My unfiltered review is Veterans United is the best damn mortgage lending company around. So thoughtful and caring for their clients. Literally, will answer every question and will explain everything in detail til their faces turn blue. Veterans United Home Loans should be damn proud in how they treat military personnel. Doesn’t matter rank or you’re active, not active, reserve, or retired they treat people right. I will one hundred percent work with this organization again and will recommend them to all veterans. Thank you Veterans United for helping me in my home journey.
Nate was truly a pleasure. As a first time home buyer, I was peak stressed with all the insanity between agents, sellers, title companies, and everyone in between just trying to grab another dollar. Nate and the folks at Vet United were the only part of this process that didn't raise my blood pressure just to see them calling. Nate was extremely professional yet able to be honest and human when it was clear that's what I needed most. Additionally, the ease at which he is able to be informative without being condescending was just what I needed. Everyone with this team was always helpful but not pushy. Proactive but still flexible. I even learned to love the MyVU app. It was a stark contrast to the information or lack there of I was getting from my agents team. I very much enjoyed the functionally to mark off your agenda and update items at your own pace or simply close and disregard unnecessary items.Overall I could not have been more satisfied with this team and can't even fathom how people buy homes without this level of support. 10 /10 will absolutely be calling Nate again for my future home buying needs and of course recommendations to anyone else I know that are in the market.Thanks a lot and cheers to you all.
The team was wonderful and made this whole ordeal a much less stressful experience. I could not be happier with them or VU
From the moment I applied and started looking to buy, to the day I closed, everyone on the team helped tremendously!
Veterans United was one of the most pleasant buying experiences I have ever had! The whole team was very courteous and responsive. I never felt like I was in bad hands!
10/10. Such an easy and painless experience.
As mentioned, I am extremely satisfied with working with Veterans United. Thank you to the entire team and God Bless.
Chris Hill and Adrienne Smith did an outstanding job! They kept me in the loop of everything going on. They responded very quickly to my requests. This was one of the most pleasant experiences I have had with a VA Loan. These guys are the creme de la creme in processing loans for veterans—no need to look anywhere else for a loan when you have the best.
Overall, we could have not been more pleased with our experience form everyone. Thank you very much.
If you are a veteran looking to finance an original mortgage or to refinance an existing mortgage this is the company. This company truly cares about and respects veterans.
Sara Flesch did a fine job as the loan coordinator.
Response from Veterans United
Thank you for this feedback Russell. We are thrilled to hear that you had great communication with your Loan Coordinator Sara. Our hope is that your home serves you well and that our commitment to providing outstanding service will have a positive impact in the future.
Response from Veterans United
Beverly, it is important for us to understand your point of view and promote mutual understanding. A member of our Client Advocate Team has left you a message and hope that you are able to provide direct feedback by allowing us an opportunity to speak with you and review your experience. While we cannot change the experience you had we want to ensure that no other Veterans have this same experience in the future.
I highly recommend veterans United Home loans to any veteran because the whole network is consumed in helping you I had some bad moments it was really on my part but they were able to give me back on track from the time I got pre-approved to closing day was 35 days outstanding effort on their part
