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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

126,642

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
108,880
4
14,025
3
2,071
2
948
1
718

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Showing all 168 Marine Corps service member reviews from Louisiana

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0.5 out of 5 Stars

Uncoordinated , sign several documents that were the same thing they just couldn't get it right. Never communicated with me going threw the whole process would email and leave voice mails and get no response all both tyler and Derek werent on same page Derek was 100 times better with the information i did gey tyler basically didnt do anything at all over all horrible experience will never use again and this was my 4th time using veterans united

Response from Veterans United

Thank you for your feedback Christopher. I understand you were able to speak to a member of our Client Advocate team and they were able to assist you in getting your concerns met. We are happy to hear that Derek was able to provide answers to the questions you had. We will take this information to make sure other Veterans do not run in to similar issues. If there is anything else you need in the future please let us know.

5 out of 5 Stars
Would Recommend

Our home buying experience was exceptional. They made sure it was as painless as possible and made it very easy to work with. Would not change a thing!

Loan Officer: Ashley Cook

NMLS# 1106948

5 out of 5 Stars
Would Recommend

Loan Officer: Ian Reed

NMLS# 1289062

4.5 out of 5 Stars
Would Recommend

Not United’s fault, but too much duplication in data needed.

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
Would Recommend

Loan Officer: Dylan Morgret

NMLS# 1493964

5 out of 5 Stars
Would Recommend
Deven R

This was our first time buying a home, and of course, using the VA loan. We worked with Morgunn during the process and it was most definitely the best first time home buying experience I think anyone could have had. From the moment she got in touch with my wife and I she made everything super easy for us! She was always so friendly to talk to, and went above and beyond to get things done quick! She was able to answer any questions we had and made this, what could have been a long hard process, fast and a piece of cake! I know you always hear about bad experiences, but you best believe my wife and I will be talking very highly about this!

Loan Officer: Morgunn Skipworth

NMLS# 1127375

5 out of 5 Stars
Would Recommend

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend

It was outstanding. Top notch people.

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend

Garrett has always been so helpful. Also Allison Pharr . Very professional and courteous making purchasing a home easier then buying a car . Thank you to all sincerely . The Marine

Loan Officer: Garrett Holzum

NMLS# 1104071

5 out of 5 Stars
Would Recommend

It was a great experience from start to finish...they handled everything from getting us prequalified, a loan officer and agent that all worked together to get us in a home by the end of the month. We are very pleased. Thank you Veterans United Home Loans.

Loan Officer: Taylor Barton

NMLS# 1563779

3 out of 5 Stars
Would Recommend

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

Very helpful! Team went above and beyond to get everything finished in time to close. Communication was awesome and DocuSign was super easy.

Loan Officer: Christina Gardiner

NMLS# 1450509

4.5 out of 5 Stars
Would Recommend

The my veterans united page is very user friendly and easy to upload documents. Only thing I would add is a countdown clock or calendar on the home page showing when all documents need to be submitted with due dates in order to close on your desired date.

Loan Officer: Max Carratura

NMLS# 388818

4 out of 5 Stars
Would Recommend

Loan Officer: Garrett Holzum

NMLS# 1104071

5 out of 5 Stars
Would Recommend

Loan Officer: Ashley Khederian

NMLS# 1018475

4.5 out of 5 Stars
Would Recommend

Wonderful, polite, knowledgeable, prompt and professions.

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Would Recommend

the entire process was easy and painless.

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

I just like to think every one who led me and my daughter through this adventure with professional service and care, Thanks again

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend

Hayden and Kayla were exceptional from beginning to end. Any questions we had were answered promptly and expertly.

Loan Officer: Hayden Grant

NMLS# 1028340

5 out of 5 Stars
Would Recommend

I greatly appreciated the time and patients they took in helping me find the perfect house. Thank you.

Loan Officer: Doug Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

We can’t say enough about our team that helped us. Wonderful!

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

Loan Officer: Garrett Holzum

NMLS# 1104071

4.5 out of 5 Stars
Would Recommend

Loan Officer: Dylan Morgret

NMLS# 1493964

5 out of 5 Stars
Would Recommend

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars
Would Recommend
Photo submission from Edward L.

My experience was an easy process and very stress free.

Loan Officer: Eric Soete

NMLS# 951466

5 out of 5 Stars
Would Recommend

Loan Officer: Sam Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

Loan Officer: Andy Strubel

NMLS# 996805

4 out of 5 Stars
Would Recommend

Loan Officer: Michael Ellis

NMLS# 1441197

5 out of 5 Stars
Would Recommend

Loan Officer: Mary Jacobi

NMLS# 840760

5 out of 5 Stars
Would Recommend

Contact Stewart Waters!

Loan Officer: Stuart Timmerman Waters

NMLS# 1085398

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See all 126,642 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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