The team members ,many times, had problems understanding the paperwork sent to them by the bank. Seems they didn't believe what we told them--even though it proved to be the way it was. That took a long time on our loan time. We bought discount points and because of their slowness, they had to "re-lock" our rates many times, which upped the points. They had to recheck our credit scores because of being so slow to complete the loan--it lower our score and they raised the discount points by 1%. I sent them my credit statements to be paid off and they couldn't even read the payment address on the statements and asked me to send them the addresses. Waste of time, again.
I have closed on several homes in my life and this was the smoothest.
The rapid and accurate work of the team was great and got us in our house quickly.
I loved my experience with Veterans united. Every step was explained to me and every question was answered. I had a great team.
Chris Holdman was the best!He was friemdly, professional, great communicator and I would HIGHLY recommend him.I had a wonderful experience with all the people at Veterans Home Loans.
Very fast and Blake was very easy to work with.
From start to finish the team that helped me was absolutely perfect. I was under a major time crunch and the team was able to make it happen in a very short amount of time. I really enjoyed working with Daren and his team. Good Job
Customer service was excellent
VU made my experience worry free. They walked me through my purchase and made it quite easy from application to closing. Well done.
Veterans provided excellent and professional service while going through all phases of the loan process including any and all questions concerning the loan process.
I felt like these folks were invested in a successful outcome from the beginning. They maintained contact throughout the process.
Very pleased with the people and their efforts.
It was an great and awesome pleasure working with Colin Grote's team. He and his team were highly professional and knowledgeable throughout our entire home loan and home buying experience. I would definitely recommend Veterans United Home Loans to any and all of my former veteran comrads.
I've bought four other houses in my life and I never had near the amount of redundent paperwork I had with your company. I'd never use you again. Sorry I'm known as a outspoken guy.