Veterans United stepped up when no one else was willing to, it is 100% without a doubt the team you want fighting for your home.
Thomas Clusiau (our first appointed realtor in ND) should have his license revoked. He was not only unprofessional, he was on vacation while we were in need of a home and put us on the back burner. He made offers without our knowledge and offered earnest money that we did not offer. He refused to put our offer in writing after multiple requests. When confronted, he said “that’s what ND is like”. He then lied and told us the home that we ended up purchasing after switching realtors had sold and that it was no longer on the market. When he told us that he then told VU that my family was taking a break from looking at homes and never contacted me again which was a lie. I would like to receive a phone call about this.
Response from Veterans United
Hello Logan, Thank you for taking time out of your day and speaking with me about your VUR experience. We will investigate this and take action accordingly Please let us know how we can further serve you and we hope you enjoy your new home!
Thanks to Veterans United Home Loans. They helped me get a house and a year later helped me refinance my house. I didn't think having house would be such a paperwork chore but thanks to my loan team they made it feel it like less of a chore and explain the paperwork to me and answer my questions when I had some.
Nothing Negative, just want to tell everyone thank you and appreciate all the work you do.
Jody was awesome and having tanner help me as well was awesome both did great and answered everything I needed both were very patient and professional to deal with
As first time homebuyers we were extremely nervous. But Veterans United took all that anxiety and stress and guided us each step of the way. From the minute we started this journey we were paired with people who checked in on us, gave us the “cheat codes” you can say, and gave us a solid idea of what we needed to do to buy our home. From working on our credit to closing on our home we never had to sit confused not know what was going on. We could talk to someone at any point to get answers to our questions and that is a blessing to be able to offer this being many miles away from our loan team. Thank you again for making our dream come true and never making us feel like we had to handle this scary process alone. 10/10 will always recommend to my veteran friends and family members!We are extremely grateful for Veterans United!
- Noah & Luisa
I will recommend veterans United home loans to any and all of my friends everyone was so kind and friendly and helped me understand everything that needed to be done. Even though I was in another state I needed a little bit more time to do things that I needed to do they worked with me.
A HUGE thank you to Paige, Sam and Chas! You guys made my first time home buying experience stress free and so easy. Y’all are the best.
The entire team worked for me! I never had to wait long periods of time for anwersto my questions. Great people!
They are absolutely amazing and excellent timely fashioned for closing the loan! We predicted a few months out, got it within a month! The team was simply amazing! Couldn't ask for better!
Other than the high interest rate I enjoyed working with the team. I do honestly have to say that they have requested more stuff from me than any other mortgage company I have ever used. In the end of the day they got the job done with several curve balls
Response from Veterans United
Hello Danny, thanks for keeping us in the loop and for sharing your experience. We understand the stress involved when an unexpected requests is asked. While there are aspects of the loan process that can only take place once all conditions have been satisfied, it is important that we take all feedback into account and look for ways to promote an excellent customer experience. Our Client Advocate team is available to you at any time to discuss your experience further. We hope that your home serves you well.
Any veteran should use these guys super easy process and for a first time home buyer was just a amazing experience they have you the veteran as their priority
Veteran's United made home buying relatively easy, and with their specialization in VA home loans, I felt like the home buying process was simple and each question I asked had an immediate answer.
It was a great experience working with your team!
Thanks to everyone who helped out on getting us into a new home. Appreciate the support!
I didn't know you what to expect when I first submitted my request for services. Zach provided me with answers to questions I hadn't even thought about. Tammy was wonderful. She was approachable, knowledgeable and easy to work with. She provided all the things we needed and reacted quickly to our busy work/ life schedules. Lauren was awesome. She went the extra mile to look for services and answers to all of my questions. This is an amazing team and we couldn't be happier. Thank you all.
Veterans United made my home buying a breeze and took a lot of work off my plate! 10 out of 10 recommend using Veterans United to buy your next home!
We were extremely happy with our loan team. They explained everything every step of the way making all the paperwork so easy. They were always there for us when we had questions. We are so happy we went with Veterans United. It was such a great experience working with them.
Every veteran should know about veterans united
Vetrens United is a must have when buying a home.
