My experience was way beyond great it was outstanding Mark and Shawn were great and I wish to thank them both
This was my second time working with Jeff and I felt confident working with him as my loan officer. Jeff knows all of the ins and outs of VA loans, as well as the process that goes along with securing them. He worked very well with my broker and my attorney, and I would highly recommend him to anyone who is interested in VA mortgage.
I was lucky enough to work with Michael Helton. He kept me informed at all times and made the refinance a breeze. Outstanding service! Thanks to all.
I would highly recommend going through veterans united I will definitely be using them if I ever buy another home.
Veterans United did an outstanding job. I’m in a beautiful new home after years of thinking buying a house was “too hard”. It’s really not. The guys and gals did such a great job making it seamless. And as an unexpected bonus: I keep getting complimented on my interest rate.
In the beginning of the process they where great to work with but i felt as time when by it was harder to get ahold of them to get answers to questions i had about everything that was going on.
Response from Veterans United
Thank you for pointing out an area we can focus to improve Derek. We hope you enjoy many years to come in your new home.
Aaron Madrid and his team were great throughout the entire loan process. They were prompt, professional and answered any questions that I had with great care and concern. It was truly a team effort. I give Aaron Madrid and Veterans United the highest recommendation possible!Thank you again!Howard
Veterans United provided a great experience during the homebuying process.
John was great to work with but I had to rate VU as a 7 because we had a lot of issues along the way. I do not think any of the issues were John's fault. Some may have just been the process altogether. The most frustrating part was having our closing date and time get pushed back multiple times. ALso our funds did not come in by the promised day. Moving forward, I think VU should be more cautious about closing dates and times and when/how funds are dispersed because this caused us a great deal of issues.
Outstanding service, professional at the highest level.