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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

149,238

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
109,576
4
31,500
3
5,251
2
1,601
1
1,310

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Showing all 1,079 Army service member reviews from Maryland

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5 out of 5 Stars
Would Recommend

Veterans United made the process of getting a home loan incredibly easy. We were so impressed with how smoothly everything went. The people are the best!

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

Loan Officer: Dylan Morgret

NMLS# 1493964

5 out of 5 Stars
Would Recommend

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend

My wife and I had a wonderful experience with Veterans United. Both our Loan Specialist and Real Estate Agent did a great job answering all our questions in a timely fashion. We were new to the area and needed an agent who was familiar with the neighborhoods. We are glad that we decided to go with Veterans United. It was a pleasant buying experience and we will use them again.

Loan Officer: Kaylee Wyckwood

NMLS# 1564827

5 out of 5 Stars
Would Recommend

Mike and Cara worked really hard to help us. We appreciate everything that they did. We have made two new friends. We have just been blessed by two of your best.

Loan Officer: Mike Stalling

NMLS# 1105433

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend

The whole process was great, though I wish there was a lot less back and forth between the va when verifying my vet status. I provided the same documents over and over, and was really only able to move forward when I was able to get someone from the VA on the phone. If you're able, perhaps more effective lines of communication between the buyer and va?

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend

We would recommend veterans United to our friends they were very professional every step of the way.

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Ok VU. Never let me think about anything negative....they said what they were going to do..and they did it..no joke.....plus I did my part to.. got my credit score up..and they got me a new home.... they're excellent 👍😊👌 everyone needs to go with VU if they are a veteran...

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
Would Recommend

Loan Officer: Ashley Cook

NMLS# 1106948

5 out of 5 Stars
Would Recommend

Loan Officer: Joe Peterson

NMLS# 1275877

5 out of 5 Stars
Would Recommend

Excellent experience! Ryan Herman exhibits all the customer service traits and care that is required! Thank you very much!

Loan Officer: Ryan Herman

NMLS# 1154699

4 out of 5 Stars
Would Recommend

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend

As a first-time home buyer, I didn't know very much about the process. Zach Gunter's team walked me through it step by step. They answered all my questions and helped me understand what was happening and why. I appreciated how the team, especially Sean, let me know what to expect next, what paperwork to have prepared and why it was needed. I got personalized service from another Veteran who had already gone through this process. Also of note is how VU uses their online system plus texting and email for their communications. I always knew someone on the team was monitoring my application and looking for communication from me. Lastly, this team worked very well together and I would recommend them to everyone.

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars
Would Recommend

Veterans United walked me through the whole process of buying a home with patience and efficiency. Not once did I feel pushed or rushed to make these life long decisions, but when I was ready they were available. As a first time buyer this level of service was simply amazing, and you'd be hard pressed to find anything like it elsewhere.

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend
Photo submission from Marliez G.

Best experience I've had to be my first home loan. They were patient and explained everything to me, they kept me in the loop of everything and remained in communication at all times. Whatever I needed Veterans United reacted in a quick way to try to solve any issues or questions I had.

Loan Officer: Sam Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend
Photo submission from Dernard W.

My wife and I was and still is impressed with the customer service and help in buying our first home using Veterans United services. The care and respect given to veterans is platinum. They seem to care for the whole veteran and not just a number. We were kept informed throughout the whole process and if I had a question it was not a bother them if I called several times a day or throughout the week. And I fill that we had the best team Veteran United has. Awesome is defined as extremely impressive or daunting; inspiring great admiration, apprehension, or fear. It also should include Jimmy Stranz, Ashley Stratman and Corey Sublett. They made our first time home buying experience seamless. WHAT A TEAM!!!!! Thanks From The Williams Family

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Would Recommend

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Would Recommend

Ashley walked her through the whole project from beginning to end We couldn’t have done it without her.

Loan Officer: Ashley Cook

NMLS# 1106948

5 out of 5 Stars
Would Recommend

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars
Would Recommend

Loan Officer: Wendy Pulliam

NMLS# 1200036

5 out of 5 Stars
Would Recommend

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

Veterans United makes the home buying process simple and easy. The online program allows you to stay informed every step of the process so you know exactly where you are in the process and if there is anything that needs your attention. This process was honestly easier than buying a car.

Loan Officer: Nicole Heislen

NMLS# 1469125

5 out of 5 Stars
Would Recommend

Loan Officer: Zachary Nelson

NMLS# 1599016

5 out of 5 Stars
Would Recommend
Photo submission from Jay C.

Veterans United is fantastic. I began with less than ideal credit and they helped me raise my credit score through the Lighthouse Program. Once we got the pre-approval, we found our new home in less than a week and settled in less than two months. The entire team was professional and very responsive whenever we had questions. I would highly recommend Veterans United to any Veteran looking to purchase a home.

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

As it has been in the past, my experience with Veterans United was very positive and Mallory did everything she could to make sure it was a stress-free process.

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend

Loan Officer: Devin McCall

NMLS# 1161640

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See all 149,238 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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