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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

121,823

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
104,690
4
13,520
3
2,015
2
909
1
689

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Showing all 3,017 Army service member reviews from North Carolina

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5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend

very professional people along with being extremely thorough with the process

Loan Officer: Steve Staszcuk

NMLS# 42811

5 out of 5 Stars
Would Recommend

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

I had a great experience with them they helped me all the way till the very end

Loan Officer: Patrick Richardson

NMLS# 1154233

5 out of 5 Stars
Would Recommend

Everybody was very helpful and professional. They made the process easy.

Loan Officer: Eric Wessel

NMLS# 673643

5 out of 5 Stars
Would Recommend
Photo submission from Debra B.

It was really a great experience to have Alen Catic as my Transaction Coordinator. Interacting with him over the phone made me feel at ease and his laughter is genuine and contagious. Thanks so much for your hard work and for bringing my dreams to reality. Thanks to the entire VU family for everything.

Loan Officer: Morgan Evans

NMLS# 844090

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Fox

NMLS# 1599115

5 out of 5 Stars
Would Recommend

Veterans United exceeded the standard as a mortgage company. This is not my first VA loan, and I can tell you that no other company ever talked to me about my benefits, or how the VA loan best suits me and my individual situation to assist my goals as a homeowner. VU is passionate about assisting me.

Loan Officer: Jody Overacre

NMLS# 388815

4.5 out of 5 Stars
Would Recommend

Loan Officer: Josh Salicco

NMLS# 1048961

5 out of 5 Stars
Would Recommend

Bob is great

Loan Officer: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend

I have been so blessed through this process.Everytime I had a question,it was always answered.I want to specially thank my agent John Buchanan.He was very professional and very helpful with everything.John related to us,because he knows what veterans deal with on a daily basis.Thank you to everyone that helped make this a smooth transition for my whole family.may God bless you all.

Loan Officer: Erich Arvidson

NMLS# 1121309

5 out of 5 Stars
Would Recommend

This team was some of the best people we have worked with. Very helpful and always there if we had questions.

Loan Officer: Mitch Carver

NMLS# 1598040

5 out of 5 Stars
Would Recommend

Loan Officer: Joe Ferling

NMLS# 1034655

5 out of 5 Stars
Would Recommend

Loan Officer: Joe Ferling

NMLS# 1034655

4 out of 5 Stars
Would Recommend

Closing was a little sloppy due to closing disclosure not being correct three times

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
Would Recommend

Loan Officer: Michael Ward

NMLS# 1698429

5 out of 5 Stars
Would Recommend
Jermaine B

Great communication and understanding. Speedy process. Carter was very informative and communicated with us through the entire process. Excellent loan officer.

Loan Officer: Carter Arey

NMLS# 1407055

5 out of 5 Stars
Would Recommend

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend

My agent was incredibly attentive and flexible.

Loan Officer: Solibel Ramos

NMLS# 110667

5 out of 5 Stars
Would Recommend

Loan Officer: Philicia Pringle

NMLS# 1723160

5 out of 5 Stars
Would Recommend

Very easy process with excellent customer service.

Loan Officer: Solibel Ramos

NMLS# 110667

4.5 out of 5 Stars
Would Recommend

Very professional and knowledgeable.

Loan Officer: Craig Patenaude

NMLS# 1698029

5 out of 5 Stars
Would Recommend

Everything was absolutely perfect. I love the way there’s a simple “To-Do list” made everything easy and simple. Everything was made very clear and simple for me as a first time buyer. Don’t change anything. I will definitely go through Veterans United again for another home.

Loan Officer: Anna Denietolis

NMLS# 1076832

4 out of 5 Stars
Would Recommend

Overall great experience for a first time home buyer. They assisted in every way and made the process easy for me and my family.

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
Would Recommend

I had an fantastic experience

Loan Officer: Solibel Ramos

NMLS# 110667

5 out of 5 Stars
Would Recommend

Kayla and David were amazing and very helpful. I would definitely work with them again

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend

I was surprised how easy it was to apply for and get approved for a loan. I had never purchased a home before. My loan team did an excellent job of explaining anything I didn’t understand. It was an amazing experience.

Loan Officer: Debbie Rau

NMLS# 308629

5 out of 5 Stars
Would Recommend

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

Outstanding customer service and the process of purchasing a new home was made in a manner that was easy to understand. Thanks!

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

Loan Officer: Solibel Ramos

NMLS# 110667

5 out of 5 Stars
Would Recommend

Great customer service, very helpful.

Loan Officer: Joel Deiber

NMLS# 1698013

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See all 121,823 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.