Veterans United got me in contact with a real estate agent on the very first day I called them. From there they helped me through the whole process of getting everything I needed for my loan approval.
When I first saw the ad for veterans United I thought for sure it was a scan ad. I clicked the ad and the ball rolled from there. The entire experience was absolutely amazing. We never I'm a million years would have thought we would actually own a home. We love it! We love it! Thanks a million times!!!!
If you are a veteran and considering whether or not to buy a home now, it is the time and Veterans United is the source. They provided all the help this old soldier needed when starting the lending process, then was able to connect me to an outstanding real estate agent. The home I picked is lovely and closing was a breeze. Anyone else who goes through the process and stays within the guidelines will get lots of help. I particularly enjoyed some of the videos on the website which helped during the various stages of the process, especially when it came to closing. These people will work with you and make it work for you.
Great experience. Would do again and recommend.
Buying a house with Veterans United went so much better than selling our house. The buyers’ mortgage company pushed our closing date back three times.
My Loan Officer was a huge asset and we absolutely could not have done this without him on our team!
Thank you Veterans United for helping me to buy our dream home.
Heres my story....after five years of chapter 13..I was able too raise my score over 620...that's when I received a call from shawn hall.i told him my story and this guy said that he and his team was going too get me home...they went too bat for me from day one even when the first put our first home back on the mark only because she was stuck on stupid
..that's made shawn and mark and his staff work 1000 times hard too get me too close on my new home..outstanding job shawn and his team ..I cant thank them enough I would highly recommend other veterans too them with there phone number..soo satisfied..thanks
Our closing was dragged out an extra two weeks because of overlooked expirations of water test results, and it would have been longer if my realtor and I hadn’t been calling regularly to keep them on track. Crystal apologized and said she would try to get us some credit to help cover the costs of being stuck in a hotel way beyond what we had budgeted, but didn’t. She also said we would not be purchasing points to keep our interest rate at the locked amount (which expired because of above mistake) and she passed that onto the seller rather than it being a credit from you guys, as she initially stated, which while technically meant we weren’t paying for it, went into the credit towards closing from the sellers, so we still were, in essence. Closing cost disclosures varied wildly making it even more difficult to anticipate and budget accordingly. We were trying to do a zero down purchase, which we have successfully done in the past, but ended up spending over $8K between earnest money and additional costs to close. I felt strung along, toyed with and mislead. I have previously used Veterans United and the process was much more smooth and we didn’t have to pay anything at closing. I was very disappointed in how it went this time, especially compared to previous experiences.
Response from Veterans United
Jillene, we appreciate you providing details we can use to find ways to improve our service. Our Client Advocate team will look into your file to find areas of improvement or best practices we can implement to prevent a similar situation in the future. If you would like to discuss the details of your loan costs, please contact our Client Advocate team directly.
I have to say this was a great experience for me, this is my first time buying a home so I really didn’t have a clue what to do. But with Veterans United I was right there in tract at all times, knowing that I am in good hands. The stuff are some of the best people I ever had encountered with, they handled all business professionally and made sure all the correct information were allocated to him in a speeded matter. It’s was a great experience work with Veterans United helping me to achieve one of my goals in life. THANK YOU VETERANS UNITED
Our personal loan specialist Amber Brown was a charismatic, upbeat professional who always was available when we had questions. Paperwork was always handled quickly and the ease of securely uploading documentation honestly made buying our first house easier than renting one!
You must use them you won't regret it
She is awesome