The team stayed on top of the transaction throguhout the process. Questions were answered promptly. We couldn't be more pleased.
It would be nice if they kept in touch more during the closing process. Communication was my biggest issue with them. I like to talk to a person not just receive emails. However, they did an excellent job of getting the closing done on the day I wanted.
Amazing loan experience with the unique circumstances.
I love the “to-do” list! Makes everything so simple and fast to get done!
I think more of the to do list up front after the initial wave of paperwork would be nice or a forewarning so certain things could be done faster. Still fairly smooth but might make things faster if it is possible to do it.
It was quick, easy, and great interaction with my loan team.
Shri got vets are not to good with computers
Veterans United was very professional right from the beginning, willing to explain procedures and processes. Wouldn't hesitate to recommend them to another veteran. If I had any issue at all it would be that sometimes it was hard to communicate promptly ( and I share some of that )
Veterans United Home Loans helped us to achieve our dream. They helped make this typically anxious filled process into a memorable, fun home buying experience. I would highly recommend this group to any of my fellow shipmates.
This is by far the smoothest and fastest escrow process I have ever gone through. Jake Ford was top notch in getting us to the finish line.
We were houseless for 10 years traveling full time in our RV and when we decided to buy a house and settle down, we were honestly scared, BUT VU made it easy and made us feel at ease. They did such a good jobs in house satisfying the lender was simple. We will be forever thankful to Dan and his team.
1st time for online mortgage. A little trying at times but worked out ok.
The entire Veterans' United team, including the realtor that was recommended was extremely helpful and professional. A real pleasure to work with. Completely unexpected!
The people were very thoughtful and couteous to us. My husband isn't a paper person so I helped him along the way as much as I could and your patience with mine got him through. Thanks a bunch.
Brandon was great. However, I figured out hours before we were supposed to close that we were nowhere near ready from the title company/my realtor not the lender. I called weeks in advance to let them know my wife got a new job and they didn't ask for that info until Brandon took over after our contract had already ended.
From pre-approval to closing on our house the team at Veterans United was there for any questions we had. Everything was always explained and we felt very comfortable through the process because of how helpful they were.
Unreal and smooth experience