They have a team help you so that someone who understands and is knowledgeable on your case is always available.
We cannot thank the team enough. For a decision as big as buying your first home, the last thing you need is doubt. Veterans United, particularly Dave's team, ensured that what we wanted, in our hearts, was to buy this first home. It was, and they made our dream happen. Veterans United is lucky to have a team like Dave's team. They clearly worked with a set of values that worked for the good of the client, and to do that for another person, is beyond the normal job description.
Thank you to all involved, because of the hard work of Dave's team, our dream came true.
From start to finish the team made this big process very simple and took away all the stress.
Jumping though to many hoops. Last min. BS items, no commucation till the min. To many closing dates not keep.
Response from Veterans United
Kenneth, we value your feedback. A member of our Client Advocate team has attempted to reach you and we invite you to connect with us further. Discussing your experience and learning how we might look to improve is part of our commitment to provide outstanding customer service.
Jeremy Carver was very helpful in every step of the process. He kept me up to date on what needed done and explained things to me as needed. I am a first time homebuyer so this was a little nerve wracking. He made it a very smooth process!
Veterans United did an amazing job they were always in contact with me if I needed something they would always answer my questions.
Everything was so amazing! Questions are answered promptly and the process is very easy to understand. The only snag I had was getting the alternate pay line information to them and Ms. Guerra was very helpful and patient in that. Ms. Nicole was also amazing and very helpful.
I appreciate your caring for veterans
This is by far the best mortgage experience I have ever had on the past 40 years of buying houses.