The only thorn I experienced was as it pertained to insurance...
When I needed help finding a place, there was a dedicated Realty team.
When I needed help with the loan, there was a dedicated Finance team.
When it came to insurance, there were several individuals reaching out to me from separate teams.
Though the assurance that people want to help is good, it was confusing regarding who I should be talking to.Recommend a more intentional introduction with the concierge as the first step, followed by deliberate hand-offs between teams to ensure a continuum of customer care through each step of the home-buying process.
I wish there was a communication tool in MyVA, to talk to all of my team at once. There were a few times different members called for the same item.
I couldn’t be more happy with the help I received on buying my house. Between my Veterans United loan team and my realtor, Jayme, I got so much help throughout the process and understood what was happening at all times!
The entire team made the process effortless. I cannot thank them enough for all they have done.Thank you so much,Tim Hern
USAF Retired
Amazing group of individuals who I would recommend a thousand times over. The most satisfying professional team of people from the Agent, Lender and Title company. Great experience that I would suggest for the next Veteran to take advantage. #NewVeteranHome
Veterans United has been a fantastic top-tier company to work with, especially for first time home buyers. They provide you with exceptional talented teams who provide all the resources and answers to any questions you might have to ensure a smoother less-stressful process. On top of that, they have informative videos throughout the process that make understanding home buying a whole lot easier. Their staff is incredibly kind and very patient, willing to stick with you the whole way to ensure you’re satisfied and happy! I highly recommend everyone to look into having Veterans United Home Loans as your lender. I’ll definitely be a returning lendee in the future!
For first time home buyers, Veteran’s United makes it extremely easy. They are with you every step of the way and do a great job of teaching you in the process. Could not recommended a better team more.
Working with everyone we did really took a great deal of the stress away from a very high stress situation with PCSing and buying a first home and not knowing anything about the process really. We kinda just hit the ground running amd hoped for the best.
Daren and his team were phenomenal they were very helpful during our process. We originally had a pre approval from another company but after we had put an offer on a house they rescinded that offer with no explanation. We then reached out to Daren he guided us telling us that the VA had tweaked some guidelines and that was the reasoning behind it. He then guided us toward the right direction to be on par with purchasing a property. Will and still am recommending him and his team to everyone I know and meet.
Ready to see for yourself?
Experience first-hand why 300,627 homeowners give us a perfect score!
Veterans United is most definitely a fantastic company to work with when you are securing a loan to buy a house. They are with you every step of the way and will make sure that you are comfortable throughout the entire process. The ultimate group of professionals.
Had a few problems but with a great team effort I didn’t know that they existed. Jerry and the team took care of everything and I simply took there professional guidance until the end with an amazing outcome. Thanks again everyone!!!
