To sum up my family and my experience with Veterans United; I’m a realtor/broker in North Carolina. I will always recommend Veterans United as the preferred lender, both professionally and personally.
From my family to yours, Thank You David. Please pass on to your entire team my families appreciation in al their support during our home buying process.
Sincerely,
Cooper Family
Kaleb and his team directed and kept me on task to get information needed to be able to get me into home ownership. Communicated frequently and got the information needed to continually be ready for closing. Well run team and properly executed from start to finish.
This is the second purchase made with veterans United and we were again very satisfied with all the support !
Thank you, thank you, thank you...
A wonderful home buying experience because of the wonderful team at Veterans United. I would highly recommend them for a home purchase.
Your phone tree for bill pay. Is terrible. I am very capable of calling, speaking, and understanding questions and have no disabilities. Yet, your phone tree was not user friendly and did not have a good process. In todays age, people who call in is because we want to speak with someone or have easier access to deeper questions that are not a simple look up online. Your phone tree has me repeating representative/help numerous times over and over and then I still was being sent to other parts of the phone tree system, For someone who works with disabled individuals and veterans, this is unacceptable and needs to have a better easier way to get through. I am not a phone tree engineer, but it needs to get looked at, or your customers are not going to get things addressed in a timely manner. It may seem like a mild inconvenience to someone who is abled, but someone who isn’t as “able”. It’s unacceptable. Ty
Rett and his team were amazing. Huge help all around. Made the process painless
Veterans United Jacksonville James and Alisca were amazing. Helpful. Friendly, answered/ returned phone calls quick. Answered every question I had. 10/10 would recommend to someone else
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Veterans United went above and beyond in my home buying process. They were always quick to respond to my questions, offered home buying concierge services and links and discounts to other services such as alarm systems etc. I have purchased many homes and this was by far the easiest process to date. Highly recommend Don Smith and his loan team. Levi and Robert were exceptional
I cannot say enough good things about Veteran’s United. Brandon and his team made this process smooth and stressful free. They offered competitive rates and went above and beyond. Thank you!!!
Amazing home buying team. I hope any future homes I buy through VU has the same team!
We can’t forget about Codi! Codi is very knowledgeable and always called me back. Thank you, Codi!We love you all!Love,Jasper, Grace, and Christina