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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

180,681

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
134,308
4
36,778
3
6,120
2
1,880
1
1,595

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Showing all 4,555 Army service member reviews from North Carolina

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5 out of 5 Stars
Would Recommend

We had the most wonderful experience with everyone we dealt with during our entire home buying process. From the very beginning, starting with the Lighthouse program to the day we closed on our dream home, the experience was so smooth and seamless.

Loan Officer: John Sullivan

NMLS# 1098699

4 out of 5 Stars
Would Recommend

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

One of the Greatest Home Buying experience. I wouldn't recommend anyone else.

Production Manager: Philicia Pringle

NMLS# 1723160

5 out of 5 Stars
Would Recommend

I would advise anyone buying a home to use Veterans United Home Loan.

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend
Photo submission from Chauncy T.

Awesome! This was a simple and painless process! Super pleased!

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
Would Recommend

Loan Officer: Bob Doran

NMLS# 1546500

3 out of 5 Stars

A word of advice to potential Veteran homebuyers: Be sure to shop around before fixating on a company to help you handle your home loan process; do not simply settle.

Loan Officer: Danny Freeman

NMLS# 1721091

5 out of 5 Stars
Would Recommend

Fortunate that the first decision we made when starting the house buying process (finding a lender) was our best decision. Sitting here in my new home very satisfied by the whole experience.

Loan Officer: Rob Parham

NMLS# 1524830

5 out of 5 Stars
Would Recommend

Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
Would Recommend

Thank you so much for making my family s dream conf come true!

Loan Officer: Ashley Cook

NMLS# 1106948

4.5 out of 5 Stars
Would Recommend

Loan Officer: Devon Casady

NMLS# 677410

3.5 out of 5 Stars
Would Recommend

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
Would Recommend

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

Loan Officer: Nathan Reeves

NMLS# 856448

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Thill

NMLS# 1504452

5 out of 5 Stars
Would Recommend
Photo submission from Christopher P.

Ryan was very pleasant and helpful. Him and his team assisted us the entire way and gave us the best experience we could hope for.

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars
Would Recommend

Great company.

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

Streamlined, pain- free process. Very helpful and responsive employees. I would highly recommend Veterans United for VA home loan needs. I’ll use them again for sure.

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend

If you are thinking about buying a home or refinancing, please consider this company. They are excellent.

Loan Officer: Nicole Heislen

NMLS# 1469125

5 out of 5 Stars
Would Recommend

After speaking to a few other organizations, I was so pleasantly surprised to deal with Veterans United and with Mary Jacobi and Tim Jones. They took the times to explain everything that they needed and explain all paperwork details. Everything went so smoothly because of their caring attittudes. I would tell others that Veterran United care about Veterans.Kay Schaufler

Loan Officer: Mary Jacobi

NMLS# 840760

5 out of 5 Stars
Would Recommend

This whole team was great, pleasant, quick to reply and helpful throughout process. Can’t beat it .

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
Would Recommend

Very professional and helpful staff made the home buying experience fun and easy

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend

Jessica and her coworker Harley were a pleasure to work with.

Loan Officer: Jessica Fitzgerald

NMLS# 1406881

4 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Awesome experience will be forever great full

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
Would Recommend
Photo submission from James E.

Veterans United is the Gold Star mortgage lender for veterans. Don't know why anyone would consider another lender.

Loan Officer: Anna Denietolis

NMLS# 1076832

4 out of 5 Stars
Would Recommend

I thought we never close sure the process was alone I am so happy it's over and yes I would recommend you to my friends I like the fact that you could do it online.

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars
Would Recommend

Everyone was very professional and a pleasure to work with. God bless you all for all your help.

Loan Officer: Craig Brumfield

NMLS# 857001

4 out of 5 Stars
Would Recommend

My only concern was that I was easy to be reached when information was needed from me; however, it was not always easy for me get the information I needed. I could never reach a specific person on the phone and when we communicated via email it almost seemed as though I was being a hassle.

Loan Officer: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend

Loan Officer: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend

Loan Officer: Dan Salter

NMLS# 1407348

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See all 180,681 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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