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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

104,158

Total Customer Reviews

97.7%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
88,979
4
11,951
3
1,819
2
809
1
600

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Showing all 97 Navy service member refinance loan reviews from Hawaii

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5 out of 5 Stars
Would Recommend

Shawn Swenson and his staff service was outstanding. They made you feel comfortable and answered all questions.

Loan Officer: Shawn Swenson

NMLS# 723359

5 out of 5 Stars
Would Recommend

Loan Officer: Nathan Bernier

NMLS# 816249

4.5 out of 5 Stars
Would Recommend

[Being on a neighbor island I expected I would need to make trips to Oahu however everything was done here on Kauai -- great process and experience

Loan Officer: Shawn Sutton

NMLS# 1462610

4.5 out of 5 Stars
Would Recommend

Production Support Mngr: Tory Tuttle

NMLS# 870114

5 out of 5 Stars
Would Recommend

Loan Officer: John Sego

NMLS# 1439557

5 out of 5 Stars
Would Recommend

Production Support Mngr: Tory Tuttle

NMLS# 870114

5 out of 5 Stars
Would Recommend

Production Support Mngr: Tory Tuttle

NMLS# 870114

5 out of 5 Stars
Would Recommend

All people we came into contact with were very nice and willing to help with our re-finance.

Loan Officer: Lyda Cole

NMLS# 1428071

4.5 out of 5 Stars
Would Recommend

Branch Manager: Rylan Maddox

NMLS# 973196

4.5 out of 5 Stars
Would Recommend

Production Support Mngr: Tory Tuttle

NMLS# 870114

5 out of 5 Stars
Would Recommend

My team of Janine and Sheryl worked tirelessly when we ran into issues to get the deal done and problems solved.

Production Manager: Sheryl Chun

NMLS# 346120

4 out of 5 Stars
Would Recommend

Loan Officer: Shawn Sutton

NMLS# 1462610

5 out of 5 Stars
Would Recommend

Loan Officer: Shawn Swenson

NMLS# 723359

5 out of 5 Stars
Would Recommend

Production Support Mngr: Tory Tuttle

NMLS# 870114

4.5 out of 5 Stars
Would Recommend

Efficient, friendly, helpful and professional

Loan Officer: Brooks Onishi

NMLS# 1309321

5 out of 5 Stars
Would Recommend

Something to think about - Some of us older folks don't use the computer nearly as much as the younger generations. A periodic phone check would be helpful for us. Otherwise - thank you very much.

Loan Officer: Brooks Onishi

NMLS# 1309321

5 out of 5 Stars
Would Recommend

Loan Officer: Nathan Bernier

NMLS# 816249

5 out of 5 Stars
Would Recommend

Production Manager: Sheryl Chun

NMLS# 346120

5 out of 5 Stars
Would Recommend

Sheryl, Jody, Troy and Alyssa were very professional in how they conducted themselves and delivered swiftly and accurately on the promised loan. It was one of the most pleasant experiences working with this team.

Loan Officer: Troy Switzer

NMLS# 1532881

5 out of 5 Stars
Would Recommend

Great help from Shawn Swenson and Kevin Clark and Team Swenson, including Dorcia.

Loan Officer: Shawn Swenson

NMLS# 723359

5 out of 5 Stars
Would Recommend

Branch Manager: Rylan Maddox

NMLS# 973196

3.5 out of 5 Stars

I was not happy with the communicating the process of the of the refi. I felt unsure of the next steps and the timing of the process at several times during the refi process. Particularly the loan consultant overseeing the process did not know and explain key dates and timelines that I asked in advance. She was to get back to me and I had to call back several times due to not getting timely call backs and updates.

Branch Manager: Rylan Maddox

NMLS# 973196

5 out of 5 Stars
Would Recommend

Loan Officer: Shawn Swenson

NMLS# 723359

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Scott

NMLS# 1160791

5 out of 5 Stars
Would Recommend

Loan Officer: Tory Tuttle

NMLS# 870114

5 out of 5 Stars
Would Recommend

Outstanding customer service!!!

Loan Officer: Jason Scott

NMLS# 1160791

5 out of 5 Stars
Would Recommend

Loan Officer: Rory Tongg

NMLS# 1166302

4.5 out of 5 Stars
Would Recommend

Outstanding

Branch Manager: Rylan Maddox

NMLS# 973196

4.5 out of 5 Stars
Would Recommend

Production Manager: Sheryl Chun

NMLS# 346120

5 out of 5 Stars
Would Recommend

It was quick & less paper work.

Loan Officer: Brooks Onishi

NMLS# 1309321

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