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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

103,808

Total Customer Reviews

97.7%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
88,669
4
11,920
3
1,815
2
804
1
600

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Showing all 15 Navy service member refinance loan reviews from Idaho

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5 out of 5 Stars
Would Recommend

The process was very easy to understand and their customer support is the best I have ever experienced!

Loan Officer: Shannon Cantoni

NMLS# 1078335

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

I am very pleased enjoyed working with Luke and Veronica she was always their for me I appreciated all of her help she was Great to work with all ways their Thank you Veronica and Luke

Loan Officer: Luke Thurman

NMLS# 916543

4.5 out of 5 Stars
Would Recommend

My only issue, and the reason this was not a 10, was the sign off procedure and some confusion with the title company and Notary

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend

This is my 2nd time using Veterans United and Danielle Genz and both times where very smooth . Everything went perfect.

Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend

Loan Officer: Morgunn Skipworth

NMLS# 1127375

5 out of 5 Stars
Would Recommend

I have recommended every vet I know to you guys. I really enjoyed the experience of working with you

Loan Officer: Kyle Gardner

NMLS# 1203784

4 out of 5 Stars
Would Recommend

My only two complaints: Refinance was supposed to close originally the 18th of Aug. Never closed until 9th of Sep. Loan specialist should not set a closing date if the mortgage staff cannot absolutely make the date.Secondly, same thing with funds disbursement to the mortgagee. Mortgager needs to ensure title companies work in unison with them to get funds disbursed on date mortgagee is promised funds. And make sure they are electronical disbursed. "Snail mail" is unsatisfactory! Take the question off the form all together. Why would a mortgager want to wait 5 to 10 days for their money, when they have already been put through enough frustration with the tons of administrative paper it takes to close a refinance or mortgage today.

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend

Loan Officer: Donna Roof

NMLS# 467080

5 out of 5 Stars
Would Recommend

Branch Manager: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend

Best experience I have had with any financial institution. John Hawk, Jeff Magsamen, and Justin Napier were great to work with. Extremely professional.

Loan Officer: Jeff Magsamen

NMLS# 50787

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend

Loan Officer: Danielle Genz

NMLS# 400570

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

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See all 103,808 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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