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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

168,378

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
124,458
4
34,854
3
5,784
2
1,782
1
1,500

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Showing all 428 Air Force service member home purchase loan reviews from Michigan

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3.5 out of 5 Stars
Would Recommend

Senior Loan Officer: Benjamin Long

NMLS# 1099960

3.5 out of 5 Stars
Would Recommend

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

Loan Officer: Joshua Schultz

NMLS# 896562

4.5 out of 5 Stars
Would Recommend

Loan Officer: Caleb Batson

NMLS# 1435015

5 out of 5 Stars
Would Recommend

Awesome first time home buying experience! We couldn't be any happier with the professionalism and experience at veterans United. Thank you!

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend
Photo submission from Alexander D.

I would highly recommend doing business with Veterans United. It's clear they want the homeowner to succeed. They will expect a lot of information from you--provide that info and rest assured your loan team takes their responsibilities very seriously. My loan team, Brad Strubel and Kimmy Sanders were always there to explain every step and answered every question my wife and I had. We had many conversations during the process and all were positive, reassuring and professional. Also, the online interface was very intuitive. It was extremely easy to follow the process and meet all of my suspenses. Thank you for connecting with my Wife and I with our dreams!

Loan Officer: Bradley Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend

After hearing all the stories about buying a home for the first time, I was bracing for a stressful time. But the whole experience with Veterans United was streamlined. The online portal kept all the documentation transparent and easy to access. I honestly felt like my home buying experience was super simple & quick....I ended up closing 5 days earlier than anticipated (less than 30 days)!

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Please see first comment Section as I wrote a Summary of My ENTIRE Wonderful Experience there. (Sorry I wasn’t aware there were multiple areas to do do!) lol 🤷🏻‍♀️

Loan Officer: Promise Jackson

NMLS# 1125746

5 out of 5 Stars
Would Recommend

I played phone tag with Navy Federal for 3 weeks before giving Veterans United a call. Best decision I have ever made. Great customer service, always putting the customers needs first.

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Almazan

NMLS# 1282293

4.5 out of 5 Stars
Would Recommend

The only reason why I didn’t rate 10s was it took a little while longer than expected but everything worked out for the best!

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
Would Recommend

Loan Officer: Terry Roberts

NMLS# 397987

3.5 out of 5 Stars
Would Recommend

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend

Loan Officer: Tony Theberge

NMLS# 1563980

5 out of 5 Stars
Would Recommend
Photo submission from Jason K.

If your a veteran buying your home for the first time, we recommend Veterans United. They are there to help you get into a home, and make sure its affordable for you in the long run. They are very helpful, understanding and caring!

Loan Officer: Asli Wissmann

NMLS# 1525083

3.5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

Loan Officer: Travis Ward

NMLS# 1287868

3.5 out of 5 Stars
Would Recommend

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend

Steve kincheloe helped me get through the process fast while we where going through a lot with our kids and house fire. I recommend everyone to use them for a loan!....great job and thanks Steve.

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Every thing went as they said it would. All of my questions and concerns were addressed to my satisfaction

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Very pleasurable experience. Thank you very much.

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

For a second time, Veterans United has gone above and beyond our expectations for the home buying process. After getting out of the military and moving back to my home state, having a company like Veterans United on your side to ensure that the process goes smoothly is second to none. I felt confident in every step of the way that our home buying team was working hard and diligently to ensure my family and I got into the perfect new house.

Loan Officer: Dylan Morgret

NMLS# 1493964

5 out of 5 Stars
Would Recommend

Loan Officer: Tina Guerra

NMLS# 465979

5 out of 5 Stars
Would Recommend

Loan Officer: Loree Jones

NMLS# 1597653

5 out of 5 Stars
Would Recommend

Loved how easy you made the process...

Loan Officer: Promise Jackson

NMLS# 1125746

4.5 out of 5 Stars
Would Recommend

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend

Loan Officer: Jamie Hughes

NMLS# 1781663

4 out of 5 Stars
Would Recommend

Loan Officer: Joe Newberry

NMLS# 920498

2.5 out of 5 Stars
Would Recommend

I was disappointed that VU wouldn’t honor a free Appraisal that I had received from a previous home purchase through them. Other than that I feel the team did a great job communicating with me through ever step of the home buying process.

Response from Veterans United

Robert, thank you again for speaking with Kath to work through this situation. We were very happy that you completed your review and made us aware of the issue. Glad we could help get things correct for you.

5 out of 5 Stars
Would Recommend

Loan Officer: Tony Boussad

NMLS# 928919

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See all 168,378 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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