Our loan and home buying experience was awesome with Veterans United. I had obtained multiple pre-approvals through other competitors and was worried about their user experience approval ratings. One the day we went under contract, I contacted Veterans United because of their user experience approval ratings. Within moments of speaking to Asli, we knew we were in great hands.
Everyone I dealt with made this process so easy
In todays corporate business environment, it is most common to experience an intensionally segmented or departmentalized methodology where responsibility and accountability are easily delegated to the next downline "handler" and largely lost. This results in a fragmented process which is confusing, frustrating and fails to produce acceptable service for the customer. Conversely, Veterans United is the entire puzzle, very well organized, coherent and firmly snapped together. The home buying process is highly involved, challenging and intimidating. The working operations of Veterans United act to tame the home buying and loan acquisition process. They are highly experienced and adept at bringing together the financial and physical aspects of home buying which also helps smooth the emotional side of the experience. In every regard, Veterans United went surprisingly beyond my expectations. Every step is clearly identified and thoroughly explained both verbally and in print. Instead of pressure, they offer help. And by the way, I'm just an ordinary veteran who had no "special conditions" consideration. This was my third home purchase using a VA guaranteed loan, the other two with providers other than Veterans United. Veterans United is the only one deserving of the above praise. I highly recommend the use of Veterans United for any veteran's home buying efforts. This is a team, and team means trust. I will look nowhere else if and when my next home purchase time arrives. I express my sincere appreciation. Lenny Mulkey
I have been through the home buying process a couple of times and this ranks as the best experience
Everyone was so helpful, and took the time to answer all questions, and was very pleasant to work with, they made us feel like we were the only ones they were taking care of. What a great team. Thanks again to all of you.
The entire team was cursiou and professional.
From start to finish, great team to work with! As a first time homebuyer we had a lot of questions and concerns but Mark and his team were there to answer everything honestly and put us at ease. Thank you!!!
The process was extremely easy to follow, easy to stay up to date, and easy to provide all necessary documents to the secure website. Very convenient for military members who cant be physically present to start/proceed with buying a house.
Everyone was attentive and answered all of our questions quickly.
Very professional and experienced staff
The whole experience was made very easy by Veterans United. Everything was made clear and easy to understand. Responses to any questions I had came very quickly.
Aaron Foster and Mallory Lickllider were great to work with through out the loan process.