Adam and Jesse both went above and beyond in service as they both were intuitive and informative and when I was ill-equipped to submit certain documentation, they even sent me a new scanner/printer to expedite the processing. An outstanding performing team!!
The ability to upload items onto the website was very helpful. We were electronically notified each time things were requested which saved lots of time.
The best group I’ve ever worked with
The final financial documents were sent the last week before closing about one every day. I still don't agree with the document but signed to close on the property.
Response from Veterans United
Hello Dennis, we appreciate your feedback on this matter. A member of our Client Advocate team has attempted to reach you and we invite you to connect with us further. Discussing the meaning behind certain documents is part of our commitment to deliver outstanding service.
The representatives in this company made me feel overwhelmed, lost and anxious.
I didn’t feel confident or comfortable buying my house. I spent a month in hotel due to consistence date changing at the last minute. If I didn’t invest so much money in buying my house I would have back out of the deal.
It was a great experience and the Team was very helpful thru the process, Mason and Nathan done an outstanding job and went the extra mile to assist me and it was a real pleasure to work with a dedicated team.
I have purchased 4 houses now in my life time. This had to be the most organized and relaxed I have ever felt.
This is my 3rd VA loan and my recent experience with Veterans United was easily the smoothest process yet.
Very easy and understanding website to use.
Ross and team did a great job