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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

175,986

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
130,500
4
36,092
3
5,989
2
1,843
1
1,562

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Showing all 301 Marine Corps service member reviews from Massachusetts

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5 out of 5 Stars
Would Recommend

My experience was way beyond great it was outstanding Mark and Shawn were great and I wish to thank them both

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
Would Recommend

This was my second time working with Jeff and I felt confident working with him as my loan officer. Jeff knows all of the ins and outs of VA loans, as well as the process that goes along with securing them. He worked very well with my broker and my attorney, and I would highly recommend him to anyone who is interested in VA mortgage.

Loan Officer: Jeff Magsamen

NMLS# 50787

3.5 out of 5 Stars
Would Recommend

Loan Officer: Steven Staszcuk

NMLS# 42811

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend
Michael Labo

I would highly recommend Veterans United to every and any veteran I know or come across. They really care about you and will do everything they can to help you get the home of your dreams. Chris was outstanding. He was helpful and made this process much easier than expected.

Loan Officer: Chris Shoemaker

NMLS# 1313759

5 out of 5 Stars
Would Recommend

Loan Officer: Brad Strubel

NMLS# 1392166

4.5 out of 5 Stars
Would Recommend

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend

I was lucky enough to work with Michael Helton. He kept me informed at all times and made the refinance a breeze. Outstanding service! Thanks to all.

Loan Officer: Michael Helton

NMLS# 1493035

5 out of 5 Stars
Would Recommend

I would highly recommend going through veterans united I will definitely be using them if I ever buy another home.

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend

Loan Officer: Donald Webber

NMLS# 892467

3.5 out of 5 Stars
Would Recommend

Loan Officer: Patrick Richardson

NMLS# 1154233

5 out of 5 Stars
Would Recommend

Loan Officer: Ashleigh Quinn

NMLS# 342058

5 out of 5 Stars
Would Recommend

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend

Veterans United did an outstanding job. I’m in a beautiful new home after years of thinking buying a house was “too hard”. It’s really not. The guys and gals did such a great job making it seamless. And as an unexpected bonus: I keep getting complimented on my interest rate.

Loan Officer: Andy McCarthy

NMLS# 1862558

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Hermann

NMLS# 128481

2.5 out of 5 Stars
Would Recommend

In the beginning of the process they where great to work with but i felt as time when by it was harder to get ahold of them to get answers to questions i had about everything that was going on.

Response from Veterans United

Thank you for pointing out an area we can focus to improve Derek. We hope you enjoy many years to come in your new home.

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Aaron Madrid and his team were great throughout the entire loan process. They were prompt, professional and answered any questions that I had with great care and concern. It was truly a team effort. I give Aaron Madrid and Veterans United the highest recommendation possible!Thank you again!Howard

Loan Officer: Aaron Madrid

NMLS# 1161632

4.5 out of 5 Stars
Would Recommend

Loan Officer: Joe Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

Veterans United provided a great experience during the homebuying process.

Loan Officer: Andy Strubel

NMLS# 996805

3.5 out of 5 Stars
Would Recommend

John was great to work with but I had to rate VU as a 7 because we had a lot of issues along the way. I do not think any of the issues were John's fault. Some may have just been the process altogether. The most frustrating part was having our closing date and time get pushed back multiple times. ALso our funds did not come in by the promised day. Moving forward, I think VU should be more cautious about closing dates and times and when/how funds are dispersed because this caused us a great deal of issues.

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
Would Recommend

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

Loan Officer: Derek Russell

NMLS# 310095

4 out of 5 Stars
Would Recommend

Loan Officer: Bill Musick

NMLS# 820645

4.5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend

Good experience

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

Outstanding service, professional at the highest level.

Loan Officer: Bill Musick

NMLS# 820645

4.5 out of 5 Stars
Would Recommend

Loan Officer: Harris Giger

NMLS# 943094

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See all 175,986 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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