Ginny Young and Terri Behrens were both true professionals guiding me every step of the way.
Our Loan Officer (Jake) and his team did an excellent job while working with us during this whole process. The stayed in constant contact with us whether via email or phone call. We were more than satisfied with the level of service we received the team and the company as a whole.
The process was smooth and they explained everything and answered all my questions as a first time home buyer.
VU has the feel of a family business and I was able to interact with a Loan Officer that truly understood my circumstance - a huge plus!
We were a little frustrated about the timing for notification for some of our paperwork. At times it seemed as though the underwriter was the one who noticed missed items instead of it being noticed earlier and included with the other paperwork. Overall though we were very pleased with our experience.
Rikara Brown was our loan officer. I cannot say enough good things about Rikara. I would hire her to work with me in a heart beat. She is very professional and amazingly prompt on calls, emails etc. Loved working with her.
Of course I would recommend VUHL to anybody willing to buy a home, especially my fellow veterans since they are experts in VA loans.
Dave Michaud and Tash were great!! They answered every question and were timely in reaching out to me for all the required documentation ... Would highly recommend to famliy or freiends!!
Wonderful people to work with
Easy to work with. They always keep you updated on how things are going.
I always felt informed and appreciated the videos the guided you through the process.
Greg made the process so easy and he was so professional.
Veterans United was very thorough, giving step by step procedures in the loan process. Being an individual who likes to understand documents that I sign, it was a pleasure and relief that I had a portal to access all documents and read through them.