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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

237,889

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
180,264
4
45,782
3
7,479
2
2,337
1
2,027

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Showing all 32 Other service member home purchase loan reviews from Connecticut

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5 out of 5 Stars
Would Recommend

Mr. Jake Hamilton was likewise always helpful in the process. They made a great team.

Loan Officer: Dorothy Willy

NMLS# 182161

2 out of 5 Stars

Easy to use website and To-Do-List with helpful videos to guide you along. HOWEVER, Agent to Client communication is lacking. I felt alone and felt out of the loop. I was not verbally informed ahead of time about all the fees I'd have to come up with on my end.I informed them I had NOTHING TO PUT DOWN yet after it was all over I had to put down 500.00 to hold the place as well as additional $2000 out of pocket in home inspection, appraisal and remaining closing costs... It took a toll that I am no longer excited about buying a house...I feel robbed and mislead. If I knew what I was getting into I would have waited..

Response from Veterans United

Thomas,thank you for sharing your feedback letting us know about your experience. While we cannot make up for the experience you had, it is important that delivering excellent communication remains a top priority for our team. A member of our Client Advocate team is available for more information and looking for ways we can improve.

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Reichert

NMLS# 43302

4.5 out of 5 Stars
Would Recommend

Veterans United is the best mortgage company I have ever worked with. They are good communicators, are hard working for you, have good lending rates, and get the job done on time.

Loan Officer: Samantha Buckridge

NMLS# 1116562

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Billington

NMLS# 361376

5 out of 5 Stars
Would Recommend

Loan Officer: Stephanie Buckridge

NMLS# 1035470

3.5 out of 5 Stars
Would Recommend

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

Loan Officer: Zach Gunter

NMLS# 99066

4.5 out of 5 Stars
Would Recommend

Amazing team!

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

Loan Officer: Jessica Pratt

NMLS# 1450320

5 out of 5 Stars
Would Recommend

If You are searching for help from the Veterans then I say go with Veterans United with the team that they have is the best . All the help you will need , and they stay on top of your every need . We had the most helpful Team .

Loan Officer: Chris Hill

NMLS# 868934

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4 out of 5 Stars
Would Recommend

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

Thank you for supporting our veterans. I believe in being to others how you want to be treated, at Veterans United you are definitely paying it forward for our veterans who have given so much for our country. Thank you!

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

Veterans United was a pleasure to get involved with for our mortgage. I highly recommend them to all veterans that need assistance with a mortgage.

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend

Thank you all for everything you’ve done to help us! Your excellent service took the guesswork out of our first home purchase. I look forward to working with you all again when I purchase my next home!
-With sincere gratitude.
The Earhart Family

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

My only regret is that I haven't worked with them on previous purchases. Wish that someone had told me about them sooner!

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend

Veterans United, all-in-all, was so good to us. They helped us become homeowners, and were incredibly patient with us. I highly recommend potential homebuyers to work with Veterans United. You won't regret it.

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend

Loan Officer: Andy Strubel

NMLS# 996805

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

Purchasing a home during the Covid pandemic had some unique challenges. We had some delays but the VU team handled them all and kept me informed. Their portal is easy to use and made documents easy to access and complete. We are happily settled in our home and would highly recommend Veterans United.

Loan Officer: Rick Bridgman

NMLS# 98981

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Experience first-hand why 180,264 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

Loan Officer: Steven Staszcuk

NMLS# 42811

5 out of 5 Stars
Would Recommend

Loan Officer: Jon Connell

NMLS# 1483292

4 out of 5 Stars
Would Recommend

Loan Officer: Leanna Moss

NMLS# 1126212

3.5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Billington

NMLS# 361376

5 out of 5 Stars
Would Recommend

Our team was fantastic; they were kind, respectful, supportive, and adamant to help regardless of the time. We are eternally grateful for their hard work during our home buying process. Because of them we now are living in our dream home!

Loan Officer: Zachary Debord

NMLS# 192560

4 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Billington

NMLS# 361376

More Reviews

See all 237,889 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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