Website was easily navigable.
Some of the closing costs was left out of the final draft. Didn't find out until the day before settlement !!!
brian potterbin and staff were very helpful with the process
Smooth and easy no complications
We just wanted to say thank you to our loan officer, Angie Sanders and her team. As first-time homeowners, we were scared, nervous and apprehensive about the home buying process. Angie and her team were always just a phone call or email away to help with any concerns and/or questions we had, no matter how minor. We are so appreciative of all her help and direction.
The easiest loan process I ever had to do and they made everything work in my favor
Mitch, Aaron and the whole team at veterans United are simply amazing! Professional and most of all extremely knowledgable about the home buying loan process . They genuinely care about the customer and it shows. Would highly recommend these guys to anyone.
Wesley , miranda, and the whole crew over at veterans United were wonderful. It felt like I was among great friends. All throughout the loan application process, they were eager to help, quick with a laugh, and more than helpful. Great job veterans United!!
Clayton and the team were very responsive and helpful.
My experience with veterans united was excellent. Both Ashley and Olivia were outstanding reps. and assisted me along the way. Questions were always answered timely and accurately. I am very satisfied.
Great experience! Veterans United has a great group of people working there.
Ryan Kawelaske was terrible. He always called me while I was at work. Also he changed the mortgage rate and said the rates were going up. He always liked to argue with me. I was always wrong and he was always right. Also I paid more in closing costs than what I was told I would pay and what I had agreed to.
Response from Veterans United
We appreciate this information Louis and it is our hope that every client has a positive experience working with us. Veterans United conducts business during standard business hours and we understand there may have been an opportunity to utilize email to better serve you. It is our goal to learn how we can best serve every customer, and we thank you for letting us know. A member of our Client Advocate team is available to speak with you further to discuss other aspects of your experience and ways we might improve our service.
The team that we had was fast, knowledgeable, and most of all friendly. It was a pleasure to work with each member as we worked together to purchase our dream home.Thank you!!!!
The whole team was excellent.