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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

116,045

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
99,583
4
12,983
3
1,944
2
870
1
665

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Showing all 1,416 Army service member home purchase loan reviews from Illinois

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5 out of 5 Stars
Would Recommend

Will definitely use veterans United again should we buy again.

Loan Officer: Kath Athanassiou

NMLS# 842626

4 out of 5 Stars
Would Recommend

Very good and prompt about any issues you may have concerning home purchasing.

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

Very user-friendly website

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

Jake and his team made my home buying a breeze. Couldn't be happier.

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend
Photo submission from Alan W.

Misty Spain and Ross Pierson was excellent with guiding me through the Home Buying, Loan, and Closing process. They was great to work with!

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

The whole team made it so easy

Loan Officer: Ross Pierson

NMLS# 120837

4.5 out of 5 Stars
Would Recommend

Loan Officer: Michael Ward

NMLS# 1698429

5 out of 5 Stars
Would Recommend

It was a very easy and relatively quick process. Alot smoother than I thought it would be. I was extremely happy with everything. They kept me informed and I felt like they actually cared about helping me and my family get the home we wanted.

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

The entire Veterans United family is amazing and easy to work with. They all know their jobs very well.

Loan Officer: Zach Kieffer

NMLS# 1025330

4.5 out of 5 Stars
Would Recommend

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars
Would Recommend

Everyone we spoke with at VU was friendly, open to questions, and extremely knowledgeable. VU really took a lot of the stress out of buying our first home, and we couldn't be more pleased!

Loan Officer: Jess Vomund

NMLS# 979223

5 out of 5 Stars
Would Recommend

My experience was excellent you guys did a top-notch job the the whole experience was seamless stress free and the guys that I work with were excellent I would definitely recommend you guys to all my friends and family.

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

Travis ward and Austin Burton made this experience so positive. I could not thank them enough for everything they did. It’s the little things that made a world of a difference.

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend
Photo submission from Zachary S.

Veterans United was very helpful. We stayed in contact and helped each other as much as we could from start to finish. Our first home buying process went smoothly and worked out very well for our family!

Loan Officer: Jon McCarty

NMLS# 35060

4 out of 5 Stars
Would Recommend

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
Would Recommend

Loan Officer: Samantha Walker

NMLS# 1122751

5 out of 5 Stars
Would Recommend

Loan Officer: Carma Bittle

NMLS# 1366915

4.5 out of 5 Stars
Would Recommend

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Loan Officer: Sara Hribik

NMLS# 1287837

4 out of 5 Stars
Would Recommend

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
Would Recommend

Loan Officer: Jon Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
Would Recommend

We liked that we had a whole team to help us along the process. We hand multiple people to contact throughout the process and help each step of the way! We love Veterans United for helping us make our dream come true with an amazing house!

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

Responses to all my questions were so quick and helpful!

Loan Officer: Mary Jacobi

NMLS# 840760

5 out of 5 Stars
Would Recommend

Both Daniel and Becca provided outstanding professional service through out the process. Even when the process became frustrating for me, they maintained their professionalism.

Loan Officer: Daniel Burke-Aguero

NMLS# 1493951

5 out of 5 Stars
Would Recommend

Everyone i worked with were great. Amazing experience on my first time home purchase.

Loan Officer: Jeremy Carver

NMLS# 1455590

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

3.5 out of 5 Stars
Would Recommend

There were times when things became very stressful, unforturnately you could not ever call the transaction coordinator. I do not understand why you are given a phone number, but when you call the voice mail states the person does not take any calls. email worked however.

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Sadich

NMLS# 393144

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See all 116,045 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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