Andy, helped me in this process so much. Its intimidating as a new home buyer!
Simple to utilize the documents portal and my loan officer was always very helpful in answering questions. I am very happy with the loan terms as well. The one thing I didn't care for was the estimate and several versions of the final closing cost where wildly different from each other and the hard copy I received by mail was an original version of the loan estimate (far from the agreed upon terms). Anyway, I am still very happy with the outcome.
We received such personal attention every step of the way. We have moved many times and had many home loans and I can honestly say that working with Daniel and his team was like working with friends. They gave us such personal attention. Half way through the process we received a gift in the mail. It was such a pleasant surprise. After moving in and the process was all over we received another gift in the mail. It was so unexpected. I continue to get e-mails to assist me with setting up automatic withdrawal and keep up on line with my account. Veterans United takes a very long tedious process and actually makes it a pleasant experience.
Staff was very helpful a made the stress of home buying almost none Existing
Veterans United has been absolutely awesome!
Working with Veterans United as been the best experience because they believed in me. Everyone else tried to make me settled when I knew there was someone who would point me in the right direction and that so happened to be Veterans United. Thanks to the team that helped me knocked down my goal for my princesses and I. Bravo Zulu to Veterans United.
A very long stressful drawn out process. Never had an issue with a VA lender before and I’ve had 3 other homes.
Response from Veterans United
Thank you for sharing your opinion Shannon. We're sorry to hear we didn't provide the best VA home purchase experience compared to your other purchases. Each purchase is unique, but we strive to remove as much stress as possible regardless of the situation. Our Client Advocate team would like to know more about the details that led you to feel this way. Please contact our Client Advocate to help us improve our service for you and all Veterans.
I assure you this. If the loan officer asks for anything, get it whatever it is. The faster I worked the faster things got done if you drag your feet you will be only holding yourself up.
100% recommend, they made the process easy. Can't say enough how grateful I am for Rob his team and Veterans United.
Thank you for all of your help in the past two months!
Being a first time home buyer, I didn't know what to expect and I was quite clueless about the process. Veterans United has tons of information available to walk you through each step. The coolest thing was that my team did all the work, all I had to do was supply the information quickly. I don't think I would be sitting in my new home had it not been for Veterans United! If you're not quite sure whether this is a good choice...I'm telling you, it is! It's an easy process when Veterans United has your back and making things happen! Thanks y'all, I love my new home!!!
I would recommend Veterans United to my friends and family. You get a team that works to get your loan approved and they guide you through the whole process making it a pleasant experience.
They got the job done.
My whole experience was fast and easy.I am 51 and this was my first home purchase.Veterans United my wife and I are greatful and happy with your support.
Between Dawn Plank and Mike Harrison they took care of all my needs and kept very good communication to take care of everything that was needed for me to get my first home. This was honestly one of the best experiences I ever had.