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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

217,809

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
164,212
4
42,560
3
6,986
2
2,195
1
1,856

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Showing all 1,092 Air Force service member home purchase loan reviews from North Carolina

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5 out of 5 Stars
Would Recommend

Veteran United I would recommend to anyone.They are professional.

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
Would Recommend

Veterans United was by far the best company the work through for a new purchase. We had an excellent representative and closing was accomplished effectively and quickly. Would highly recommend this company.

Loan Officer: Faren Birthisel

NMLS# 1939349

5 out of 5 Stars
Would Recommend

If your thinking about buying a home please give them a call! They help us in so many ways. We were amaze how simple it was.

Loan Officer: Kevin Reichert

NMLS# 43302

4.5 out of 5 Stars
Would Recommend

Loan Officer: Rett Thompson

NMLS# 1747762

2.5 out of 5 Stars

The underwriter was asking for irrelevant items. And additional items that were included in my escrow in which I explained to my loan officer that I was going to take care of these items before closing are now incurring late charges to my individual accounts due to wait time for delivery of the checks. When confronting loan officer with issues occurring through the process he always tried to push blame on the client. Failed to listen to explained disclosures early in the process.

Response from Veterans United

Ralph, The mortgage process can certainly feel intrusive, but we want to reassure you that this in-depth analysis is a worthwhile step. The underwriting process serves to protect the integrity of our industry and families who might otherwise fall into financial hardship. Thank you for giving us the opportunity to serve you, and we hope you enjoy your new home! We thank you again for your service and for choosing Veterans United.

5 out of 5 Stars
Would Recommend
Photo submission from Jordan S.

Overall great experience!

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

Veterans United Home Loans made my loan journey a much more relaxing event to be a part of. Buying a home is super stressful even when you are not first time homebuyer. They made me aware of each step in the process, and made sure that I understood everything that was happening. They also made sure that I was protected when using my VA homebuying benefits. I appreciate their ability's to make a nail-biting, hectic situation a lot easier to navigate. This has been one of the best home purchase experiences that I have had. Excellent job done by all!

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
Would Recommend

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

Chris and his team are beyond amazing. If I had to pick again I would easily keep the same team. Nothing but helpful and awesomeness incarnate!!

Loan Officer: Chris Campbell

NMLS# 1604496

4.5 out of 5 Stars
Would Recommend

Loan Officer: Andy Miller

NMLS# 1009085

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5 out of 5 Stars
Would Recommend

Loan Officer: Samantha Buckridge

NMLS# 1116562

4.5 out of 5 Stars
Would Recommend

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend

Loan Officer: Jessica Fitzgerald

NMLS# 1406881

5 out of 5 Stars
Would Recommend

I recommend Veterans United to any veteran looking to finance a home. You will get nothing less than outstanding customer service. Thank you Veterans United for making the purchase of our new home an enjoyable experience!

Loan Officer: David Kitchen

NMLS# 1325613

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend
Photo submission from Raymond M.

Veterans United is very efficient and personable! You will love the experience of working with Veterans United. Take the plunge and buy a home!!!

Loan Officer: Dorothy Willy

NMLS# 182161

5 out of 5 Stars
Would Recommend

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend

Thank you so much!

Loan Officer: Mike Patzius

NMLS# 1121108

4 out of 5 Stars
Would Recommend

Loan Officer: Bob Doran

NMLS# 1546500

4 out of 5 Stars
Would Recommend

Production Manager: Philicia Pringle

NMLS# 1723160

5 out of 5 Stars
Would Recommend

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Eichenberger

NMLS# 369949

5 out of 5 Stars
Would Recommend

Overall - outstanding customer service! Very satisfied with the process - stress and worry free!

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

Loan Officer: Clay Rose

NMLS# 1126163

2.5 out of 5 Stars

I went with this company because they didn’t have restrictions on how many acres we could get with the house. But if I could have found another company that could offer me the same thing and had to do it over again I would never ever chose this company again.

Response from Veterans United

Abigail, thank you for sharing your feedback letting us know about your experience. While we cannot make up for the experience you had, it is important that delivering excellent communication remains a top priority for our team. A member of our Client Advocate team is contacting you for more information and looking for ways we can improve.

4.5 out of 5 Stars
Would Recommend

Loan Officer: Joshua Grove

NMLS# 1783478

5 out of 5 Stars
Would Recommend
Photo submission from Carl B.

If you are in need of a home loan that is hassle free and easy, then Mike Mange and his team are the people to contact. I can't thank them enough for the outstanding job they did for my wife and I. I highly recommend them.

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Will recommend to any and everyone within earshot.

Loan Officer: Austin Rapp

NMLS# 1865231

5 out of 5 Stars
Would Recommend

Choosing Veterans United to be our lender was the best decision we could have made! Not only did they offer the best rate, but they were helpful and patient over the course of our first home buying experience. Having the electronic to do list was beneficial to ensure all necessary documents were complete. Our loan specialist, Joel, went above and beyond to help us successfully close on our home. To top it off, we received a personalized gift upon arriving to our new home, making us feel more than just a client.

Loan Officer: Joel Grisamore

NMLS# 1374341

5 out of 5 Stars
Would Recommend

Terry and his team were awesome! I couldn’t ask for better coordinators; they made me feel like I was getting more than I deserved, and always very special.

Loan Officer: Terry Roberts

NMLS# 397987

4.5 out of 5 Stars
Would Recommend

Loan Officer: Collin Ward

NMLS# 1520164

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