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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

110,803

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
94,920
4
12,519
3
1,885
2
848
1
631

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Showing all 192 Navy service member home purchase loan reviews from New York

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4 out of 5 Stars

Loan officer and the transaction coordinator were very knowledgeable and professional. My frustration and disappointment came from the processor who was not knowledgeable and delayed my closing numerous times. This caused hardship and made the experience unpleasant.

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend

VU made everything super easy! Everything I needed to do was clearly communicated, making it easy for me to get paperwork turned around quickly.

Loan Officer: Jess Vomund

NMLS# 979223

5 out of 5 Stars
Would Recommend

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

Definitely helped a Veteran realize the American dream!!

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Very efficient.

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
Would Recommend

I started with chris shoemaker which is no longer with the company who was great, then josh stepped right up and went to bat for me from minute one....tony was outstanding as well! Very please and it was my pleasure to have worked with them!

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Billy and Melissa were great. I could call 10 times a day and they wouldnt mind. At first i was using USAA until i made one phone call to Billy. His wealth of knowledge brought me to veterans United.The unbelievable support from Melissa is what kept me with Vetrans United. They make a great team and im happy I chose Veterans united.

Loan Officer: Billy Watkins

NMLS# 384700

5 out of 5 Stars
Would Recommend

Loan Officer: Luke Thurman

NMLS# 916543

4.5 out of 5 Stars
Would Recommend

Loan Officer: Chris Rucker

NMLS# 1564831

5 out of 5 Stars
Would Recommend

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

4.5 out of 5 Stars
Would Recommend
Photo submission from Jonathan C.

Loan Officer: Brandon Brown

NMLS# 1493029

3.5 out of 5 Stars
Would Recommend

Loan Officer: Luke Thurman

NMLS# 916543

3.5 out of 5 Stars
Would Recommend

Loan Officer: Garrett Holzum

NMLS# 1104071

5 out of 5 Stars
Would Recommend

The system is great and easy to use. They really want to help veterans to get into a home

Loan Officer: Suzanne McClain

NMLS# 459155

4.5 out of 5 Stars
Would Recommend

KRIS CARMICHAEL WAS OUTSANDING AND UNDERSTANDING

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend
Photo submission from Gregory T.

My husband and I had an amazing and awesome experience with our Veteran United Home Loans Team. Mr. Kaplan, Mr. Stephenson, and Mr. Jones expertise assisted our family through our First-Time Home buying process. Mr. Tony Stephenson was always available with his knowledge, reassurance, and patience. I definitely will recommend my family and friends to Mr. Stephenson personally. I will always want him on our Homebuying Teams!

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend
Photo submission from Michael K.

Loan Officer: Billy Watkins

NMLS# 384700

5 out of 5 Stars
Would Recommend

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend

Adam was great! He answered all of the questions I had. It was a pleasure having him on my team!

Loan Officer: Adam Underwood

NMLS# 398146

4 out of 5 Stars
Would Recommend

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

My experience has been nothing but outstanding. They are professional, courteous and caring. When it was all said and done, me, my wife and and our little one closed on a house on 8/31/17. Only Veterans united made this possible. All I can say is THANK YOU to the entire team!

Loan Officer: Chris Thornton

NMLS# 45514

4.5 out of 5 Stars
Would Recommend

Loan Officer: Chris Thornton

NMLS# 45514

5 out of 5 Stars
Would Recommend

We were really nervous using our VA loan for a second time with a concurrent VA loan. Our team made the process so easy to understand and I appreciate the hand holding.

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

The Loan Team was outstanding!

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend

They were very patient

Loan Officer: Brandon Brown

NMLS# 1493029

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