Very thorough and professional..they really do care about you..took me from apprehensive to comfortable. They follow through on what they tell you..was always well informed ahead of time..would rely on them in a heartbeat!!!
Our initial experience trying to assume an existing Veterans United loan was not positive. We ran into so many legal issues it was taking forever. We finally gave up and purchased a different home with a new loan from Veterans United. Totally different experience. Very easy from start to finish.
The loan team at Veterans United Home Loans performed an excellent job. I am very grateful to them for making my dream of owning my own home a reality.
From the first minute we picked up the phone and spoke with Bill, it just felt so organic. I feel like the team went above and beyond for my husband and me. Alycea pushed hard to make sure we got our closing date to the very last second. The staff was on point and had awesome customer service. We are so thankful to Veterans United for helping us get our "forever home!" Keep up the awesome work you guys do!
My team was fantastic, over coming all the obstacles that came up!!! Made it happen with no down payment, and next to nothing at all out of pocket! ...y'all rock! Thanks again!!
I’ve already talked to two people about using Verterans United. You rock!!
Both Ben and Lauren were very helpful throughout the home buying process
Everybody was really professional and really courteous always answered any questions I had and it timely manner and did everything they could do to get my loan approved and closed
Dawn Plank, the Loan Officer, who handled matters for me, was excellent with responses and facilitated matters all the way through from my initial application through closing the purchase of my home. I’m very happy with the way everything went.
Very smooth and easy process.
We have been truly blessed by the outstanding professionalism and determination of Jeff and Shan. They spent many hours, days and then months working on our loan. They showed us sincere love and concern for us while we traveled this journey. We had many unforeseen obstacles placed in our way and they never gave up on us. They worked tirelessly to help us obtain our dream of owning a home. They prayed for us while we waited to overcome our difficult circumstances. They gave us Hope during the times that we did not see the light at the end of the tunnel. Through it all, we have been grateful that God placed Jeff and Shan in our lives. May God continue using them both, to bless the lives of those they assist along the path of owning a home. We will forever be grateful to them for their sincerity and passion for what they do. Thank you for having such awesome people!!
I was working with another broker that had given up on me as far as being qualified enough to get a loan approval. I reached out to VU a week after going under contract and they got me approved to close on the original date, despite having only 3 weeks to complete the entire process. This was my first house hunting experience so it got pretty stressful. To me this is where VU made a difference. My loan officer Matt Istwan built a rapport with the seller and reassured him that I would still be able to close. He also kept me informed and told me exactly what I could expect through every step.
Harris and Lisa were exceptional. They both went above and beyond for me and my family.