I had the best team assisting me at Veterans United and my overall experience was a 10 out of a 10, I truly had outstanding service.
Shawnee, Marianne, and Rhiannon went over and beyond for me, communicated well & were with me through the entire buying process. If I am going to purchase a home again or recommend a team I am going to ask for the same team I had. If you are looking for a lender who actually listens to the customer I would recommend Veterans United.
Extremely satisfied with the whole process, thanks!
Smooth
For a first time home buyer the process can be overwhelming. My team was there to make sure I made it through. Kudos to Chris for making sure I got the documents I needed to make it through the underwriting phase.
I’m happy thanks
Everything was great until closing. I was at the lawyers office after many delay emails and uncertainties that we would close. Last minute I had to contact my boss to verify employment. Waiting for 2 hours at closing and then last minute told you were just now requesting the money?!?
Thankful for everyone at Veteran’s United for making this such a simple process.
We first began searching for a home before a military move with unknown dates. The team helped us move quickly on a house that ultimately wasn't meant to be and handled it very smoothly. When we finally received orders and hard dates that required even quicker movement, the team came together again and made it happen on our timeline like true professionals. I was very impressed with the customer service, software applications, and timeliness from start to finish. We will absolutely come back on our next home search!
Veterans United will never leave a soldier behind!
Everyone was great but we are not finished yet. No fault to anyone on the buyers side of this.
I would recommend others to work with veterans United
I am so grateful for my team at VU! No matter how many questions I asked, and as a first-time home buyer I asked a ton, they were kind, patient and always available. I especially appreciate their level of professionalism and hard work to get everything completed. If I had to do it all over again, I would choose the same team.
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Thank you all so much for your help. However there were too many stressful times. But great job!