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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

121,723

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
104,601
4
13,511
3
2,013
2
909
1
689

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Showing all 1,091 Marine Corps service member reviews from Florida

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5 out of 5 Stars
Would Recommend

Brendan was very helpful and would even get back to me through email on the weekends.

Loan Officer: Brendan Wilson

NMLS# 362532

5 out of 5 Stars
Would Recommend

A little stressful tryimg to get all documents they wanted but worked through it

Loan Officer: Laura Christie

NMLS# 1126723

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Bretz

NMLS# 1281964

5 out of 5 Stars
Would Recommend

Great people and very easy to work with.

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend
Photo submission from Rosanna P.

Melissa, the transaction coordinator, was on the ball. I was impressed with her work throughout the entire process. Seems rare these days to find that hard-working employee dedicated to the customers end goal exist, and Melissa is one of them.

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

Steve and his team really made sure that I was taken care of through the whole process.

Loan Officer: Steve Staszcuk

NMLS# 42811

5 out of 5 Stars
Would Recommend

great professional staffed team. thanks for all your hard work "thanks especially to Mrs king for all the hours she put in on my behalf"

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Veterans United made it very easy.

Loan Officer: Steve Gustafson

NMLS# 1599009

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Hanson

NMLS# 1068724

4 out of 5 Stars
Would Recommend

At times, it seems like there were unnecessary calls being made to answer simple questions or no responses to messages at all. If there were an online venue, such as a customer conversation section where both parties could comment, ask questions and communicate without having to waste time on the phone, the process would have been more fluid.There were also times that paperwork was required but not listed in the "Things to do" section. Instead, those items were just requested via e-mail which means there is no record of the paperwork in the online profile. This was a little aggravating, however, as a whole, the loan team did very well and were responsive.

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

Samantha was amazing helped us in multiple ways through a lot of difficulties and in a timely manner.

Loan Officer: Samantha Buckridge

NMLS# 1116562

5 out of 5 Stars
Would Recommend

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend

Dave was great in assisting with all my questions and answers in a timely manner.

Loan Officer: Dave Stoll

NMLS# 1657172

5 out of 5 Stars
Would Recommend
Terrey B

I'd just like to thank Daniel and Lauren, our dream team, because they went above and beyond for us to make sure we got into our dream home. Any question I had no matter how crazy it may have been they were always there to answer them. Thank you Daniel Heggarty and Lauren Pusateri from the bottom of my heart for putting me and my family into our home.

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend

I would absolutely, and already have, recommended many veterans and current service members to use Veterans United. By far a easy and fantastic learning experience. The staff taught me quite a bit about the loan process as well as home buying procedures.

Loan Officer: Alex Herbel

NMLS# 182159

2 out of 5 Stars

Loan Officer: Gerrit Hane

NMLS# 1002285

4.5 out of 5 Stars
Would Recommend

Loan Officer: Angie Sanders

NMLS# 796987

0.5 out of 5 Stars

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend

Amazingly easy, Brandon and his team are on point.

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend

I couldnt have imagined how easy the homebuying process could be. Nothing but the most professional and knowledgeable individuals at Veterans United Home Loans!

Loan Officer: Jake Ford

NMLS# 1599245

5 out of 5 Stars
Would Recommend

Loan Officer: Meghan Tolster

NMLS# 845777

4.5 out of 5 Stars
Would Recommend

Loan Officer: Andy Strubel

NMLS# 996805

3 out of 5 Stars
Would Recommend

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
Would Recommend

Loan Officer: Juliana Francisco

NMLS# 1126762

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See all 121,723 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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