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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

131,730

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
113,373
4
14,500
3
2,138
2
978
1
741

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Showing all 346 Army service member home purchase loan reviews from Idaho

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5 out of 5 Stars
Would Recommend

Loan Officer: Jessica Messing

NMLS# 1750076

5 out of 5 Stars
Would Recommend

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

Veterans United helped me and my wife every step of the way! Including the help we needed to get my credit scores up to where they needed to be to get pre qualified and a good interest rate!

Loan Officer: Donna Roof

NMLS# 467080

5 out of 5 Stars
Would Recommend

The team my wife and I had were great made the process go smoothly they all knew there job recommend them to any veterans whom is looking to purchase a home

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Fox

NMLS# 1599115

5 out of 5 Stars
Would Recommend

I absolutely enjoyed working with Veterans United. They made buying a house simple and stress free. I would recommend VU to every Vet I know.

Loan Officer: Taurean Williams

NMLS# 1599236

5 out of 5 Stars
Would Recommend

Loan Officer: Ashley Khederian

NMLS# 1018475

3 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Everything was exceptionally smooth.

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend

You have an awesome crew, keep up the good work.

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

5 out of 5 Stars
Would Recommend

I am a first time homebuyer and I can honestly say that thanks to the Veterans United team i knew exactly what was supposed to happen and when. They are extremely knowledgeable and very easy to work with. I highly recommend their services to anyone looking to get into a great loan in a timely manner. I’d like to Sincerely thank my loan officer Mason Maddox and his team. I look forward to working with them again in the future!

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

Easy. Best service ever! My second home Loan and by far easiest people to deal with.

Loan Officer: Kyle Gardner

NMLS# 1203784

4 out of 5 Stars
Would Recommend

Loan Officer: Ted Richardson

NMLS# 743121

4 out of 5 Stars
Would Recommend

Loan Officer: Matthew Czerwonka

NMLS# 1073284

4 out of 5 Stars
Would Recommend

The process seemed longer than I thought it would be. There were a few hiccups along the way. But overall, I'm satisfied.

Loan Officer: Lance Nilson

NMLS# 1698422

4.5 out of 5 Stars
Would Recommend

Loan Officer: Samantha Walker

NMLS# 1122751

5 out of 5 Stars
Would Recommend

Loan Officer: Shannon Cantoni

NMLS# 1078335

4 out of 5 Stars
Would Recommend

Loan Officer: Matt Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend

Loan Officer: Shannon Cantoni

NMLS# 1078335

5 out of 5 Stars
Would Recommend

I had a great experience from start to finish

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend

The folks I worked with were phenomenal at their jobs. Crystal Johnson answered all my questions when I had them and helped me through this process. She was amazing, incredibly helpful and easy to work with. I think if you qualify for the VA loan VU would be great! I had to go FHA and the underwriter was horrible to try to work with. Deanna Bell was the WORST underwriter I have ever had to work with. When asked what else was needed and knowing that I was leaving for military training she would drag her feet and I was left at the mercy of my commander and platoon sgt to find a computer to get documents to her. This pulled me away from my duties as a combat medic as well as interrupted vital missions putting soldiers lives at risk. This woman had four weeks to request all the documents she needed, but fell very short of the curve wanting them all last minute.She would refuse documents I would send in because they were snapshots of PDF files. Then she wanted printed and signed documents when I was in the field and had only my phone and no computer access. She made it very difficult, almost to the point I spoke to another lender about the possibility of taking my business elsewhere. Every team has a weak link , but Deanna Bell I believe will cost you customers as well as referrals if other have to work with her. If I didn't have documents saved electronically I would have missed out on purchasing my home. It was so bad that it caused me to have dreams of me being unable to close.

Loan Officer: Damien Shafer

NMLS# 449799

4.5 out of 5 Stars
Would Recommend

Branch Manager: Kimberly Heinen

NMLS# 389166

4.5 out of 5 Stars
Would Recommend

Johnny and his team where great. Thanks for everything.

Loan Officer: Johnny Mitchell

NMLS# 1116244

5 out of 5 Stars
Would Recommend

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

Words cannot describe how amazing it was to work with such dedicated professional overall great people. It was actually an honor to work with them.

Loan Officer: Ted Richardson

NMLS# 743121

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See all 131,730 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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