what we can do better going forward. We hope you enjoy many years in your new home.
There was some confusion over a couple of docs, but we worked it out.
The overall process was great. Very hands free, very knowledgeable people who knew what they were doing and knew how to keep you in the loop so you didn't feel left out. Melissa, Daren, Lauren, and Bridget were all excellent help making the process very smooth and easy for me. I would highly recommend Veterans United to anyone who is looking to purchase a home.