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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

176,016

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
130,522
4
36,099
3
5,989
2
1,843
1
1,563

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Showing all 275 Marine Corps service member reviews from Kentucky

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5 out of 5 Stars
Would Recommend

Senior Production Lead: David Munns

NMLS# 859838

5 out of 5 Stars
Would Recommend

Loan Officer: Danny Freeman

NMLS# 1721091

5 out of 5 Stars
Would Recommend

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Loan Officer: Hayden Grant

NMLS# 1028340

5 out of 5 Stars
Would Recommend

ALL of the folks we dealt with on the team at Veterans United were amazingly caring and just plain WONDERFUL! WE WERE SO FORTUNATE to find our new cozy little home through the indefatigable efforts of all of the incredible people who helped us and were there for us all the way! Thank you SO much and God Bless!

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
Would Recommend
Photo submission from Dennis H.

Veterans United is a very awesome company my team that worked with kept me informed stayed on top and kept me on track through the whole process.Go team patty and Katie thank you all for everything and all of your help.

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Best experience ever

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend

It coukd have been more stressful. But Eric ensured me thru outvand kept me informed.

Loan Officer: Eric Soete

NMLS# 951466

5 out of 5 Stars
Would Recommend

You all are fantastic & so respectful to deal with.

Loan Officer: Janeanne Stephens

NMLS# 149718

4.5 out of 5 Stars
Would Recommend

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

4.5 out of 5 Stars
Would Recommend

Loan Officer: Andrew Moe

NMLS# 34810

5 out of 5 Stars
Would Recommend

Loan Officer: Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend

This was so much simpler than we expected. My wife and I began this journey in 2018 with a different lender and it was so confusing that we gave up. Veterans United made the process so straight forward and simple that we couldn't fail.Celina and her team (Dustin and Jason) were excellent communicators. They reached out immediately after my request for pre-approval. Between the phone calls, texts, emails, and online updates, We felt like we had full control of this wonderful journey.
The entire team was very friendly and professional. I'm certain they have been through this process with dozens, maybe hundreds of potential buyers, but they made us feel like it was a very personal journey for them also.As a personal touch, they even sent personalized gifts as we reached mile markers in the processIf you are Veteran and have been putting off buying a home because you aren't certain where to start. Start here and they will take you the rest of the way.Thank you Veterans United for helping us find our path to home ownership!

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
Would Recommend
Photo submission from Donna S.

My Veterans United team was very professional and thoroughly answered any questions we had. I never felt out of control or surprised during the process because of my team kept me updated and the website was easy to use. I highly recommend to anyone!

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
Would Recommend

Loan Officer: David Kitchen

NMLS# 1325613

5 out of 5 Stars
Would Recommend

Loan Officer: Sam Carmack

NMLS# 1524886

5 out of 5 Stars
Would Recommend

Veterans United is incredibly personable while also being completely professional. You get the feeling that you are their most valued customer, and not just another dollar sign. We highly recommend them!

Loan Officer: Jennifer Heishman

NMLS# 1407373

5 out of 5 Stars
Would Recommend

Everyone was helpful and knowledgable. All went smoothly.

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Ted, Crystaline and Michael was amazing people to work with. Most the time the home buying process can be a long gruesome, tiring and just down right unpleasant experience but they weathered the storm with me with only minor stress added to my everyday life. They answered any and every single question I had in a timely manner, which allowed me to be properly informed with each phase of the process. This was my first home buying experience and they ensured it was a smooth process. Lastly, I understood everything that was going on, and why every document submitted was needed, because of there thorough explanations. Thank you guys so much!!

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

We have used Veterans United for 2 VA loans now and have always been treated honestly and with great respect. We never were left in the dark wondering what was going on or what we needed to do next. Great company and awesome people working there.

Sr. Production Lead: Dave Munns

NMLS# 859838

5 out of 5 Stars
Would Recommend

Loan Officer: Hayden Grant

NMLS# 1028340

3.5 out of 5 Stars
Would Recommend

Loan Officer: Donald Webber

NMLS# 892467

2 out of 5 Stars
Would Recommend

Craig was ultimately able too get it done. Due too the many unusual circumstances of my situation it was a major undertaking. But he showed persistence and he got it done.

Response from Veterans United

Hi Edward, receiving feedback and taking a closer look at our service is one of our top priorities. We want to thank you for sharing this information, and we are happy that your process concluded successfully. It is clear from your overall rating that we may have been able to better handle things, and we are available to discuss your experience in greater detail.

5 out of 5 Stars
Would Recommend

Loan Officer: Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

He was very prompt with answering all my questions and returned my phone calls even when I did not leave a message. Great guy and would have him on my team any day.

Loan Officer: Ryan Williams

NMLS# 1718322

5 out of 5 Stars
Would Recommend

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Underwood

NMLS# 398146

5 out of 5 Stars
Would Recommend

Branch Manager: Renee Young

NMLS# 546173

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See all 176,016 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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