I will never again go to any other lending institution without first going to Veterans United.
Joel and Chris were outstanding to work with. My loan went through without a hitch. They seemed to know what may be an issue and were ways able to get in front of it and have a solution. I was hesitant to use an online mortgage company but they made the whole process easy.
I went into this understanding that I would have some work to do, but not everything. VERY disappointed to the point where Veterans United ruined my home buying experience...and this was our first home!
Response from Veterans United
We appreciate you taking the time to provide this information Jeremy. We want to ensure that other Veterans do not have similar issues in the future. Please contact our Client Advocate team if you would like to discuss this in more detail.
You couldn't ask for a better loan company. My journey started with a simple loan inquiry online. Less then 2 months later my family is living in a house I never thought we'd own. My team was Cody Smith, Tyler Lenger, and Corey Jackson. These guys rock! They should be proud of the way they help veterans every day. They can answer every question you have along the way. These guys are incredible...SEMPER FI!!!
Great experience overall. I was very impressed with all the staff I corresponded with, and spoke with via phone and email. I will definitely be recommending to fellow Veterans that are on the fence about getting a VA loan, your staff made it painless.
Our loan officer Jeremy straatmann went above and beyond his job! He never gave up on me and wife and our loan. He was not only our loan officer but he became a friend! Working with him you can see that he has a passion for what he does and helping veterans like me purchase and own their own homes. He was absolutely amazing through out the whole process!!
Crystal, Damien, and Lance did a fantastic job when it came to this whole process.
Overall it was a great experience. I was well informed and guided by the staff through every step of the process
Kat help me out tremendously on everything.
I tend to ask a lot of guestions about things...Emilee and Shannon were always more than willing to answer them in a very timely manner.
Veterans United is a great company which helped us from the beginning to the end and ensuring that we had a great loan specialist and realtor to work with to get us into a great home.