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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

129,131

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
111,077
4
14,253
3
2,112
2
961
1
728

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Showing all 244 Marine Corps service member reviews from New York

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5 out of 5 Stars
Would Recommend

Buying a home can be fearing but Veterans United made it comfortable, highly recommend Veterans United!

Loan Officer: Luke Thurman

NMLS# 916543

4 out of 5 Stars
Would Recommend

Loan Officer: Damien Shafer

NMLS# 449799

4 out of 5 Stars
Would Recommend

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend

United Veterans had the solution for any small roadblocks I ran into. I am very grateful to Brian Jahnsen and the all the folks at United Veterans. I would highly recommend United Veterans for your home loan needs.

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

Loan Officer: Billy Watkins

NMLS# 384700

5 out of 5 Stars
Would Recommend

The entire loan process from beginning to end was smooth and efficient. The Veterans United website was easy to navigate and utilize, provided lots of knowledge and education pertaining to the loan process which helped increase my confidence and understanding of the many pieces required for a home loan.

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

Ben Choi and Lauren Fritz were my points of contact through the whole process and they were both phenomenal

Loan Officer: Ben Choi

NMLS# 47882

4.5 out of 5 Stars
Would Recommend

I would suggest if working with a person who is currently renting to advise them that the landlord will go after them if they do not give a full 30 day notice for an additional months rent. I was kept in the dark up till the last minute and was afraid to give my landlord notice with the idea i would end up homeless. Now I have to find a way to pay for August Rent $900.00 which I dont have for a place I dont live in.

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Capron

NMLS# 1232378

2 out of 5 Stars
Would Recommend

Multiple times throughout the process the goal post was moved on us, not just with closing dates but with requirements that came out of the blue and were contrary to logic. For example saying we couldn't close until my husband started his new job as if they have never dealt with people needing to buy a house so they could relocate for a job. So I would recommend Veterans united as last resort for anyone who had exhausted all other options.

Response from Veterans United

Thank you for this feedback Mathew. A member of our Client Advocate Team has left you a message and sent an email for additional details. We understand how the home buying process can get stressful, especially when moving and changing employers. As you know, there are regulations that must be met in these situations and we have experience leading customers through the process. Team work is essential to our ability to deliver exceptional service and we have established means to prevent experiences like yours. We would like to learn more about your experience, explore ways to improve, and seek opportunities to continue serving you.

4 out of 5 Stars
Would Recommend

Easy and friendly

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend

Loan Officer: Cameron Whittaker

NMLS# 1652287

4.5 out of 5 Stars
Would Recommend

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
Would Recommend

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend

The staff was excellent and the whole process went very smoothly.

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Stoll

NMLS# 1657172

5 out of 5 Stars
Would Recommend

Taylor and Natalie were exceptional and made my first home purchase very easy, this was a great experience

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend

Derek was amazing loved working with him

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
Would Recommend

Will was outstanding!!

Loan Officer: Will McCullah

NMLS# 42406

5 out of 5 Stars
Would Recommend

From the first phone call to the last Justin Benge and Nick have been great always answered my questions when I had them they worked very hard and I would definitely recommend Veterans United and there team.

Loan Officer: Justin Benge

NMLS# 1524876

5 out of 5 Stars
Would Recommend

Loan Officer: Derek Flood-Lorber

NMLS# 984493

4.5 out of 5 Stars
Would Recommend

Loan Officer: Reed Murray

NMLS# 1630355

4 out of 5 Stars
Would Recommend

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend

Reed made it so very easy and always answered all of my questions!

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
Would Recommend

We recommended that our close friends use Promise for their home buying adventure, they love her as much as we do.

Loan Officer: Promise Jackson

NMLS# 1125746

5 out of 5 Stars
Would Recommend

Loan Officer: Ginny Young

NMLS# 187898

2.5 out of 5 Stars

Our loan process took almost 4 months and had a lot of variables that made it a horrible experience. Things may have been simpler if we had gone with a local bank.

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Danielle was a superstar and was calming to a very stressful time. Again Danielle I appreciate you being patience and understanding especially with my short time-line.

Loan Officer: Danielle Bourne

NMLS# 1121718

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See all 129,131 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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