Skip to Content

Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

135,548

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
116,794
4
14,799
3
2,195
2
998
1
762

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 995 Army service member reviews from Maryland

Clear Filters

5 out of 5 Stars
Would Recommend

Effortless experience with veteran unitied.

Loan Officer: Danny Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend

Very professional. Coached me through the whole process. Also with the email and text seems to be more personal like they are working just for you.

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Veterans United worked above and beyond to assist my purchase of the home that we has rented for over 20 years-when I first called to inquire Shawn took my information with out any problem and when I advised that I there was no realtor he advised me that he would talk with Zack - Zack contacted me latter the same day with a realtor in our area - That realtor contacted me either the same day or the next and every thing went smoothly after that

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars
Would Recommend

Great experience, would use again!

Loan Officer: Dylan Morgret

NMLS# 1493964

5 out of 5 Stars
Would Recommend
Photo submission from Phyllis S.

Very well organized. Time management was excellent in going through the process. I understand, I too had to do my part getting my documents and I was well informed. I would definitely recommend Veterans United to everyone interested in purchasing a home.

Loan Officer: Tyler Jones

NMLS# 1493936

5 out of 5 Stars
Would Recommend

Working with Veteran United is a wonderful experience. You will never feel left in the dust or feel unappreciated. They always make sure you are a priority. My husband and I worked with a non-veteran friendly company three years ago, and our experience was horrible. They did not understand the VA Home loan and gave us the run around. When we found Veteran United, it was a breath of fresh air. We can't thank them enough for helping us through this process. Our dream home would not have been possible without them.

Loan Officer: Jon McCarty

NMLS# 35060

4.5 out of 5 Stars
Would Recommend

Sr. Production Lead: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
Would Recommend

One word "Patience". The Veterans United family are great. Let them work and do as they ask and everything will be fine.

Loan Officer: Krystal Palmer-Robb

NMLS# 1110490

3 out of 5 Stars

To be successful with Veteran united, homebuyers should request for instate advisers who are familiar with the process of obtaining a loan in that particular state since state laws vary.The lender veteran united should be in close communication with both agents , seller and buyer agents when need be for a better harmonized process.

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend

I alwasy think that i know exactly what i want but with the experience i now have i learned that if a deal falls through it could be more of a blessing because the first apartment we tried to close on went bad right at the very end just intime for us to find a new condo which was listed below value and our agent acted promptly to lock in our offer n got us to close.

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

DEFINITELY ASK FOR HEIDI BALIEY HOUSTON TO BE YOUR LOAN OFFICER. YOU WILL BE AS HAPPY AS ME. MY ONLY REGRET IS I CAN ONLY RATE HER A 10. IF THIS WERE A TEST SHE EASILY SCORED A 100. KEEP UP THE GOOD WORKHEIDI AND HER TEAM ARE AWESOME

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

Sr. Production Lead: Garrett Holzum

NMLS# 1104071

5 out of 5 Stars
Would Recommend

The team was very experienced and willing to answer all of our questions day or evening.Thank you very much to Stephanie Pantaleo, she was patient kept us informed at all times.Thank you to Bobbie Hafford, Kenny Aston, Matt Lucas, and Collin Ward

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

We highly recommend Veterans United Home Loans when purchasing a home.The staff are very professional,friendly,& helpful. Staff & information is always available. They will always keep you informed concerning your loan progress. What an awesome journey & experience. Thanks, John & Dawn Norman

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend

Loan Officer: Scott Houin

NMLS# 1245877

5 out of 5 Stars
Would Recommend
Photo submission from Meredith H.

My experience with Kevin and his team was nothing short of amazing. From the time I entered my info to talk to someone about pre-approved through settlement, they were most helpful and efficient. Cris, Adam, Tressa, Jackie, Jessica and Kevin were all consummate professionals and helpful. I highly recommend Veterans United.

Loan Officer: Kevin McMillen

NMLS# 221266

0.5 out of 5 Stars

Go anywhere else. The welcome mat was a nice gesture but for a person who lost 9,000$ due to inexperienced personnel.

Loan Officer: Eric Almazan

NMLS# 1282293

5 out of 5 Stars
Would Recommend

I would say to all veterans out there, that there are companies that truly care about and employ people who care about veterans. Veterans United is leading the way..... you feel appreciated that you chose them and they will definitely reciprocate the trust.

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

If I hadn’t just pirchased my dream house, I would totally use Veterans United Home Loans again. Thanks so much for putting me in my dream home.

Loan Officer: Jeff Magsamen

NMLS# 50787

4 out of 5 Stars
Would Recommend

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

Jake was great and handled everything hands down best I have ever dealt with.

Loan Officer: Jake Kraft

NMLS# 1223553

4 out of 5 Stars
Would Recommend

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend

My experience with Veterans United was very positive. Kris Ball and Chris Coleman were an integral part of my home refinacing process. Their guidance throughout the entire process made it seamless. I would recommend Veterans United to my friends and family.

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend

Veterans United helped me realize my dream of owning a home when I didn’t think it was possible. Rob Parham never had any doubt and encouraged me the entire time. I would definitely recommend Veterans United.

Loan Officer: Rob Parham

NMLS# 1524830

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Thornton

NMLS# 45514

5 out of 5 Stars
Would Recommend
Monique G

I would like to say thank you very much for all your time, patience and kindness throughout my home buying process. You and your team were awesome, very informative and a pleasure to work with.

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Veterans United has excellent customer service.They made our entire home buying experience a breeze. They gave us continuous updates and was very responsive. They answered the few questions that we had before we even asked them. That alone, helped elevate a lot of stress for me and family. My entire experience from the application process to after closing on our home was awesome!!! We didn’t stress not one time with the Veterans United. Joel, Gigler and his team was great! I highly recommend Veterans United for your home buying experience!

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
Would Recommend

I would refer all friends because there are there for your every need they put there client's first

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

They were excellent at making sure everything was correct and done to standard. Appreciate their attention to detail and outstanding customer service.

Loan Officer: Tyler Jones

NMLS# 1493936

Start your journey today!

Let’s Go!

See all 135,548 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

More Reviews

See more Veterans United Home Loans reviews from across the web:

Send Your Feedback

We want to hear about your experience with Veterans United!

Now It’s Your Turn!

Join the ranks of these proud Veterans United Homeowners, and make your homebuying dreams a reality.

See if I’m Eligible!

Back to Top

Speak with a Home Loan Specialist today
Representatives Available 24/7 to Better Serve Troops Overseas
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.