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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

108,766

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
93,082
4
12,360
3
1,863
2
836
1
625

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Showing all 219 Air Force service member reviews from Idaho

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5 out of 5 Stars
Would Recommend

Loan Officer: Dorian Henderson

NMLS# 1660957

4.5 out of 5 Stars
Would Recommend

Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend

Loan Officer: Danielle Genz

NMLS# 400570

4 out of 5 Stars
Would Recommend

Deal with a local person, online account reps do not seem to have the same motivation for good customer service.

Loan Officer: Danielle Genz

NMLS# 400570

4.5 out of 5 Stars
Would Recommend

Branch Manager: Kimberly Heinen

NMLS# 389166

5 out of 5 Stars
Would Recommend

Very personal an excellent service. My husband is very private about his personal affairs and Kim and her staff did outstanding handling this transaction as a private affair.

Branch Manager: Kimberly Heinen

NMLS# 389166

3.5 out of 5 Stars
Would Recommend

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

Brandon Crites was amazing and helped more than I could’ve ever imagined!!

Loan Officer: Brandon Crites

NMLS# 873136

3.5 out of 5 Stars
Would Recommend

Loan Officer: Carma Bittle

NMLS# 1366915

4.5 out of 5 Stars
Would Recommend

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

Good, sincere organizations are hard to find in todays world. These guys are it. I am an office manager and I have assembled an all star team. These guys rival it. I am very critical of other customer service organizations but I have nothing but positive things to say about Kim and her team.

Branch Manager: Kimberly Heinen

NMLS# 389166

5 out of 5 Stars
Would Recommend

Extremely helpful and showed an honest interest in my home buying experience.

Loan Officer: Devin McCall

NMLS# 1161640

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Branch Manager: Kimberly Heinen

NMLS# 389166

5 out of 5 Stars
Would Recommend

We were very grateful to be working with Gerrit Hane and Whitney Brown throughout the entire loan process. They assisted us in every way to understand what was needed and were patient and helpful in every regard.

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
Would Recommend

Loan Officer: Luke Thurman

NMLS# 916543

4.5 out of 5 Stars
Would Recommend

Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

4 out of 5 Stars
Would Recommend

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend

Loan Officer: Danielle Genz

NMLS# 400570

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

4 out of 5 Stars
Would Recommend

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Torres

NMLS# 1094594

4.5 out of 5 Stars
Would Recommend

Loan Officer: Danielle Genz

NMLS# 400570

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Branch Manager: Kimberly Heinen

NMLS# 389166

5 out of 5 Stars
Would Recommend

Nick and Kayla are the best. They took the time to help me at every step. They kept positive and kept me appraised of all that was happening. Buying a home in Idaho was just a dream for me and my family. Nick and Kayla made that happen. Even when I thought it wouldn't. I will be forever grateful for their efforts.

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend

Branch Manager: Kimberly Heinen

NMLS# 389166

5 out of 5 Stars
Would Recommend

Loan Officer: Danielle Genz

NMLS# 400570

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See all 108,766 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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