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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

381,142

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 5,380 Army service member reviews from Missouri

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5 out of 5 Stars
Would Recommend
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend
headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

4.5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
Would Recommend
headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars
Would Recommend
Photo submission from Jacob P.

Thank you all for helping me out with this process. Getting out of California seemed like it was never going to happen and I'm glad I picked up the phone and called you.

headshot image of Jim High

Loan Officer: Jim High

NMLS# 1434955

3.5 out of 5 Stars
Would Recommend
headshot image of Adam Underwood

Loan Officer: Adam Underwood

NMLS# 398146

5 out of 5 Stars
Would Recommend

Shea, JP & Abbi could not have made this purchase any easier & I am so grateful to each of them for helping me find and purchase this home. They were wonderful!

headshot image of Shea Mankin

Loan Officer: Shea Mankin

NMLS# 1455338

5 out of 5 Stars
Would Recommend

The entire VU team made my home-buying experience an absolute pleasure. They provided me with much needed support, were more than willing to answer my questions, and made me feel like a valued customer. I would recommend VU to any veteran wanting to purchase a home and have the support of a competent and willing team by their side. Thank you for everything.

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend
headshot image of Jeffery James

Loan Officer: Jeffery James

NMLS# 1721094

5 out of 5 Stars
Would Recommend
headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
Would Recommend
headshot image of Adam Underwood

Loan Officer: Adam Underwood

NMLS# 398146

5 out of 5 Stars
Would Recommend
headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend
headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

4 out of 5 Stars
Would Recommend

Great

headshot image of Greg Pell

Loan Officer: Greg Pell

NMLS# 1985720

5 out of 5 Stars
Would Recommend
Photo submission from Russell Y.

The team was very helpful during the process. And cared about the customer. With Veterans United your not just a number your a customer the team cares about. Would highly recommend Veterans United to other Veterans as they are there to help you through the whole loan process. And are there to answer any question you have.

headshot image of CJ Harrawood

Loan Officer: CJ Harrawood

NMLS# 2177972

5 out of 5 Stars
Would Recommend

Wish I could give these guys an 11/10. What many people have described as the most difficult experience in their lives this team made one of our easiest. Thanks for everything!

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Would Recommend
headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
Would Recommend
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Would Recommend

My VU team was amazing. They made sure I was taken care of and ensured the home buying process was seamless and as stress free as it could be.

headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
Would Recommend

Applied with another company "mortgage holder" that failed to provide customer service in a timely manner. We were struggling with horrible inflation. Called Blake, and he and his team worked my refi up gave me 30 day sooner close date with 2 week less time on the ask. I "Highly" recommend giving them a chance to assist! Great job, saved my bacon during trying a time. Second time I have used Veterans United, and pleased both times!

headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

4.5 out of 5 Stars
Would Recommend
headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

1.5 out of 5 Stars

VU’s dogmatic insistence on their bureaucratic process led to delays on closing day. And the team was mostly tone deaf, even when their oversight led to some delays.

Response from Veterans United

Trevor, thank you for taking the time to speak with one of our Client Advocates and we hope that we were able to provide clear resolution to your questions and concerns. It is important to us that we work hard to provide excellent service, and we realize that the home buying process can become stressful when working to gather the required documentation. Our licensed Underwriters comply with regulations to ensure loans are properly documented, and we work to make that process as easy as possible. Please reconnect with us if you would like to discuss your experience further and thank you for taking the time to complete our online review. Again, we apologize if you felt there were unnecessary delays during your process.

5 out of 5 Stars
Would Recommend
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend

I’ve also rented or lived on post because of the horror stories behind buying a house. If I would have known it was going to be this easy, I would have bought sooner.

headshot image of Danny Freeman

Loan Officer: Danny Freeman

NMLS# 1721091

5 out of 5 Stars
Would Recommend
Photo submission from Johnny M.

You were all awesome!!! Everything went smooth. We appreciate taking good care of us and making our dream house come true. Thank you so much! Very professional and easy to work with.

headshot image of Gerrit Hane

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
Would Recommend

Thank you Veterans United! Toby Sullivan was a great help in making this loan a success! His knowledge of the loans available and the pros/cons of each resulted in a loan perfect for our refinance. Toby was available to take all our questions, regardless of the number times we called. He is very friendly and easy to work with - overall it was a great experience!

headshot image of Toby Sullivan

Loan Officer: Toby Sullivan

NMLS# 2104302

5 out of 5 Stars
Would Recommend
headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars
Would Recommend

Home buying can be scary. Especially for a first time buyer. The team that worked with me made it painless and we closed in no time.

headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
Would Recommend
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

More Reviews

See all 381,142 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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