Skip to Content

Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

126,788

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
109,011
4
14,040
3
2,071
2
948
1
718

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 548 Air Force service member home purchase loan reviews from Illinois

Clear Filters

5 out of 5 Stars
Would Recommend

Everyone was so helpful in letting us know what paperwork was needed and when. Our closing date moved up by two months and Jess Manfredi kept us all calm. Hats off to the entire team.

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

2 out of 5 Stars

Communication from Veterans United was nonexistent throughout most of this process. I was pulled from work and other responsibilities to pass information back and forth from my loan officer and his team to the real estate agent and title company. If I buy a house again, I will be financing elsewhere.

Response from Veterans United

Thank you for your review Kristopher. We want to ensure that a member of your loan team is always available to speak when it is convenient for you. We will use this to make sure other Veterans in the future do not experience similar issues. Please reach out to our Client Advocate team if you would like to discuss this further.

5 out of 5 Stars
Would Recommend

Dan Davis Julia Ash and their team I know work tirelessly to make sure that my home closing would happen in 30 days and it did. Whenever we needed anything done they were always available. They answered all our questions and they were very professional. There were never any problems because it was all handled. As a veteran Dan and Julie took very good care of my family and I to make sure that we could move in our house on schedule with no problems. They are great.

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend
Photo submission from William J.

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend

The entire Mike Dapkus team was fabulous from beginning to close.

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Justin Brinker

NMLS# 1312517

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Loan Officer: Joe Choi

NMLS# 34787

4.5 out of 5 Stars
Would Recommend

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

Loan Officer: Clayton Meldi

NMLS# 1564820

4 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

JessKoleenAshtonMikeWe’re all amazing to work with. They were all extremely professional, and they were able to have an amazing turn around time for signing.

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

The entire process was smooth from start to finish. This is my second time working with Veterans United and the service has always been exceptional! Thank you for what you do for those who are serving or have served!

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

One of the best experience, Amelia Keller and Steve Hopper are the best team..

Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

I worked with Lisa Reese and Jessica and they were the most amazing two women in the world to work with and definitely made my first time home buying a great experience.

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Very pleasant and easy

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
Would Recommend

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

It was well done.

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend

Joe and his team were extremely professional and got the job done correctly the first time! Joe even called me on a Sunday when I had a question, these guys will make your buying experience easy.

Loan Officer: Joe Newberry

NMLS# 920498

5 out of 5 Stars
Would Recommend

Loan Officer: Steven Blakley

NMLS# 1541777

5 out of 5 Stars
Would Recommend

Loan Officer: Jess Vomund

NMLS# 979223

Start your journey today!

Let’s Go!

See all 126,788 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

More Reviews

See more Veterans United Home Loans reviews from across the web:

Send Your Feedback

We want to hear about your experience with Veterans United!

Now It’s Your Turn!

Join the ranks of these proud Veterans United Homeowners, and make your homebuying dreams a reality.

See if I’m Eligible!

Back to Top

Speak with a Home Loan Specialist today
Representatives Available 24/7 to Better Serve Troops Overseas
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.