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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

161,017

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
118,682
4
33,620
3
5,573
2
1,714
1
1,428

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Showing all 1,162 Army service member reviews from Maryland

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4.5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Webster

NMLS# 996824

4.5 out of 5 Stars
Would Recommend

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend
Photo submission from Gabriele C.

Nick really wants you to succeed in the process and very clearly lays everything out. He is a very charismatic individual, well spoken, and has a lot of confidence in his answers, which leaves you feeling very confident. I didn't at any time feel like I was lost and if I did, a quick call with nick would straighten out any confusion I may have had. He walked me through buying a house without a realtor, which is typically a little more paperwork and time consuming and made it seem easy. Thank you for all the time and effort!!

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend

The entire Team was friendly, professional, and extremely efficient. The communication and the use of the Veterans United App/online services to upload documents, was very effective and user friendly. It was exciting to receive feedback grimThe Loan Team, as they reviewed the requested documents. Josh, Tim, Joshua, and of course John, our Realtor, all worked well together to approve and process our loan. We are thankful and grateful for our new beautiful home. Thank you everyone for your assistance.The Dawson’s

Loan Officer: Tim Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend

Do it!

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend

Loan Officer: Jim High

NMLS# 1434955

5 out of 5 Stars
Would Recommend

Going with Veterans United was the best decision I could have made to handle a home mortgage

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
Would Recommend

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
Would Recommend

Loan Officer: Bill Musick

NMLS# 820645

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend

I live a very busy life as a law-enforcement officer and The team that I had came together and helped me get through everything so that I was able to purchase my first home.

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend
Photo submission from Earline N.

The whole team was great. They took the time to explain when I had questions, always prompt with giving updates, and very courteous. I’m a first time home buyer that needed assistance and I received that and more.

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

They are loving people who, Care about you and what they are doing. They are not just doing a job, they really do care.We can actually say we enjoyed doing business with them.

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

To any Veterans looking for someone to help them get a home, don't hesitate to call on Veterans United. They well help you step by step with everything. If there's a problem with anything, Veterans United will take you step by step to get you through everything. I had a very positive experience with them. They gave me A1 service top to bottom, you can't miss with Veterans United!!!

Loan Officer: Todd Keicher

NMLS# 447595

2 out of 5 Stars

Fire Ashton or retrain her...cuz she made you guys look incompetent when it came to my home process.

Response from Veterans United

We're sorry you feel as if your entire team wasn't an asset to you, Sandrine. We strive to give you a complete team that you can count on from beginning to end. Please reach out to our Client Advocate team to share some details of your experience. We use all feedback to look for ways we can improve.

4.5 out of 5 Stars
Would Recommend

Loan Officer: Zachary Nelson

NMLS# 1599016

5 out of 5 Stars
Would Recommend

I had a great experience with Veteran United, they definitely have the client best interest. My team was the best Courtney, Ashley, and Anne. Thanks guys!!!!

Loan Officer: Courtney Jones

NMLS# 1483086

4 out of 5 Stars
Would Recommend

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

We are glad we came upon Veterans United, Tony was amazing with us, helped make the process smooth! Tony Ian highly recommend!! Tony was very kind and professional to us !Thank you again Tony !

Loan Officer: Tony Stephenson

NMLS# 1542765

4 out of 5 Stars
Would Recommend

Loan Officer: Todd Keicher

NMLS# 447595

3.5 out of 5 Stars
Would Recommend

This was my first time using Veterans United and the experience was awsome. Anytime I ran into an obstacle getting my loan closed they were right there handling the problem for me.

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend

Great experience

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
Would Recommend
Photo submission from Rommel V.

I don't have the perfect credit when I called them. But they will stand with your side to help you get better and improve your credit that is attainable. Once you do what they asked you, they will work with you all the way. Devon Casady and his team is one of the best. Thanks for helping us own our first home.

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend

i believe that veterans united is a great place to start when you are looking to buy a home.

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend

Great overall experience

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

Veterans United truly cares about Service members and their families! Veterans United is more than just a lender they felt like family! They genuinely cared about me and my needs!!!

Loan Officer: Dorothy Willy

NMLS# 182161

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See all 161,017 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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