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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

198,711

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
149,000
4
39,490
3
6,506
2
2,018
1
1,697

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Showing all 1,132 Air Force service member reviews from North Carolina

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5 out of 5 Stars
Would Recommend

Great company, I would do business with them again 10x over.

Loan Officer: DJ Leverton

NMLS# 1407046

5 out of 5 Stars
Would Recommend

Loan Officer: Molly Winkle

NMLS# 1051728

4.5 out of 5 Stars
Would Recommend

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Hopper

NMLS# 1493953

4.5 out of 5 Stars
Would Recommend

Loan Officer: Tony Meis

NMLS# 1044957

5 out of 5 Stars
Would Recommend
Photo submission from Jordan S.

Overall great experience!

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Martin

NMLS# 339115

4 out of 5 Stars
Would Recommend

Loan Officer: Tyler Schuster

NMLS# 1588316

4 out of 5 Stars
Would Recommend

Underwriter department was causing unnecessary delays. Throughly reviewing documents is understandable, but delaying a closing by weeks instead of days is ridiculous. If they’re going to continue to request new info or updated info, they should probably put re-reviews at the highest priority rather than another “up to 3 more days” for review again every time.

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
Would Recommend

I would recommend Veterans United Loans. It was a smooth process and I got an excellent rate. There were no real obstacles and everything went very smoothly. My loan officer, Keith was great. He helped me through the entire process and was there to answer any questions. All of this was in the middle of a COVID 19 lockdown and let's just say I had nothing to do but ask questions. He was a great to work with. I would definitely recommend Keith and Veterans United.

Loan Officer: Keith Shaffer

NMLS# 1683800

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5 out of 5 Stars
Would Recommend

Veterans United made our homebuying experience painless. They explained every step of our mortgage process. The entire process was professional and easy from the start to closing on the mortgage. I would recommend Veterans United to any customer looking for a mortgage.

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

A couple of bumps in the road to closing but probably misunderstandings on my part. Overall happy and in our home.

Loan Officer: Nick Holman

NMLS# 1052289

4 out of 5 Stars
Would Recommend

Loan Officer: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
Would Recommend
Photo submission from Raymond M.

Veterans United is very efficient and personable! You will love the experience of working with Veterans United. Take the plunge and buy a home!!!

Loan Officer: Dorothy Willy

NMLS# 182161

5 out of 5 Stars
Would Recommend

Loan Officer: Neal Roeder

NMLS# 35339

4 out of 5 Stars
Would Recommend

My only negative that i have with this whole experience was the impersonal relationship i had with Jaclyn through the entire process. While she was quick to answer all my questions (through emails) i never once got her on the phone to actually "talk" to her and i called multiple times with questions that (at the time) were weighing heavily on me. I feel like when someone is getting a loan of any magnitude there should be some level of person to person communication outside of emails. I don't just sit with my email screen loaded constantly refreshing all day everyday. Sometimes it takes hours before i check it again, i just feel like things could've gone a lot smoother with a text saying "hey, i just sent you some stuff to your email you need to check out" and a call back saying "Hey, i was out of the office atm. Give me a call and let's go over your concerns.". Thank you

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Loan Officer: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
Would Recommend

Loan Officer: Justine Farnen

NMLS# 1281956

5 out of 5 Stars
Would Recommend

Loan Officer: Terry Roberts

NMLS# 397987

You're next!

Join the ranks of our 150,000+ Proud Veteran Homeowners nationwide.

Check My Eligibility →

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend
Photo submission from Carl B.

If you are in need of a home loan that is hassle free and easy, then Mike Mange and his team are the people to contact. I can't thank them enough for the outstanding job they did for my wife and I. I highly recommend them.

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

This was the easiest VA loan process in my life. I would highly recommend Veterans United Home Loans.

Loan Officer: Robert Dycus

NMLS# 1128622

5 out of 5 Stars
Would Recommend

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Would Recommend

I am really glad I chose Veterans United to help in buying my new home! I was greatly impressed with their enthusiasm, professionalism, and their genuine care for me as a client. I highly recommend Veterans United to anyone looking to buy a home!

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars
Would Recommend

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend

Loan Officer: Garet Barry

NMLS# 1409472

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See all 198,711 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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