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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

218,658

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
164,871
4
42,705
3
7,013
2
2,210
1
1,859

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Showing all 1,001 Air Force service member home purchase loan reviews from Illinois

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5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Loan Officer: Mitch Pearson

NMLS# 1407333

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Aimee Hall

NMLS# 361642

4 out of 5 Stars
Would Recommend

Loan Officer: Justine Farnen

NMLS# 1281956

5 out of 5 Stars
Would Recommend
Photo submission from Kevin D.

I had no surprises during the process. The team I worked with explained the process and timeline clearly and kept me informed. I have am very happy with the team that I worked with.

Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Would Recommend

I tried many other places but this Veterans United was so easy to deal with and talk to.

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend

Loan Officer: Zane Hildreth

NMLS# 1151139

4.5 out of 5 Stars
Would Recommend

Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Carver

NMLS# 1455590

5 out of 5 Stars
Would Recommend

Veterans United offers outstanding customer service with outstanding mortgage rates. We loved our experience from day one and felt the team had our best interest in mind. Their communication is open, caring and truthful. I can honestly say this is the best mortgage loan experience I’ve had.

Loan Officer: John Sullivan

NMLS# 1098699

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5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

We are so grateful to the team at Veteran's United. Every single person there was a pleasure to work with and we really felt that they were working to get us our home, regardless of the obstacle. We highly recommend them!

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend

This is my 2nd loan with VU and Kody Gilbow and his team have far exceeded my expectations. We would def recommend to our friends and family! The home of our dreams came up and it happened to be on a Holiday and we needed something done quickly to secure it and Kody took the time to make it happen super fast. I believe if he hadn't been so helpful that it might have gotten away from us and we had been looking at this location for over a year hoping it would come on the market! A+

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars
Would Recommend

The staff was extremely knowledgeable and guided me every step of the way. They are very helpful and responsive. This process was very easy and pleasant. I cant say enough good things about the team that worked with me.

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Loan Officer: Juliana Eckles

NMLS# 1126762

5 out of 5 Stars
Would Recommend

This was an easy process. Stress free process.

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Schuh

NMLS# 1638494

4.5 out of 5 Stars
Would Recommend

Loan Officer: Logan Kadolph

NMLS# 1726575

5 out of 5 Stars
Would Recommend

Everyone I dealt with at Veterans United did a wonderful job helping me get my first home!

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

Loan Officer : Jon Williams

NMLS# 1862561

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Join the ranks of our 200,000+ Proud Veteran Homeowners nationwide.

Check My Eligibility →

5 out of 5 Stars
Would Recommend

Working with Veterans United was an extremely positive experience. Everyone was so friendly and courteous. The process couldn't have gone smoother. I would definitely recommend using Veterans United. We closed in 45 days with no issues whatsoever. Thanks to the team!

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Nelson

NMLS# 896939

5 out of 5 Stars
Would Recommend

Everyone I worked with at Veterans United was incredible, and I am very grateful for all the time and dedication that went into make this purchase possible. Jerry, Taylor, Misty and Joe provided outstanding service. Thank you, I will never forget how you all worked as a team to bring the pain!
-Ian Shaw

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
Would Recommend

Loan Officer: Tony Stephenson

NMLS# 1542765

4 out of 5 Stars
Would Recommend

An overall good experience. Please ask questions and get clarification to make sure you are accurate with the things you think you understand. It could save you time and money.

Loan Officer: David Kitchen

NMLS# 1325613

5 out of 5 Stars
Would Recommend

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

Without a doubt Andrew Nelson was the deciding factor with me choosing VU. I did some extensive research prior to selecting a lender. Narrowed it down to three lenders based on my needs. For me it came down to two lenders (VU and Rocket). With all things being equal and only $100 separating the two lenders, Andrew just simply stood out ahead of the others. His prompt responses, knowledgeable answers and personable mannerism won my wife and I over. From start to finish Andrew was a man of his word. Even when the other lender told us we would be about 45 days to close, Andrew ask that we let him go to work and get his team to work. Never promised he would get it done in 45 days but assured me, if I responded to their request promptly, he would get it sooner than later. Thou our amazement, we closed in astounding 3 1/2 weeks of putting in an offer. Andrew you are the man. Thank you sir.

Loan Officer: Andrew Nelson

NMLS# 1483177

3.5 out of 5 Stars
Would Recommend

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend

Loan Officer: Collin Ward

NMLS# 1520164

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See all 218,658 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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