Zach and his team are top notch professionals. We would be happy to work with them again.
Everyone at vu is so awesome would not trust anyone but vu with my home buying needs
VU has been great to us, both times we've bought a home. Thank you for your continued service for veterans like myself.
The team that helped me through the home buying process was amazing! I was beginning to think that I was never going to find a home that fit me and that it was not going to become a reality of owning my own home, however, through everything the team that I got connected with was there for me the whole time every single step of the way encouraging me and reassuring me that this was going to happen and it did!! I found a great little place and my team really came through for me to make it mine!!!
This experience was awesome because I had great people working hard to get me my forever home, thanks so much
I will recommend VU to everyone eligible to use you guys! Thank you so much!
It was great working with Steve and the rest of the team. Easy to talk, very responsive and we’re always a call away to answer any question!
Couldn't be better!
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The Team made it an easy process. They were patient and always explained every step of my home purchasing and refinancing process. Dan Hopkins and his Team was absolutely great.
Thank you to the whole team!! So quick and pain free. At times I was slightly stressed out and the team put me to ease.
It was difficult to get ahold of anyone at veterans United. Their communication was terrible and if they did communicate it was through our realtor to us which made things difficult. We were told an hour before closing of money that needed to be paid. The closing fees tacked on were astronomical and when asked for a break down of the numbers it felt like they were hesitant to oblige. It would have been better to go through a local lender even though we were not from the area we were buying. The only decent thing to come out of it was we were matched with a decent realtor. The entire process was stressful and from here on my family will be using exclusively local lenders.
Response from Veterans United
Hi Tyler, we appreciate the chance to hear from you and we understand that the communication may not have exceeded expectations. Discussing the details around your final closing figures is part of our commitment to deliver outstanding service. We want everyone to feel that we go above and beyond to deliver outstanding service. A member of our Client Advocate is available to speak with you and learn more about what may have caused you to feel this way. Please reach out to connect with us and provide details on your experience. We are passionate about turning experiences like yours into positive training opportunities.
There were a few bumps a long the way but my loan officer was great at getting the job done 👍. He did everything that he could do to help me get though it.
Great experience