Skip to Content

Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

153,264

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
112,710
4
32,226
3
5,343
2
1,638
1
1,347

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 296 Army service member reviews from Montana

Clear Filters

5 out of 5 Stars
Would Recommend

Veterans United helped me navigate my first home buying experience with ease. They were, at all times, very professional and courteous. The team assigned to me was easy to reach and kept me up to date on where the process was throughout the entirety of it from initial offer to closing.

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend

if you are a veteran seeking a VA loan, Veteran's United is the lender that is knowledgeable and professional in these loans.

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

veterans united overall was awesome. Didnt have 1 issue through the whole process.

Loan Officer: Corey Nichols

NMLS# 1483214

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

My personal loan specialist made the process of buying my home a lot easier than I ever expected it would be.

Loan Officer: Tim Langdon

NMLS# 610467

4.5 out of 5 Stars
Would Recommend

Overall everyone was mostly great. There were a few times when we were frustrated due to unreturned calls and misinformation from our loan specialist but everyone else was really nice and very fast.

Loan Officer: Doug Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

Working with Veterans United made buying my first home an easy and enjoyable process. VU linked me up with an experienced Real Estate agent who, in conjunction with VU, had me in a home in about 45 days. Document submissions were simple, everything was explained in understandable terms, and the entire process was lined out in a convenient checklist. I would absolutely recommend Veterans United to every potential veteran homebuyer.

Loan Officer: Sam Yoo

NMLS# 149705

4 out of 5 Stars
Would Recommend

We would have given Tyler and his team a 10. We were scheduled to close on 5/31 but a few days before I checked in re status and upon further review we needed to provide additional documentation. This further delayed the closing to 6/4. My husband lost 4 days of work because of the delay and we were inconvenienced. Tyler did issue a credit to us at closing but it didn’t really make up for all the time we lost.

Loan Officer: Tyler Billington

NMLS# 361376

5 out of 5 Stars
Would Recommend

Veterans United were efficient, professional, and courteous. We highly recommend Veterans United to all veterans.

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dianics

NMLS# 910759

4.5 out of 5 Stars
Would Recommend

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

Tim Langdon, our Personal Loan Specialist, was right with us all through our home purchasing journey! He was always very professional and patient. With every curve and bump in the road he was our guide. If we called or emailed Tim, he called us with in minutes/ hour. ( We can not express the importance of this as we were in hotels, rentals, or on the road traveling, using tablets as our computer was packed in with all our belongings. Tim heard and understood our situation, We got our paper work in right away asked as many questions as we could to move our loan through. We felt that our responsiveness was noticed and appreciated all the time. With every curve and bump in the road he was our positive guide. If we called or emailed, He helped us through hurdles we thought we would not over come. Tim handled our situation with grace and ease and supported us and cheered us on. Tim has the utmost professionalism, customer service was superb, and we were treated with great respect and understanding. He is truly in his integrity though out the process with us. Underwriting was smooth and easy and we always knew what paper work was expected from us. My husband has a hearing loss and Tim took the time to explain every thing. He is a real team player! Thank you so much Tim, we are so happy with our experience and love our home so much! We just cannot say enough about our positive Veteran United Home Loan experience due to Tim being our Personal Loan Specialist! You will not be disappointed with Tim Langdon, who represents Veterans United Home Loan.

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Stack

NMLS# 1368665

5 out of 5 Stars
Would Recommend

I'm just glad we are organized & kept former paperwork. It was long, sometimes frustrating, but; we all have to remember they are thorough, detailed & only have your best interest in mind. They gave us the best rate & a mortgage amount that stays the same through life of the loan. What a refreshing change. Perfect, whether your a new Veteran buyer or older as we are. It was worth it.

Loan Officer: Josh Stack

NMLS# 1368665

5 out of 5 Stars
Would Recommend

Loan Officer: Jacob Powers

NMLS# 1565057

5 out of 5 Stars
Would Recommend

Online documents make the process very fast and easy!

Loan Officer: Chris Prenger

NMLS# 1155104

5 out of 5 Stars
Would Recommend
Photo submission from Michael M.

I would recommend this process to everyone who is a vet. Was a painless easy process.

Loan Officer: Jon Beahan

NMLS# 181325

4.5 out of 5 Stars
Would Recommend

If you don't take the time to try them out, you'll never have the same great experience as I had. Seriously, check them out.

