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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

171,852

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
127,164
4
35,454
3
5,881
2
1,820
1
1,533

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Showing all 4,333 Army service member reviews from North Carolina

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5 out of 5 Stars
Would Recommend

VU team made it easy for me going through the whole process of buying our house. Definitely, I would recommend Veterans United to my friends

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Miranda

NMLS# 1312406

5 out of 5 Stars
Would Recommend

Keep up the Good Work!

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend

Solibel was great. she took care of us better than we could image.

Loan Officer: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Smith

NMLS# 35015

5 out of 5 Stars
Would Recommend
Photo submission from James E.

Veterans United is the Gold Star mortgage lender for veterans. Don't know why anyone would consider another lender.

Loan Officer: Anna Denietolis

NMLS# 1076832

5 out of 5 Stars
Would Recommend

The online document upload and step by step process was impeccable. It made the whole process a breeze. The email notifications when I had a “To-do” item was great. The information and videos on the process were very helpful. I will recommend Veterans United Loans to others.

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend

Taylor and Jackie were exceptional to work with through this process. They kept me updated, called me if anything needed to be done or just to let me know something has moved and changed ect. They dealt with my many calls and emails and always were professional, friendly and polite. If I ever hear of a veteran looking for a lender I will refer them to VU and Taylor & Jackie.

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

Thank you for taking the best care of veterans.

Loan Officer: Clay Rose

NMLS# 1126163

4.5 out of 5 Stars
Would Recommend

Loan Officer: Rob Parham

NMLS# 1524830

5 out of 5 Stars
Would Recommend

This is the second time I've vetrans united they make the process so incredibly easy. This is how home buying should be.

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars
Would Recommend

Loan Officer: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
Would Recommend

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
Would Recommend

Loan Officer: Samantha Buckridge

NMLS# 1116562

4.5 out of 5 Stars
Would Recommend

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Would Recommend
Photo submission from Robert M.

If you are looking for the best mortgage lender for veterans, Veterans United is it. Hand down!

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

It has been a pleasure working with this company.

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Wonderful team work and excellent one on one with their customers. Always seem to have the time to hear what you had to say.

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend

There’s a lot of paperwork and redundancies, but that might just be how homebuying works. Overall, a very good experience and very straightforward. We could tell they had our best interests at heart.

Loan Officer: Edward Kim

NMLS# 1838562

2.5 out of 5 Stars

This was a real hassle! And I didn’t get the help I needed! My realtor helped me

Response from Veterans United

Richard, buying a home can be a hassle, and we're here to help prepare you to navigate those obstacles. We're very sorry if we failed in this aspect. We are grateful you had a great realtor to assist you and that you can now enjoy your new home.

5 out of 5 Stars
Would Recommend

Another special thanks to Danielle Bourne. She made the final paperwork process fast, quick and easy. And was there to answer any last minute questions and quick support response time. Thanks Danielle. GREAT JOB!

Loan Officer: Mitch Pearson

NMLS# 1407333

5 out of 5 Stars
Would Recommend

Production Manager: Philicia Pringle

NMLS# 1723160

5 out of 5 Stars
Would Recommend

Veterans United is not just a lending office they are a family. The so many little ‘attention to details’ that made this journey one to remember. They concentrate on the paperwork and what’s needed next ... I was able to concentrate on the excitement of looking for a home.

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend
Photo submission from Andrea L.

My process was smooth and effortless. I was nervous about being a first time home owner because I heard the process of owning a home is stressful. I had no stress at all. There was constant communication and I am truly grateful for the entire experience!

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend

Loan Officer: Zach Gunter

NMLS# 99066

4 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Loan Officer: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Loan Officer: Daren Bodine

NMLS# 1222289

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See all 171,852 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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