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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

180,803

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
134,404
4
36,801
3
6,121
2
1,882
1
1,595

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Showing all 815 Air Force service member home purchase loan reviews from Illinois

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5 out of 5 Stars
Would Recommend

Loan Officer: Kevin McMillen

NMLS# 221266

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

5 out of 5 Stars
Would Recommend

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars
Would Recommend

Loan Officer: Clint Hamilton

NMLS# 1224235

3 out of 5 Stars

The no cost mortgage is impossible to get because no seller is going to agree to pay for the closing costs for the buyer. The funding fee is too excessive and burdensome. I paid the $11k funding fee and financed $9k closing costs so I ended up paying over $20k for this loan (plus other fees). Any equity left in our home after closing was eaten up by your process. For this reason I will never again use my VA benefits to buy home.

Response from Veterans United

Hi Clay, we appreciate your honest feedback and understand that every real estate market can vary for what is considered typical. We are grateful that you chose to work with our team to pursue your loan and we all worked hard to complete the process. Thank you for sharing your voice.

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Herigon

NMLS# 1812815

4 out of 5 Stars
Would Recommend

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Veterans united is the simplest way to buy a home. Everyone did their job and I couldnt be happier.

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
Would Recommend

Loan Officer: Shannon Wills

NMLS# 400691

5 out of 5 Stars
Would Recommend

The team from Veterans United was outstanding. We were first time home buyers and they always answered me promptly. We had a bunch of questions and they always had an answer. I understand why they are rated number one!

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Diane T. and Michelle D. were pro-active and totally professional. Made the loan process easy and painless. Was a pleasure working with both. Steve & Sue J.

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Great information, all was willing to help, always available, and very thorough with the application.

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend

Although there is "a lot" of paperwork...the Veterans United team did an awesome job breaking it down so that my family could understand what we were signing and made recommendations where we needed to do a little research before taking actions.

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

This has taken quite a while but well worth it. Kevin and his staff were the best of the best.

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Sadich

NMLS# 393144

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Loan Officer: Rusty Burney

NMLS# 1862380

5 out of 5 Stars
Would Recommend

It was a long process finding a home, but the realtor recommended was fantastic and all of the agents I worked with were very helpful, responsive and patient. The closing went smooth and I was excited to see how much came back to me when all was said and done.

Loan Officer: Todd Keicher

NMLS# 447595

4.5 out of 5 Stars
Would Recommend

My loan team made sure all steps were followed in order.

Loan Officer: Eric Raw

NMLS# 1530285

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

Loan Officer: Shannon Wills

NMLS# 400691

5 out of 5 Stars
Would Recommend

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

The experience was phenomenal and seamless. Highly recommended by my friends and I will continue to do the same.

Branch Manager: Michelle Dapkus

NMLS# 1237812

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See all 180,803 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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