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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

115,930

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
99,480
4
12,974
3
1,942
2
869
1
665

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Showing all 239 Air Force service member reviews from Idaho

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5 out of 5 Stars
Would Recommend

Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend

Veterans United Home Loans provided a stress free home buying experience.

Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars

Veterans United made our first home buying experience easy and stress free!

Loan Officer: Jake Ford

NMLS# 1599245

5 out of 5 Stars
Would Recommend

They made the whole home buying process a “dream come true” experience for me.

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

The team I worked with was outstanding every step of the way. From Scott Adams working with us for months on our credit to Dan Hopkins and Bri Conkle. They each were fantastic.

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Fox

NMLS# 1599115

5 out of 5 Stars
Would Recommend

Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend

Great company. Easy enough process.

Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend

Our rep mason was amazing start to finish. Closed in under 30 days! Across multiple state lines.

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

Danielle stayed with us from start to finish, even went to loan closing with us to make sure everything was correct

Loan Officer: Danielle Genz

NMLS# 400570

3.5 out of 5 Stars
Would Recommend

Loan Officer: Samantha Walker

NMLS# 1122751

5 out of 5 Stars
Would Recommend

Good to work with Shannon was great

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend

They were great and Kimberly was always there to answer any of our questions

Branch Manager: Kimberly Heinen

NMLS# 389166

4 out of 5 Stars
Would Recommend

Branch Manager: Kimberly Heinen

NMLS# 389166

4.5 out of 5 Stars
Would Recommend

The process with the Underwriter kind of came down to the wire due to one of my underwriters neglecting property tax information in an email from my title company, and then essentially stating he never received it when I brought it up in question. Although I was able to get this issue resolved in time through some extra firm coordination and discussion, this could have easily been circumvented.

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Loan Officer: Jimmy Stranz

NMLS# 1031713

4.5 out of 5 Stars
Would Recommend

It was really great, but communication could have been better. The website did not show all the files that we had uploaded.

Loan Officer: Donald Webber

NMLS# 892467

4 out of 5 Stars
Would Recommend

Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend

Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend

Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend

Loan Officer: Dorian Henderson

NMLS# 1660957

4.5 out of 5 Stars
Would Recommend

Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend

Loan Officer: Danielle Genz

NMLS# 400570

4 out of 5 Stars
Would Recommend

Deal with a local person, online account reps do not seem to have the same motivation for good customer service.

Loan Officer: Danielle Genz

NMLS# 400570

4.5 out of 5 Stars
Would Recommend

Branch Manager: Kimberly Heinen

NMLS# 389166

5 out of 5 Stars
Would Recommend

Very personal an excellent service. My husband is very private about his personal affairs and Kim and her staff did outstanding handling this transaction as a private affair.

Branch Manager: Kimberly Heinen

NMLS# 389166

3.5 out of 5 Stars
Would Recommend

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

Brandon Crites was amazing and helped more than I could’ve ever imagined!!

Loan Officer: Brandon Crites

NMLS# 873136

3.5 out of 5 Stars
Would Recommend

Loan Officer: Carma Bittle

NMLS# 1366915

4.5 out of 5 Stars
Would Recommend

Loan Officer: Brian Jahnsen

NMLS# 28144

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See all 115,930 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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