Veteran United I would recommend to anyone.They are professional.
Veterans United was by far the best company the work through for a new purchase. We had an excellent representative and closing was accomplished effectively and quickly. Would highly recommend this company.
If your thinking about buying a home please give them a call! They help us in so many ways. We were amaze how simple it was.
The underwriter was asking for irrelevant items. And additional items that were included in my escrow in which I explained to my loan officer that I was going to take care of these items before closing are now incurring late charges to my individual accounts due to wait time for delivery of the checks. When confronting loan officer with issues occurring through the process he always tried to push blame on the client. Failed to listen to explained disclosures early in the process.
Response from Veterans United
Ralph, The mortgage process can certainly feel intrusive, but we want to reassure you that this in-depth analysis is a worthwhile step. The underwriting process serves to protect the integrity of our industry and families who might otherwise fall into financial hardship. Thank you for giving us the opportunity to serve you, and we hope you enjoy your new home! We thank you again for your service and for choosing Veterans United.
Veterans United Home Loans made my loan journey a much more relaxing event to be a part of. Buying a home is super stressful even when you are not first time homebuyer. They made me aware of each step in the process, and made sure that I understood everything that was happening. They also made sure that I was protected when using my VA homebuying benefits. I appreciate their ability's to make a nail-biting, hectic situation a lot easier to navigate. This has been one of the best home purchase experiences that I have had. Excellent job done by all!
Chris and his team are beyond amazing. If I had to pick again I would easily keep the same team. Nothing but helpful and awesomeness incarnate!!
Join the ranks of our 200,000+ Proud Veteran Homeowners nationwide.
I recommend Veterans United to any veteran looking to finance a home. You will get nothing less than outstanding customer service. Thank you Veterans United for making the purchase of our new home an enjoyable experience!
Thank you so much!
Overall - outstanding customer service! Very satisfied with the process - stress and worry free!
I went with this company because they didn’t have restrictions on how many acres we could get with the house. But if I could have found another company that could offer me the same thing and had to do it over again I would never ever chose this company again.
Response from Veterans United
Abigail, thank you for sharing your feedback letting us know about your experience. While we cannot make up for the experience you had, it is important that delivering excellent communication remains a top priority for our team. A member of our Client Advocate team is contacting you for more information and looking for ways we can improve.
Will recommend to any and everyone within earshot.
Choosing Veterans United to be our lender was the best decision we could have made! Not only did they offer the best rate, but they were helpful and patient over the course of our first home buying experience. Having the electronic to do list was beneficial to ensure all necessary documents were complete. Our loan specialist, Joel, went above and beyond to help us successfully close on our home. To top it off, we received a personalized gift upon arriving to our new home, making us feel more than just a client.
Terry and his team were awesome! I couldn’t ask for better coordinators; they made me feel like I was getting more than I deserved, and always very special.