Really great to upload documents in a secure manner online. My only feedback is that with interest rates being so volatile, VU needs to have an option for borrowers to adjust their locked interest rate to a lower rate if the interest rates decrease prior to closing. We could have walked away and started the process over again and received a 3.125 % vs the 3.25% we settled with. Hope you make some changes as a result of this feedback.
I recommend you to everyone.
We highly recommend VU for any veteran looking to purchase a home. The home buying market is challenging enough without being misguided; VU will be there in lockstep with you to make your home buying journey less stressful, and help you to retain your excitement about buying your home.
Veterans United made our home buying process simple and fluent! Staff sent us friendly reminders and a list of where we were at during the process.
VU was great. Their use of technology made the whole process headache free and their competitive rates won us over.
Nate was awesome, very patient and flexible, greatly appreciate him. Deborah was my 1st real estate agent and she was patient and comforted myself and my wife very step of the way, couldn't have asked for any one better, Katy was great, valued her input and advice, overall the team was heaven sent!
The process was extremely easy, thanks in parge part to Gary's knowledge, dedication, and hardwork.
Your video series took the anxiousness and mystery of home buying out of this first time home buyer. Very easy to work with and from initial contact to closing day, it has been nothing short of a pleasure to work with this company.
Veterans United was helpful across the board, their services allowed our experience to be worry free.
When Tory was on Maternity leave the VU Staff was on it and very helpful. Thanks Cheryl and Nani!
Beyond what I expected
It was great! Everyone was friendly and helpful, answered any and all my questions, and help calm my nerves when things weren't going as smoothly as I wished them to. Thank you all. Love my new home.
Rylan Madsox and Tonya were amazing!
I would like to take a minute and say how grateful my wife and I are that we came across veterans united. Sheryl Chun and the team with her were so very helpful and literally walk us through every step. They made this process easy and very rewarding.