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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

382,000

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 2,720 Army service member reviews from Maryland

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5 out of 5 Stars
Would Recommend

I have nothing negative to saw about anyone the hole veterans united team was outstanding they are super interpersonal caring and patient and so much more Kelly absolutely phenomenal!!!!! I was in a rough stage in my life living out of my car and couch to couch and everyone during those process made me feel like I mattered and did everything in their power to get me where I needed to be and they did and that is a debt I can never repay I am overwhelmed with joy and just having met these people gives me hope for humanity thank you thank you thank you

headshot image of Evan Carmichael

Loan Officer: Evan Carmichael

NMLS# 2042445

4 out of 5 Stars
Would Recommend

My experience was very frustrating and I wanted to just give up in the process. I felt very scrutinized and violated. It’s one thing to check and verify, but that process was ridiculous. I’ve heard better stories from people who previously went through Veterans United and it only took maybe two weeks and they were approved, and their credit was 10 times worse than mine. I just didn’t have a great experience all the way around. Ben Williams was great, he kept me informed about everything, but the underwriters were going back and forth and I just think they could have done a better job at getting things up front and stop with the back and forth. I get the process, but it doesn’t have to be this difficult. It just wasn’t the best experience and I don’t know if all that was necessary. Anyway, I will get off my soap box. As veterans, we always try to help our families and friends, and recommend great services and products, but the way this process is, it makes you wonder if it’s really worth it.

headshot image of Ben Williams

Loan Officer: Ben Williams

NMLS# 1626418

5 out of 5 Stars
Would Recommend

Very easy to work with. Very helpful the entire process.

headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
Would Recommend

Thank you for holding my hand through this process! You guys have made my dreams come true! As a single mother with twin daughters nothing gave me more pride than for them to see me preserving and changing our lives for the better with home ownership! I am very grateful for the entire team! Nathan and Rachel truly are my angels.,

headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars
Would Recommend

The staff were outstanding

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend
Photo submission from Edward S.

From opening bid to closing in 23 days. That speaks for itself.

headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
Would Recommend

Everyone at VU was great along the way but I need to give a huge and special shoutout to Stephanie Hoffman. Stephanie did not flinch with any questions comments or concerns. She was extremely knowledgeable on the entire process and was available near 24/7 to help even while dealing with other customers and her own personal life. At no point was I ever in the dark on any of the process and this was definitely due to Stephanie and the care she provided.

headshot image of Wendy Pulliam

Loan Officer: Wendy Pulliam

NMLS# 1200036

5 out of 5 Stars
Would Recommend

What a great team I had . They was a great teamwork helping me find best house for me

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

I don’t know what to say. Ever since I got home from the war I’ve just been looking for a place to settle down and put my roots in. I’ll forever be grateful to the VU team for making that dream become a reality.Team work makes the dream work!

headshot image of Toby Clifton

Loan Officer: Toby Clifton

NMLS# 1996257

5 out of 5 Stars
Would Recommend

My home purchase was one from the nightmare book. The seller did not provide the required documents in a timely manner while lying about the status of items identified during the inspection. The seller's agent was less cared less as long as it didn't impact his commission.Greg was on the phone with the real-estate agent and the sellers more than I want to think about removing roadblock after roadblock caused by the seller; their only concern was selling the contents of the house and getting all the money they could from anything associated with this sale.
When a seller is a proven Lier, it is difficult to weed through the paperwork they provide and ensure the necessary repairs are done by reputable vendors. Gregs and his team took the time to identify the documents of lies provided by the seller and insist the seller do the right thing and have necessary repairs was done professionals not a buddy willing to provide receipts typed 8 1/2 x 11 piece of white paper. They worked above and way beyond the level of excellence anyone could have expected.I have purchased 7 homes and have used this team on two purchases along with multiple refinancings Greg and his team went way and above the extra mile to get me to closing.The team is the reason I was able to purchase my dream home. I cannot say enough great things. Please if anyone has any questions, they can reach out to me, I will tell them how great it is to work with this extreme level of professionalism.

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend

My experience with Veterans United was outstanding. They answered my questions and keep me up to date on the whole process. I would recommend them to everyone.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

The whole team was great, answered questions for me before I even knew I had one. Most of all they made sure I was comfortable and informed, which shows they really care about their clients.

headshot image of Mystle Schellhorn

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
Would Recommend
headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend

Thank you for your time and assistance absolutely amazing service.

headshot image of CJ Bommarito

Loan Officer: CJ Bommarito

NMLS# 1995169

5 out of 5 Stars
Would Recommend
Photo submission from Eric L.

Easiest home buying experience ever! Veteran’s United was so easy to work with! They made the home buying process easy and enjoyable!

headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
Would Recommend

"Veterans United exceeded my expectations in every way! Their expertise, professionalism, and commitment to serving veterans like me made the homebuying process seamless and stress-free. From start to finish, they were with me every step of the way, ensuring I got the best loan options and support. I can't thank them enough for helping me achieve the American Dream. 5 stars and a heartfelt salute to Veterans United!"

headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

4.5 out of 5 Stars
Would Recommend
headshot image of Amy Haines

Loan Officer: Amy Haines

NMLS# 2172313

4.5 out of 5 Stars
Would Recommend

Overall the whole team did a outstanding job in which allowed us to close in a very short period of time.

headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

4.5 out of 5 Stars
Would Recommend
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Would Recommend
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

I appreciate everything that Veterans United Home Loans did for me. Seth’s team kept me informed through the whole process and worked very hard for me.

headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

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5 out of 5 Stars
Would Recommend
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend
headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
Would Recommend

Lance and Brandon made the process so simple for us. Lance contacted us to let us know they could lower our interest rate and they got it done, quickly and with minimal effort on our part needed. We highly recommend this team!

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars
Would Recommend
Photo submission from Robert T.

Veterans United put me in my first home, They really work to put you in a home that you deserve, And they work to get you in position to purchase that home. Thank you Veterans United. My loan officers Allen Johnning and Brittany Christian really made this process run smooth by staying in constant communication with myself and my wife, they answered questions that we had and were attentive to our concerns, Thank you Veterans United.

headshot image of Allen Johanning

Loan Officer: Allen Johanning

NMLS# 2086193

5 out of 5 Stars
Would Recommend
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
Would Recommend
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

Greg is hands down the biggest support for our family outside of our family. He’s there at any time of day or night that we need. He has been willing to step in and say hey this is what’s going on, this is how we fix it, and gets everything back on track. I will use Greg and Greg only anytime that I have to buy a house. His support through the process keeps us at ease when we’re in the middle of moving every time. I have recommended him to many people and will continue to do so every time someone needs help.

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend
headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

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