Very disappointed. No communication between loan specialist closing was two weeks late. Especially when I was assured by the following comments. “I don’t know what your worried about we have lots of time”. This loan is s no brained. It’s a walk in the park”. This entire process washed my home buying experience right down the drain. So disappointed
Response from Veterans United
Thomas, thank you for sharing your feedback letting us know about your experience. While we cannot make up for the experience you had, it is important that delivering excellent communication remains a top priority for our team. A member of our Client Advocate team is contacting you for more information and looking for ways we can improve.
Working with Craig, Austin and Chris was such a great experience! They made it an easy process! They were always there to help and answer ANY questions we had at anytime. We would highly recommend Veterans United Home Loans to any veteran and family. We are so thankful that we made that phone call and blessed that we were granted such a great team to make this journey such a rewarding experience! Thank you Veterans United for making our dream a reality! You were awesome to work with!
To any veterans looking to purchase a home Phil is your guy he's the best. Keep me informed from start to finish.
Working with Veterans United was SO easy! They kept me updated at all times and made the process super easy.
Veterans United made the process very easy. The team there is very responsive and they communicate every step of the way. I wouldn't hesitate to recommend Erica Ellingsworth and Veterans United to anyone looking for a home loan.
When I say they’re the best, I would be under stating my experience has a homebuyer. Just excellent service and assistance for beginning to end. Thank you United Veterans for my team.
I recommend Veterans United to anyone service people out there. They will try there best to get you in that dream home. For us we didn't have alot to put down and Veterans United made it all possible for us to close on our house and get almost all our escrow deposit back. I was shocked but happy. So if you need a house and fought hard for your country then please give them a call. Mike Simco Semper Fi HOO YAW
Promise made the whole experience as smooth as it can be with up to date information almost daily. she helped eliminate all the stress about the loan process (even though the wife and I worried about everything) Will definitely recommend UV to anyone looking for a loan.
My thoughts on a major purchase, like a home. I was thinking total stress. Veterans United and Dave team made it a smooth sailing purchase. I will totally recommend Veterans United to family or friend.
They made me feel like family. if there was a problem, they were on top of things. Everyone knew what they were talking about and they never made me second guess myself during the entire process. Thank you all for your hard work. You all will always hold a special place in my heart.
VU has a great network of people to help get you into a home. My wife just bought our first house and Veyerans United helped, every step of the way, from helping us find a great Real estate agent to budgeting out our mortgage and how much house we could afford. My wife and I tried this experience once before through another Veterans lender and real estate company and it was pretty rough. We may not have appreciated Veterans United as much if we hadn’t had that bad experience though.
They really make the process very organized and clear, so you always know what stage the loan is in and what you need to be doing. For a first time home buyer, they were a great resource.
Over all The task of buying a home was very stress free because of the knowledge and professionalism that my team at Veterans United handled this for us. I will definitely recommend their service to any Veteran buying their new home! Thank you Veterans United!!