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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

160,362

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
118,159
4
33,516
3
5,555
2
1,711
1
1,421

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Showing all 585 Army service member home purchase loan reviews from Iowa

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5 out of 5 Stars
Would Recommend

Great company that helps veterans get into a home, very informative and easy to work with. They will go the extra mile and get it done.

Loan Officer: Brandon Brown

NMLS# 1493029

4 out of 5 Stars
Would Recommend

Loan Officer: Zach Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend

The process that we went through with our wonderful team was excellent. They were responsive and active in all aspects of our purchase. I have a wonderful home and was treated so well. They treated me like I was the most important person every time I needed them. Wonderful staff and MIchael Jones was the best.

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend

Long process, but worth it! We are in our new home and loving it!

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars
Would Recommend
Photo submission from Curtis S.

It was a joy working with them. My family was actually working with another bank at same time trying for the pre-approval so I could put in offers and they got me the pre-approval without invasive questions at that stage that the other company seemed to ask before even considering pre-approval.

Loan Officer: Matthew Etling

NMLS# 902132

5 out of 5 Stars
Would Recommend

I had a great experience overall. I really appreciate the ability to exchange paperwork and documents online. But the entire team was a great group of people who care about their clients and doing things right. Thank you!

Loan Officer: Kirk Jones

NMLS# 1659981

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Veterans United will ask for a lot of documents to get the loan approved. I had to remember this was a government loan with government paperwork. I do like the Veterans United website where they have the “to do list” for uploading documents. This was a good reminder of what to work on submitting for the loan. Overall great experience. Thank you!

Loan Officer: Brandon Brown

NMLS# 1493029

4 out of 5 Stars
Would Recommend

VU was right beside us all the way. The portal was extremely user friendly. Being able to track the process and having a team that “holds your hand” the entire time was fabulous. There were a few minor bumps along the way, however, a pleasant experience over all.

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
Would Recommend

Veterans United was outstanding. Everything was done efficiently and our loan team was honest and helpful. Our loan officer locked us in at low rates and made the entire process simple and efficient. I would absolutely recommend them to Veteran friends, family, and others.

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend

Veterans United is definitely worth using. If I ever decide to buy a new home again, I will for sure be using them again. The whole team is amazing! Thank you so much!

Loan Officer: Brandon Brown

NMLS# 1493029

4.5 out of 5 Stars
Would Recommend

Loan Officer: Devon Casady

NMLS# 677410

4.5 out of 5 Stars
Would Recommend

Amanda was instrumental in the whole process & I am so thankful for her help & attentiveness!

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

Loan Officer: Callahan Thompson

NMLS# 1487191

5 out of 5 Stars
Would Recommend

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
Would Recommend
Larry M

I wouldn't have my new home without Cody Smith's help. The team bent over backwards to help me out and made it look easy, even when we had problems with the paperwork. Thank you so much!

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

Will recommend Veterans United to everyone we know!

Loan Officer: Jess Vomund

NMLS# 979223

4.5 out of 5 Stars
Would Recommend

Loan Officer: Laura Christie

NMLS# 1126723

3 out of 5 Stars
Would Recommend

Loan Officer: Kaleb Long

NMLS# 35296

4.5 out of 5 Stars
Would Recommend

Loan Officer: Brian Flanigan

NMLS# 1068745

4 out of 5 Stars
Would Recommend

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend

Amazing. The service and specialists helped me above and beyond

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend

This group of people will get you into the house of your dreams as quick and easy as they can you can ask them anything and they keep up on everything for you 2 months is all it took to put me in my house would have to say that is pretty good timing to me.

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
Would Recommend

Great team of professionals to help along every step pf the way to finance your home!

Loan Officer: Jeremy Anderson

NMLS# 1493972

5 out of 5 Stars
Would Recommend

Everyone at Veterans United Home Loans made the process of buying a home easy. They put in the work of organizing the documents needed to get us approved for our loan and buy our home. We are grateful of having the team that was supplied to us at Veterans United on our side. My family and I are beyond satisfied with their service and our purchase of our new home.

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Brown

NMLS# 1493029

4.5 out of 5 Stars
Would Recommend

Loan Officer: Mary Jacobi

NMLS# 840760

4 out of 5 Stars
Would Recommend

Loan Officer: Kiara Hughes

NMLS# 1585661

4.5 out of 5 Stars
Would Recommend

Overall, I had a great experience. Anytime I had a question or a worry, I was able to talk to someone on my loan team quickly and get the issue resolved. I felt like they kept me in the loop about everything and reassured me throughout the process. I have one bit of advice from my experience. Be sure to check your To-do list everyday because they won't tell you stuff has been added and when you get close to closing, it could cause a hassle.

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend

Loan Officer: Callahan Thompson

NMLS# 1487191

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See all 160,362 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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