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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

218,346

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
164,625
4
42,651
3
7,007
2
2,205
1
1,858

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Showing all 576 Marine Corps service member home purchase loan reviews from Indiana

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5 out of 5 Stars
Would Recommend

Loan Officer: Amber Brown

NMLS# 1137822

4.5 out of 5 Stars
Would Recommend

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Salter

NMLS# 1731461

2 out of 5 Stars

Loan Officer: Tyler Kettle

NMLS# 1693581

5 out of 5 Stars
Would Recommend
Photo submission from Floyd B.

Applying for and receiving a home loan approval with Veterans United is a most gratifying experience. I suggest to any veteran who is thinking about buying a home, for your own piece of mind you had better think very strongly about getting onboard with Veterans United.

Loan Officer: Casey Martin

NMLS# 376814

4.5 out of 5 Stars
Would Recommend

Can’t go wrong.

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
Would Recommend

Loan Officer: Samuel Yoo

NMLS# 149705

4 out of 5 Stars
Would Recommend

Loan Officer: Michael Stalling

NMLS# 1105433

5 out of 5 Stars
Would Recommend

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Deleeuw

NMLS# 860610

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5 out of 5 Stars
Would Recommend

Loan Officer: Scott Beasley

NMLS# 1249858

4.5 out of 5 Stars
Would Recommend

Loan Officer: Meghan Buchert

NMLS# 710485

5 out of 5 Stars
Would Recommend

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars
Would Recommend

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

Pat did amazing and was very attentive and took very good care of us in every way. We will be in contact with him for any other loan needs for sure.

Loan Officer: Patrick Dowd

NMLS# 1891349

5 out of 5 Stars
Would Recommend

Loan Officer: Presley Vaughan

NMLS# 1122896

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

Loan Officer: David Llewellyn

NMLS# 933895

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend

Tim Wueat is SUPER knowledgeable when it comes to the loan process. He also has a sense of humor. His experience really helped us to understand the loan process, which in turn boosted our confidence in VU. Finally, he and his team (Natalie and Jacob) did a very good job communicating via email and telephone. Thank you ALL of you! I’ll be calling you on the next go around.

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend

Loan Officer: Zach Schmitt

NMLS# 1779174

4 out of 5 Stars
Would Recommend

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend

Veterans United was the best home buying experience I’ve ever had. They were like family, seems that everyone who works for them has your best interest in mind. They made me feel that My military service was appreciated. This was the first class service the entire journey.

Loan Officer: Kevin McMillen

NMLS# 221266

1 out of 5 Stars

Veterans United even had some other employee contact me to tell me which utility companies service my new address and were completely wrong on two of them and only gave me 3 of the 6 options on another (The 3 worst options I might add). When I contacted the employee that gave me this bad info I structured my e-mail to help him get better and to make sure other customers get better info. I got no response at all. Thanks Anthony Oetting!I've been in Customer Service my whole adult life. I pride myself on how much I care about the people I serve. I only felt that level of care from Katie Colden (Agent) and Chrystal Franks (Client Advocate).I strongly recommend you manage everyone that plugs into an application and interfaces with your customers to make sure expectations are being met. Terry Schoonover was doing a bad job and I even brought it to his bosses attention. His boss didn't care.

Response from Veterans United

Brian, thank you for taking the time out of your day to share this information. It is our goal to provide consistent and personable communication through a dedicated Loan Specialist. We would like to learn more about your experience. A member of our Client Advocate team is available for your to assist in continuously improving our service.

5 out of 5 Stars
Would Recommend

This is by far the best loan company I have ever worked with! So quick and everyone went above and beyond to help us! And everyone we spoke to was courteous and respectful. Do not hesitate to give them a call!

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend

I couldn’t be happier with how everything went down!

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend

Loan Officer: Lee Sattler

NMLS# 834004

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