Our original loan experience a few years back with VU was excellent, but our refinance on the other hand was the worst experience.
Response from Veterans United
Thank you for this information Albert. A member of our Client Advocate Team has left you a message and sent an email for additional details. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience. We are committed to finding out what may have caused you to feel this way and to ensure a better experience for future customers.
The loan specialists, and other personnel, at Veterans United are complete professionals. They are completely knowledgeable about the home-buying process and help you understand everything as they guide you through the process. They are willing to go the extra mile to help get the information needed to get your loan through all phases. My loan specialist, Colin Park, made phone calls to the county courthouse in my home town to find out who I needed to talk to and where to go to get the documents needed to clear my credit reports. WHO DOES THAT!!! I am completely satisfied with the loan that I got, the realtor they referred to me and the home that I eventually purchased. My life is so much better now!
Mr Cameron Whittaker was truly a blessing he really fought for us and we are proud to be part of the family known as veterans United
Always there when I needed questions answered
The team I had was outstanding and made the process buying a house easier and stress free
Very easy and professional to work with thank you very much
But I wood rather give you and team 10000
Excellent home buying experience! Taylor Clark and his team provided prompt and professional service. I would highly recommend Veterans United!
The experience with the underwriters was not good.
Matt and Sam were outstanding! I also send my joyful thankfulness to the rest of his team. They made our experience much easier than I previously expected. Their professionalism, compassion, and hard work made this process so easy!!!
Rob Dycus And Aaron Chisum did a fantastic job