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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

156,106

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Showing all 6,638 Army service member reviews from Florida

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5 out of 5 Stars
Would Recommend

I've heard some stories from other veterans who have said it is a pain to work with some VA home loan providers. Tim Killday went above and beyond with his tenacity in helping my wife and I purchase our first home. From calling us even when he was sick, to calling and emailing us when he was supposed to be on vacation, he truly exemplifies the meaning of the word amazing. The entire experience was incredibly easy, straight forward, and Time was always there to help, sometimes even after midnight. 10/10 would recommend to ANY veteran looking to go forward with a purchase of a home. Miriam Miranda was an amazing agent in the central Florida area who really fought for my wife and I, to get the best deal possible, while keeping our best interests at heart. She would spend all day and sometimes work into the morning to help us and ensure everything we did was on track and where we needed to be. If we do end up moving in the future, if Miriam is available, we will wait just to ensure we get her as an agent again, because the effort and results were beyond perfection. 10/10 would recommend to another buyer.

Loan Officer: Tim Killday

NMLS# 1698454

4 out of 5 Stars
Would Recommend

Loan Officer: Bo Clapp

NMLS# 1599128

5 out of 5 Stars
Would Recommend

Veterans United in South Tampa was excellent. They helped me throughout the entire process of a first time homebuyer and made it seem easy.

Branch Manager: Cindy Tolster

NMLS# 455905

4.5 out of 5 Stars
Would Recommend

Went smoothly because of VU staff's knowledge and attitude.

Loan Officer: Jodi Coons

NMLS# 1464854

4 out of 5 Stars
Would Recommend

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
Would Recommend
Photo submission from Susan B.

It was a challenge going thru the loan process with Veterans United. But, well worth the experience. The loan officers ( Kimberly and Amber) assigned to me made a complicated process seem like a walk in the park. LOL! There was tons of paperwork to docu-sign and a mountain of documents needed to prove who I was and inspections on my future home to assure the homes' safety and worth. In the end, I was approved for my dream home with an awesome 3.5% interest rate. Their assistance didn't end there. They made sure my dream home would not make me house-poor by keeping my debt-to-income ratio in line. I had to be debt-free (including credit cards) to make the numbers even out.

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

5 out of 5 Stars
Would Recommend

The process was incredibly easy and effortless. Every time I had a question, I texted my loam team and they replied within 20 minutes—even on the weekend! We will definitely use Veterans United for our next home loan.

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend

Loan Officer: Clay Rose

NMLS# 1126163

4.5 out of 5 Stars
Would Recommend

Loan Officer: Erica Haynes

NMLS# 1699489

5 out of 5 Stars
Would Recommend

Very transparent, helpful, and professional.

Loan Officer: Todd Keicher

NMLS# 447595

4.5 out of 5 Stars
Would Recommend

Loan Officer: Joe Ferling

NMLS# 1034655

5 out of 5 Stars
Would Recommend

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
Would Recommend

Love the program and highly recommend it to any veteran buying a home for the first time . It was not as painful as I was anticipating it to be. Thank you!

Loan Officer: Joel Grisamore

NMLS# 1374341

4.5 out of 5 Stars
Would Recommend

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Best experience, chris Campbell and this team support were invaluable.

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend

Bryant's client relations is outstanding. There is no question he doesn't have a answer for, if he doesn't know it he will get it for you. He is very knowledgeable in his field. It was a pleasure working with Bryant during this loan process. He is beyond approach. Thank you very much Bryant.I would highly recommend they ask for Bryant Chambly. This is the second time I have processed a loan with Bryant, and if I had to do it again I would definitely call him. He is great.

Sr. Production Lead: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
Would Recommend
Photo submission from Danielle S.

Veterans United is a wonderful lender to work with. They keep you updated every step of the way and will answer any questions you may have.

Loan Officer: Logan Kadolph

NMLS# 1726575

5 out of 5 Stars
Would Recommend

Loan Officer: Jessica Fitzgerald

NMLS# 1406881

5 out of 5 Stars
Would Recommend

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend

Words couldn't even start to express the thought of how helpful, understanding, friendly and professional it was working with Veterans United! Thank you! Respectfully submitted.

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend

They made my dream possible for me and my family. I will always remember.

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
Would Recommend

Loan Officer: Joel Grisamore

NMLS# 1374341

5 out of 5 Stars
Would Recommend

Veterans United's made our home buying process very seamless. We closed on time with the help of Michael Ellis and his team. We really appreciated how knowledgeable they were and how they were dilgent in helping us remain on track with getting the necessary documentation to close. The online website is very user friendly. This was by far the easiest mortgage closing process we have ever had. Thanks Veteran's United!

Loan Officer: Michael Ellis

NMLS# 1441197

5 out of 5 Stars
Would Recommend

Loan Officer: Doug Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

You can’t go wrong, dealing with this system, they have your best entrance at hand, they won’t let you get anything you don’t deserve, I would recommend if it’s your first time buying a home. Leave it to the professional to assist you they’re very helpful.

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend

Everyone involved did an excellent job. We were completely satisfied with the entire procedure. Thanks to each and every one that worked with us.

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend
Photo submission from Patricia T.

Best, easy going, thorough, and informative experience for first time buyer. Special thanks to my awesome loan officer!!! JF

Loan Officer: Justine Farnen

NMLS# 1281956

5 out of 5 Stars
Would Recommend

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend

When exploring for VA refi representation, Veterans United appeared consistently to top out as the best in the country. Shortly after reaching out, Jesse Hamilton returned my call to begin a highly complex refi given I was still in the midst of home repairs from Hurricane Matthew. Confronted with about every possible obstacle, Jesse and his teammate Lauren Bianco navigated me excellently from the tossing seas of pre qualification to the firm grounds of final closing. Pure relentless winning hustle. That’s my best way of describing Jesse and Lauren from first phone call to final closing. It was superb. Thank you folks!

Loan Officer: Jesse Hamilton

NMLS# 1482517

5 out of 5 Stars
Would Recommend

I have used VU twice now. Both times have been excellent experiences. My finance specialist Darin Jobe and his team are the best !! They go above and beyond and try to keep your home buying experience as easy and stress free as possible. I hope I never have to purchase another home, but if I do I'll be calling VU again. Thank You Darin, Kayla, and the rest of the team who put me in my dream home. You and your work are greatly appreciated. Sincerely Jeff and Donna

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
Would Recommend

Loan Officer: Justin Doisy

NMLS# 1660962

5 out of 5 Stars
Would Recommend

I could not and wouldn’t have gone through this process with anyone else! As a single mother of two this was terrifying! But veterans united made the process easy and I got the best possible options for me. I am extremely happy with them and would do it all over if it meant working with them!

Loan Officer: Wesley Earl

NMLS# 1631182

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See all 156,106 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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