Veterans United… dream team! It’s been a pleasure to buy our first home under the careful hands of VU. From the first encounter, to the last, I always felt like my family was being put in the best position possible!
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
This team was so sweet to work with. They were so attentive and kept up with an efficient timeline. My dog totally loved the food treats they mailed out to us! I never felt lost in this process and I hope I can send other service members their way so they can have this great experience as well
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Veterans United is the best at guiding folks like me (1st time home buyers) at having an excellent experience. They will guide you step -by-step to make it as worry free as possible. There're always available to answer any question or concerns you have. Thank you Veterans United!
It was a pleasure work with my VU team. Everyone was extremely helpful and supportive throughout the home buying process. I'm very grateful to have worked with such a wonderful team, I will definitely be recommending them to friends and family.
Thank you!
I just want to express my gratitude to the entire team, thank you all very much.
Everyone we worked with at veterans United was fantastic!