Loan Officer: Nathan Corley

NMLS# 1113688

4 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend

The process was smooth and unlike our last home purchase this time we have the Internet which made everything go so easy. We knew what was on the closing paperwork before we ever got to the table. We both would highly recommend Veterans United. and would use them again as well.

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend
Photo submission from Phillip H.

Working with Veterans United was a fantastic and very simple process I would highly recommend them to any veteran that is looking to buy a home wonderful people to work with and Tommy Purk is a top loan advisor and very knowledgeable. Thank you Veterans United.

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

Best mortgage team I have ever worked with. They definitely put forth the effort to make home buying/ refinancing (which I have done both with VU) a pleasant experience.

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend

Loan Officer: Donna Roof

NMLS# 467080

2.5 out of 5 Stars

Not happy will pay off loan as fast as possible

Response from Veterans United

We appreciate hearing from you, Loretta. Our Client Advocate team is available to discuss your experience, and seek new ways to improve our service. Based on your overall rating, please let us know if anything could have been handled better for you.

4 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Wilder

NMLS# 1124786

5 out of 5 Stars
Would Recommend

I have heard so many complaints about this part of the homebuying process, but this most definitely was not one of those stories. Veterans United Home Loans took something that so many people dread and turned it into an extremely positive experience for me. Veterans United was the first and only loan servicer that I contacted, and I am so happy with my experience that I do not intend to search elsewhere for my next real estate purchase either, whenever that may be. I was in search of a VA Home Loan to purchase my first home, and I was directed to Veterans United through the Zillow app after answering a brief questionnaire about myself. A Loan Specialist, Kevin Redmond, was the first person that I spoke to. He briefly interviewed me to see what I was interested in and what I may be qualified for while pulling a credit inquiry for me. I was then later connected with my Loan Officer, Jess Vomund. She was extremely helpful throughout the whole process and was both willing and able to answer any question that I sent her way. The Transaction Officer, Heather Risenhoover, became my main contact point throughout most of the process, and she was great to work with and very helpful, as well. Jess, Heather, and Kevin were excellent to work with and had me taken care of throughout the whole process. All of our correspondence was either over the phone or through email, as the team is located in Missouri, but I am in Montana. I have never met Jess or her team in person, yet I felt very connected and cared for throughout the process. Their customer service in combination with the ease of doing everything online through the website made this whole thing a breeze for me. The website, email notifications, and to-do list feature were extremely helpful and easy to understand and use. I received multiple different education documents throughout the process, and the team was able to respond quickly to any questions that I had. This was especially nice for me with being a first-time homebuyer. I was so happy with the customer service experience that I had with this team that I did not feel I even needed to search elsewhere for my VA Home Loan. I even received some thank you and housewarming gifts from the team that were completely unexpected, and I really appreciated that. I look forward to working with Jess and her team in the future whenever I decide to make my next real estate purchase, and I plan to direct any and all of my friends and family that are interested in buying a home to this team.

Loan Officer: Jess Vomund

NMLS# 979223

5 out of 5 Stars
Would Recommend
Floyd S

Wow what a journey, but thanks to my great loan officers Shannon and Promise who kept my wife and me well informed right up to the end. Thank you so much.

Loan Officer: Bryant Chambly

NMLS# 1037124

4.5 out of 5 Stars
Would Recommend

VU is a good lender. There was a couple bumps in the process due to misccomunication/ lack of but they made it right in the endand thats what matters.

Loan Officer: Josh Stack

NMLS# 1368665

5 out of 5 Stars
Would Recommend

Adam was awesome to work with, very knowledgeable about VA lending, kept us up to date through the process. Was very friendly and always had great attitude, even with all my questions and texts! Thank you Veterans United Home Loans!

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Stoll

NMLS# 1657172

5 out of 5 Stars
Would Recommend

Loan Officer: Sam Yoo

NMLS# 149705

Start your journey today!

Let’s Go!

See all 153,264 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

More Reviews

See more Veterans United Home Loans reviews from across the web:

Send Your Feedback

We want to hear about your experience with Veterans United!

Now It’s Your Turn!

Join the ranks of these proud Veterans United Homeowners, and make your homebuying dreams a reality.

See if I’m Eligible!

Back to Top

Speak with a Home Loan Specialist today
Representatives Available 24/7 to Better Serve Troops Overseas
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.