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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

121,504

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
104,405
4
13,493
3
2,012
2
905
1
689

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Showing all 762 Marine Corps service member home purchase loan reviews from North Carolina

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5 out of 5 Stars
Would Recommend

It was a grate experience to deal with veterans united home loans.If I was to buy another home it would be with veterans united loans.

Loan Officer: Mike Dianics

NMLS# 910759

0.5 out of 5 Stars

The experience I had with VHU was beyond disappointing. They are your best friends until something goes wrong and then you don’t hear back from them. They come off nice but it’s good to know they are not a bank they do not have real money. They are brokers who want to sell you and and your loan as soon as they can and your best interest is not their concern. I would not recommend them to any of my veteran friends and they are blacklisted from all my closest veteran friends. Try USAA or NavyFed before you make the mistake I did

Response from Veterans United

Ryan, thank you for taking time out of your day to share this information. A member of our Client Advocate team has attempted to reach you for help in continuously improving our service. It is our goal to provide consistent and personable customer service as a direct VA lender. We do not conduct business as a mortgage broker. We would like to learn more about your experience, explore ways to improve, and seek opportunities to continue serving you.

5 out of 5 Stars
Would Recommend

Loan Officer: Theresa Saunders

NMLS# 448306

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Littrell

NMLS# 1313019

4.5 out of 5 Stars
Would Recommend

Veterans United explained every process as we moved along. They have multiple videos throughout their web sight that make it easy for me understand. As a first time home buyer I would definitely recommend visiting their website. Even if you choose to go with a different lender. Visit their website to learn as much as you can!

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

So informative. All the videos were great for me as a first time home buyer.

Loan Officer: Shane Miranda

NMLS# 1312406

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Webster

NMLS# 996824

4.5 out of 5 Stars
Would Recommend

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
Would Recommend

We came upon Veterans United on the internet one night we were considering purchasing a home. I decided to call that night, kind of late if I remember correctly, and Joel, our soon to be loan specialist, answered the phone. Over the next half an hour or so, we discussed the possibility of owning a new home. Joel calmly navigated the potential with me and set me on the path to homeownership.

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dianics

NMLS# 910759

4.5 out of 5 Stars
Would Recommend

Loan Officer: Zachary Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

Working with VU was a great experience from start to finish. I felt like they had my best interest in mind throughout the whole process and I was really happy with the results.

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

Loan Officer: Katy Reeder

NMLS# 1246356

0.5 out of 5 Stars

Loan Officer: Tyson Brockmeier

NMLS# 1278273

4 out of 5 Stars
Would Recommend

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
Would Recommend

This is our 5th mortgage and by far the easiest one we have ever done. Ross, and especially Misty Spain were great to work with. The online portal is excellent! Very Very Happy Customers!

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

Brooks did a phenomenal job at keeping me informed on the proceedings and always had my back with negotiations with seller from his experience. I could not have asked for a better, well equipped loan officer or customer service agent. He truly had my back through the process. I hope the relationship he started with VU continues from this point.

Loan Officer: Brooks Rapp

NMLS# 1660966

5 out of 5 Stars
Would Recommend

I already have been recommending you guys through various Facebook groups with veterans asking about veterans United.

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

We are first time home buyers so we had tons of questions! Chris and his team were willing to answer all of them! Lacey was a huge help also!

Loan Officer: Chris Thornton

NMLS# 45514

5 out of 5 Stars
Would Recommend

Branch Manager: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars
Would Recommend

Loan Officer: Jessica Fitzgerald

NMLS# 1406881

5 out of 5 Stars
Would Recommend

Very Helpful on any questions that had been asked. Easy to talk to email, txt, or call regardless easyalways have an updates. I could not ask for anyone better.

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend

Already did refer to a friend : )

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend

the people here at veteran united are very understanding of your needs and they go out to help you in every way can and i will give them a big A now i thank them very much

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

Loan Officer: Jared Albach

NMLS# 1279680

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See all 121,504 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.