Awesome first time home buying experience! We couldn't be any happier with the professionalism and experience at veterans United. Thank you!
I would highly recommend doing business with Veterans United. It's clear they want the homeowner to succeed. They will expect a lot of information from you--provide that info and rest assured your loan team takes their responsibilities very seriously. My loan team, Brad Strubel and Kimmy Sanders were always there to explain every step and answered every question my wife and I had. We had many conversations during the process and all were positive, reassuring and professional. Also, the online interface was very intuitive. It was extremely easy to follow the process and meet all of my suspenses. Thank you for connecting with my Wife and I with our dreams!
After hearing all the stories about buying a home for the first time, I was bracing for a stressful time. But the whole experience with Veterans United was streamlined. The online portal kept all the documentation transparent and easy to access. I honestly felt like my home buying experience was super simple & quick....I ended up closing 5 days earlier than anticipated (less than 30 days)!
Please see first comment Section as I wrote a Summary of My ENTIRE Wonderful Experience there. (Sorry I wasn’t aware there were multiple areas to do do!) lol 🤷🏻♀️
I played phone tag with Navy Federal for 3 weeks before giving Veterans United a call. Best decision I have ever made. Great customer service, always putting the customers needs first.
The only reason why I didn’t rate 10s was it took a little while longer than expected but everything worked out for the best!
Steve kincheloe helped me get through the process fast while we where going through a lot with our kids and house fire. I recommend everyone to use them for a loan!....great job and thanks Steve.
Every thing went as they said it would. All of my questions and concerns were addressed to my satisfaction
Very pleasurable experience. Thank you very much.
For a second time, Veterans United has gone above and beyond our expectations for the home buying process. After getting out of the military and moving back to my home state, having a company like Veterans United on your side to ensure that the process goes smoothly is second to none. I felt confident in every step of the way that our home buying team was working hard and diligently to ensure my family and I got into the perfect new house.
Loved how easy you made the process...
I was disappointed that VU wouldn’t honor a free Appraisal that I had received from a previous home purchase through them. Other than that I feel the team did a great job communicating with me through ever step of the home buying process.
Response from Veterans United
Robert, thank you again for speaking with Kath to work through this situation. We were very happy that you completed your review and made us aware of the issue. Glad we could help get things correct for you.