When we started the home buying adventure we were overwhelmed.
We chose Veterans United to assist us and they lead us through the pre-approval process and provided a VA knowledgeable Real Estate agent to work with us in our home search.
The process for underwriting and closing was seamless and we are now home owners.
You could not ask for better service or a better company to buy a new home.
THANKS VETERANS UNITED!
Two concerns we had:1) assumption was made that we would be in town for closing; we were not asked; we had to jump through hoops in Florida to get papers signed and physically mailed in for closing.2) we were not asked about locking an interest rate; it was locked without our knowing; that's the first time we've not been consulted about locking a rate.
I personally would recommend that Kat Simon's to improve her communication and people skills.
It was smooth and had guidance throughout the whole process.
The only thing I would say that could be improved would be the communication on locking in an interest rate. My discussions about my interest rate didn’t happen until the week of closing.
Josh was very patient and helpful through the entire process. He was a great help to me and my family.
The original monthly quote was given with a 4/1 arm at 3.75 without an explanation. Deeper into the process I had learned the rate would be at 4.5%.
Arron and Mitch were great to work with!!!!