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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

153,264

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
112,710
4
32,226
3
5,343
2
1,638
1
1,347

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Showing all 429 Army service member reviews from New Mexico

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5 out of 5 Stars
Would Recommend

VU is great! I wouldn't think twice about recommending veterans United to other veterans or wouldn’t think twice about reaching out to them for anything regarding real estate and mortgages Ty

Loan Officer: Michael Ellis

NMLS# 1441197

5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend

Dan, Josh and, Adrienne were AMAZING! They were very informative, patient and kind to us. They made our home buying experience so fast, friendly and easy. Thank you all

Loan Officer: Dan Kelley

NMLS# 976450

4 out of 5 Stars
Would Recommend

I would recommend Matt and Mark for anyone. They were both so easy to work with. They answered all our questions, and tried to fulfill every request we made. They made this experience an easy and enjoyable one!

Loan Officer: Matt Ponder

NMLS# 1674156

5 out of 5 Stars
Would Recommend

Loan Officer: Kiara Hughes

NMLS# 1585661

5 out of 5 Stars
Would Recommend
Photo submission from James M.

Tyler Salter is absolutely one of the best people I know. He made this experience the best and we went through a lot during this process. He made it so much better, was always upbeat and positive. I gained a true friend in this experience. Veterans United is a better place for having him as a employee.

Production Manager: Scott Ratliff

NMLS# 976418

5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Beasley

NMLS# 1810148

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Raw

NMLS# 1530285

5 out of 5 Stars
Would Recommend

Veterans United is no doubt a win win lender. Zach and Tommy are phenomenal at what they do to help you get you into the home you qualify for. They work around the clock for you. Two thumbs up!!

Loan Officer: Zachary Roberts

NMLS# 1200238

1 out of 5 Stars

Won't be using them again.

Response from Veterans United

Paul, we apologize for not delivering the excellent service you came to expect from previous experiences. Your feedback is extremely important and we will be researching to look for ways this may have been better managed. Thank you for taking the time to share your voice and help us continually strive to improve.

5 out of 5 Stars
Would Recommend

We are completely satisfied with the efforts, patients and service from Jessica and Heather of Veterans United. We are very happy that everything worked out fine.

Loan Officer: Jess Vomund

NMLS# 979223

5 out of 5 Stars
Would Recommend

Veterans United, in my opinion is the best, most efficient way to secure a VA loan for the purchase of a home. Their staff is professional, knowledgeable and responsive in the way that veterans are trained to react. My experience with Veterans United far exceeded my expectations.

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
Would Recommend

Loan Officer: Joe Ferling

NMLS# 1034655

5 out of 5 Stars
Would Recommend

Everyone kept us very well informed thru out the process. Thank you to everyone!

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend
 

The loan specialists, and other personnel, at Veterans United are complete professionals. They are completely knowledgeable about the home-buying process and help you understand everything as they guide you through the process. They are willing to go the extra mile to help get the information needed to get your loan through all phases. My loan specialist, Colin Park, made phone calls to the county courthouse in my home town to find out who I needed to talk to and where to go to get the documents needed to clear my credit reports. WHO DOES THAT!!! I am completely satisfied with the loan that I got, the realtor they referred to me and the home that I eventually purchased. My life is so much better now!

Loan Officer: Colin Park

NMLS# 1045574

4.5 out of 5 Stars
Would Recommend

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars

This company has been amazing! They were very professional, attentive, and incredibly quick! They educated us about every step along the way. They made paperwork easy through electronic documents and their portal. I would highly recommend this company to anyone!

Loan Officer: Janeanne Stephens

NMLS# 149718

3.5 out of 5 Stars
Would Recommend

Loan Officer: Rob Deleeuw

NMLS# 860610

4.5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Sadich

NMLS# 393144

5 out of 5 Stars
Would Recommend

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars
Would Recommend

This is our 2nd time using Veterans United and it was amazing to reconnect again with Aimee Hall an her team they are amazing, knowledgable and extremely effective.

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Would Recommend

I would highly recommend Veterans United to anyone that is purchasing a home. Especially those that are first time buyers. The help and care that you receive is just wonderful. They do care about your needs and listen very well. My experience was beyond what I had imagined, so very grateful that I chose Veterans United!!! Best experience ever. Thank you!!!

Loan Officer: Katelin Lawrence

NMLS# 1793454

5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

Jennefer sims. Was also supper knowledgeable in guiding us through this process. She made our experience very smooth and uneventful. Again thank you all so very much!!!

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars
Would Recommend

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Would Recommend

When purchasing our home, Veterans United was there every step of the way for my family and I. They provided us with credit counseling to get us prepared. They set us up with a real estate agent to find our home. When we found our home, VU's wonderful team got us through the process, (Thank You Lucas Hassemer and his team), with courteous, knowledgeable answers. We came into Veterans United not sure what to expect and have come out of it with our dream home and a clear understanding of how quality home purchasing should be done. Thank you Veterans United.

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Would Recommend

Loan Officer: Rick Bridgman

NMLS# 98981

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See all 153,264 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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