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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

133,637

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
115,068
4
14,669
3
2,159
2
991
1
750

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Showing all 351 Navy service member reviews from Maryland

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5 out of 5 Stars
Would Recommend

Loan Officer: Chrissy Smith

NMLS# 1126211

4.5 out of 5 Stars
Would Recommend

As a first time home buyer we were reluctant to commit to the home buying process, and the team at Veterans United (especially Don Perrin) assisted us with breaking through and now we are saying why we didn't do this anytime earlier. Thnx VU!!Blanca & Anthony Nixon

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

Phil was such a pleasure to work with. He responded to all questions and concerns with great urgency and sensitivity. The app made what would normally be an overwhelming document-collection nightmare much easier. And working with Austin was like having a personal therapist assigned especially to me. The entire process was seamless and I will actually miss speaking with both Phil and Austin now that we’ve closed. I doubt most people can say that about their mortgage lenders, and the home-buying process. I absolutely recommend Veteran’s United and will return for my next home purchase.

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend

This is the third house I've purchased, the second using my VA loan. I still cannot believe how easy and stress-free the process was thanks to Veterans United. They were fully communicative, explained anything I didn't understand, and quick to respond to my inquiries. The transparency from who to contact about what to where I was in the process contributed to a lower level of stress. The realtors they recommended were stellar and worked with Veterans United seamlessly. I cannot recommend Veterans United enough!

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend

We have used Veterans United two times now. Both times the team of people that worked with us put in countless hours to make sure we closed as quick as possible and walked us through any and all hiccups that arrived along the way. We 100% recommend using Veterans United for any home buying needs.

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

Don't hesitate. Take the leap these guys will make sure your landing is perfect.

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Excellent experience to buying my first home. We are so glad we picked you guys.

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend

I can honestly say from my current experience with Veterans United, they truly work hard for me and they made my experience pain free, stress free, and simply Amazing! 😀 Thanks to everyone involved in helping to make my Progress and transition to becoming a first time Home Buyer a Wonderful Experience! Thank you Veterans United!!!!👌🏽

Loan Officer: Derek Russell

NMLS# 310095

4.5 out of 5 Stars
Would Recommend

GREAT experience!

Loan Officer: Dorothy Willy

NMLS# 182161

4 out of 5 Stars
Would Recommend

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend

Loan Officer: Luke Thurman

NMLS# 916543

3.5 out of 5 Stars
Would Recommend

I would say get your items together as soon as possible. The hardest part is locating something at the last minute when you need it immediately. Spend the down time during the shopping process to make sure you have as many documents upfront as possible.

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Cannon

NMLS# 987691

4.5 out of 5 Stars
Would Recommend

The complete operation and paper work was a breeze with the timing and technology

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Colin Williams was awesome in his customer engagement and service delivery.

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend

Being a first time home buyer, Veterans United Home Loans took away the stress of buying a home. The process from start to finish was outstanding.

Loan Officer: Jennifer Deaver

NMLS# 1464178

5 out of 5 Stars
Would Recommend

Loan Officer: Christina Gardiner

NMLS# 1450509

5 out of 5 Stars
Would Recommend

The guys (Mitch, and Jessica) at VUHL made the encounter enjoyable, and their ability to be patient with me was amazing. They at all times kept a professional temperament even when things seem to get intense. In all actuality they made you feel like you've known them for years as you felt they cared.

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend

Loan Officer: Christina Ammons

NMLS# 1098691

5 out of 5 Stars
Would Recommend

Very patience and flexible with required documents.

Loan Officer: Michael Pitts

NMLS# 583598

2.5 out of 5 Stars

I believe I could have gotten a better interest rate which veteran United did not.

Loan Officer: Chris Thornton

NMLS# 45514

3.5 out of 5 Stars
Would Recommend

Scott was great. The Transaction Coordinator could have been a bit more understanding that his is my first home loan process. I repeatedly asked for updates and was told that the figures were not available. I understand that it might not be best to tell a person that their money needed for closing is lower than actual, but being off by $6000.00 is a bit excessive.

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend

Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
Would Recommend

Very professional

Loan Officer: Mike Stalling

NMLS# 1105433

4 out of 5 Stars
Would Recommend

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

Maureen O'hares team, I felt, went over and beyond!

Loan Officer: Maureen O'Hare

NMLS# 1064196

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See all 133,637 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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