Skip to Content

Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

168,490

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
124,547
4
34,875
3
5,785
2
1,782
1
1,501

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 1,635 Marine Corps service member reviews from Florida

Clear Filters

5 out of 5 Stars
Would Recommend

If you are a veteran looking to find someone to help you in your home buying process look no further. Veterans United is here for you. They have veterans on staff that understand what you’re going through and make the entire process as easy as I could imagine it being. Overall 10/10 and couldn’t be happier with the process as well as my new home. They also know all the perks you could potentially qualify for such as property tax exemptions and other little hidden gems that will make your life easier and possibly save you some money. Thank you!

Loan Officer: Keith Shaffer

NMLS# 1683800

5 out of 5 Stars
Would Recommend

Awesome!

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

He was always helpful and pleasant to speak to. Answered all our questions. We felt valued and in good hands. My husband and I are really appreciative of everything he did and continues to do for us. I would highly recommend DJ Leverton.

Loan Officer: DJ Leverton

NMLS# 1407046

5 out of 5 Stars
Would Recommend

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Poterbin

NMLS# 1100035

4.5 out of 5 Stars
Would Recommend
Photo submission from David D.

The team members I worked with from Veterans United were amazing. Outstanding customer service. They made the home buying experience a smooth process and little to no worries on my end. They clearly communicated all updates during the home buying process which lead to a quick and smooth closing. I finally got the dream home I so long sought after.

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
Would Recommend

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Loan Officer: Anne Kuster

NMLS# 1068788

4 out of 5 Stars
Would Recommend

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend

From Day 1, Loan Specialist, Dorian Henderson, was very professional and very friendly. He kept me informed and was always there to answer questions. I would recommend Dorian to anyone buying or refinancing a house. A real Pro! He made the process seem very easy.

Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
Would Recommend

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend

Loan Officer: Bill Musick

NMLS# 820645

4.5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
Would Recommend

I was a mortgage broker for many years. I have closed a ton of loans and worked with many lenders. Veterans United is by far the best of the bunch.

Loan Officer: Rob Weigand

NMLS# 1435397

4.5 out of 5 Stars
Would Recommend

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend
Photo submission from Beverly C.

I always heard that buying a home could be a long, hard, and scary process. Working with my team at Veterans United, made my first home purchase so much easier than I could have ever imagined. They gave me all the information, and tools I needed to understand the process. They referred me to a realtor in the area in which I was looking, who is very knowledgeable in VA Lending and finding the perfect home for me! From beginning to end they were all courteous and professional, answering my many questions every time I called. I can't think this team enough, Jason Chronr, his assistant LeighAnn, and my realtor Tracie Raffulo. And I thank them all for everything they do for veterans and their families.

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend

You can’t do better than Veterans United!

Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Primmer

NMLS# 1054596

4.5 out of 5 Stars
Would Recommend

Quick and easy.

Loan Officer: Jeff Gordon

NMLS# 202235

4.5 out of 5 Stars
Would Recommend

2nd house I have purchased with Veterans. Dustin is fantastic! Thank you so much for all your help!

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars
Would Recommend

Loan Officer: Joshua Mantle

NMLS# 1450301

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Billington

NMLS# 361376

2.5 out of 5 Stars

This is the first time we have done a VA loan. There were costs that we had not seen in other loans which lowered our cash out in our refi. However, we did get near 90% loan to value and a decent interest rate, so that was a plus. The online document submission process was fairly easy. But some docs we submitted had an unclear status which showed "pending" and for a long time with no explanation of any problem. When the Fed interest rate decrease came out in September 2019, suddenly we had to close immediately and our closing was scheduled without checking with us. We had to cancel the initial closing date since we could not be available for that day. If our rep had checked with us first we could have given them some days. And when we did give a day a week out, we felt pressured to make it happen before the first of the next month. We did meet their preferred closing date, and after closing, we were told our funds would be released that day. Then we got a verbal that it would be the next Monday. Monday came and went by and ultimately the funds were not released for another 8 days from the closing with no communication from our rep during those 8 days that there was any issue. After the funds were released our rep stated that maybe there was a hold due to the amount. But no definite reason was given. NOTE not funds were released during that 8 days. The original mortgage was not paid off and our cash out was not paid, nor did our bank show any incoming funds.

Response from Veterans United

Thank you so much for your detailed feedback Robert. Our Client Advocate team will be reviewing your file to look for areas of improvement. We will also be working with your settlement agent for an explanation of the delayed funding, as they are the ones to disburse all funds. We truly appreciate you sharing your concerns.

4.5 out of 5 Stars
Would Recommend

I would recommend Veterans United to anyone. They were very easy to work with And seemed to have the system down to a science. Their website was easy to follow and easy to navigate. They seemed to no how and what to do as effectively as possible to make the home buying experience as painless as possible. They were readily available to answer any questions that may have arose during the process. Two thumbs up!

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

Use this company. 10 out of 10 stars.....

Loan Officer: Jeremy Carver

NMLS# 1455590

5 out of 5 Stars
Would Recommend
Photo submission from Ryan P.

I would highly recommend this to any veteran.

Loan Officer: Danny Freeman

NMLS# 1721091

5 out of 5 Stars
Would Recommend

I would highly recommend Veterans United Home Loans. Daren Bodine was always very friendly and very professional during our home finance journey. We could always count on him to answer any question or concern we had. He explained everything in full detail and left no questions unanswered. The whole Veterans United Home Loan team was very professional and it was a absolute pleasure to do business with them.

Loan Officer: Daren Bodine

NMLS# 1222289

4 out of 5 Stars
Would Recommend

Loan Officer: Kelly Tolster

NMLS# 420363

3 out of 5 Stars

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Ridgel

NMLS# 1838119

5 out of 5 Stars
Would Recommend

Loan Officer: Scott Houin

NMLS# 1245877

Start your journey today!

Let’s Go!

See all 168,490 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

More Reviews

See more Veterans United Home Loans reviews from across the web:

Send Your Feedback

We want to hear about your experience with Veterans United!

Now It’s Your Turn!

Join the ranks of these proud Veterans United Homeowners, and make your homebuying dreams a reality.

See if I’m Eligible!

Back to Top

Speak with a Home Loan Specialist today
Representatives Available 24/7 to Better Serve Troops Overseas
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.