Shea, JP & Abbi could not have made this purchase any easier & I am so grateful to each of them for helping me find and purchase this home. They were wonderful!
The entire VU team made my home-buying experience an absolute pleasure. They provided me with much needed support, were more than willing to answer my questions, and made me feel like a valued customer. I would recommend VU to any veteran wanting to purchase a home and have the support of a competent and willing team by their side. Thank you for everything.
Great
The team was very helpful during the process. And cared about the customer. With Veterans United your not just a number your a customer the team cares about. Would highly recommend Veterans United to other Veterans as they are there to help you through the whole loan process. And are there to answer any question you have.
Wish I could give these guys an 11/10. What many people have described as the most difficult experience in their lives this team made one of our easiest. Thanks for everything!
My VU team was amazing. They made sure I was taken care of and ensured the home buying process was seamless and as stress free as it could be.
Applied with another company "mortgage holder" that failed to provide customer service in a timely manner. We were struggling with horrible inflation. Called Blake, and he and his team worked my refi up gave me 30 day sooner close date with 2 week less time on the ask. I "Highly" recommend giving them a chance to assist! Great job, saved my bacon during trying a time. Second time I have used Veterans United, and pleased both times!
VU’s dogmatic insistence on their bureaucratic process led to delays on closing day. And the team was mostly tone deaf, even when their oversight led to some delays.
Response from Veterans United
Trevor, thank you for taking the time to speak with one of our Client Advocates and we hope that we were able to provide clear resolution to your questions and concerns. It is important to us that we work hard to provide excellent service, and we realize that the home buying process can become stressful when working to gather the required documentation. Our licensed Underwriters comply with regulations to ensure loans are properly documented, and we work to make that process as easy as possible. Please reconnect with us if you would like to discuss your experience further and thank you for taking the time to complete our online review. Again, we apologize if you felt there were unnecessary delays during your process.
I’ve also rented or lived on post because of the horror stories behind buying a house. If I would have known it was going to be this easy, I would have bought sooner.
Thank you Veterans United! Toby Sullivan was a great help in making this loan a success! His knowledge of the loans available and the pros/cons of each resulted in a loan perfect for our refinance. Toby was available to take all our questions, regardless of the number times we called. He is very friendly and easy to work with - overall it was a great experience!
Home buying can be scary. Especially for a first time buyer. The team that worked with me made it painless and we closed in no time.