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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

383,534

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 5,154 Army service member reviews from Illinois

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5 out of 5 Stars
Would Recommend
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

5 out of 5 Stars
Would Recommend

Just great all around!!

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend
headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
Would Recommend
Photo submission from Rico R.

We were in dire straights, our home had mold and I am disabled from Iraq. We turned to an internet search and we found Veteran's United. We went from a hotel to air bnb, but the team was there with us throughout the wait. Their kind words kept me sane, and my mind at ease. They never said we can't or anything negative to us. Sometimes I thought they were Superheroes. I will sing their praises, and HIGHLY RECOMMEND them to all my Veteran friends, and once again for me and my wife Katrina, and daughter Peyton thanks for our GREAT home and new lease on life. SSG(R) Rico Rawls

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
Would Recommend

Thanks for getting it done so quick!

headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
Would Recommend
headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars
Would Recommend
headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

We were very happy with VU and would recommend them to anyone.

headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
Would Recommend
headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend

Melissa Quinones was outstanding and also deserves a mentioned, she was very professional and played an important role in ensuring our closing went smoothly.The only request from me to the team would be, that if there is a holiday on the weekend prior to closing, and the closing falls on the following Monday, that the client (buyer) be notified on who is and who is not available to answer questions regarding any questions that could affect the closing.

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

4 out of 5 Stars
Would Recommend

Excellent team and was very helpful! They made it a great experience!

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend
Photo submission from Teza S.

Mr. Dapkus's team consists of very helpful and hardworking loan specialists, namely Lindsay Doty, Jessica Erb, and Kyle McCune. I hope to have these individuals work with me in the future.

headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Everyone that we spoke to and worked with during this process was incredibly helpful, kind and patient with us. Thank you all!

headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend
headshot image of Michael Kane

Loan Officer: Michael Kane

NMLS# 2295187

5 out of 5 Stars
Would Recommend

This was a long process but the team followed through and made sure to assist me with my home buying process. I say my family and I are truly thankful for their help. Also love the cups, coasters, and cutting board provided!

headshot image of Jon Deal

Loan Officer: Jon Deal

NMLS# 1665569

5 out of 5 Stars
Would Recommend
headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars
Would Recommend

I can’t tank enough to all who where involved in this process, your hard work and commitment made my home buying experience a lot more easy than I imagined. Thank you everyone!

headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
Would Recommend

Thanks to everyone for all of their support

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend
headshot image of Mitch Pearson

Loan Officer: Mitch Pearson

NMLS# 1407333

5 out of 5 Stars
Would Recommend

Chase and Emily did a wonderful job communicating with us and ensuring we understood the process the entire time. Even when I asked 100 questions and still didn’t understand, Chase never lost patience and laughed with me as he tried to explain our options. 11/10 recommend Veterans United and their staff. I was a little worried with an entirely online bank/loan provider but they were always available even more so than a traditional bank.

headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

0.5 out of 5 Stars

Response from Veterans United

Hi Floyd, thank you for taking the time to complete our survey. Based on your rating, it appears we might have room to improve. We do not want to make assumptions; therefore, we invite you to connect with a member of our Client Advocate team. When we know better we can do better.

5 out of 5 Stars
Would Recommend
Photo submission from Curtis B.

You will not have any regrets. Constant contact from start to finish. Highly highly highly recommend

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend

This is the first time that I ever purchased a home, not knowing what to do or how or where to start. I reached out to Veterens United Home Loans. I was immediately connected with Andy Moe and his team. Andy provided me with all the information that I needed to start my loan, Afterward he introduced me to his team and together they mad my whole experience of buy a home a very pleasant one. I would recommend any military veteren looking to buy a home to Andy Moe and his team.

headshot image of Andrew Moe

Loan Officer: Andrew Moe

NMLS# 34810

5 out of 5 Stars
Would Recommend

As a first time home owner, they made the process easy, and kept me informed.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

My team was outstanding from the realtor to the concierge to Jeremy to Caitlin all you guys are great keep up the good work and I hope when I find somebody to send to you guys this team be together cuz you guys work amazing together

headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

More Reviews

See all 383,534 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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